Works the Way You Do:

• Handles customer management tasks, such as sending and managing email, storing business contacts, and managing your tasks and appointments, without ever leaving Outlook.
• Offers a truly mobile solution, which allows access to customer information and tools through enhanced data sync and mobility features, no matter where you are.
• Creates a personalized experience through workplace profiles that provide instant access to customer information and activities that employees use most.

Works the Way your Business Does:

• With intuitive, web-based design tools, and a systems customization module that allows the creation of completely new entities “on the fly”, Microsoft CRM 4.0 is very customizable and able to meet the needs of your business.
• With built-in process automation tools, Microsoft CRM 4.0 lets your company transform repetitive tasks into powerful, automated business workflow to streamline your business processes.

Works the Way Technology Should:

• Can be installed configured and operational quickly.
• Can be deployed within clustered Web, database, and email server environments.
• Centralized management and notification tools.
• May be installed with or without a local datastore for laptop deployments. The zero-footprint browser client provides a rich CRM experience with  full application capabilities.