Your Synergy Network Assurance Program (SNAP) Managed Service assures that your total technology support is budgeted into a regular payment that covers everything required to assure consistent network performance. The only time it changes is when you add or remove users, locations, or devices. While we do not provide hardware repair services we will manage all hardware repair services through our partnerships with manufacturers of the equipment.
Our SNAP program covers:
- Your Servers
- Your email
- Application software
- Your storage systems
- Your network infrastructure
- Your security infrastructure
- Wide area connections
- Desktop/laptop/mobile computers
- User support
- Proactive technology planning and performance reviews
Far more than a “maintenance agreement” or “service contract”, ours is a relationship designed to proactively grow the value of your network even as we support every facet of it, with the only exceptions being major expansion projects, legacy phone systems, office equipment like faxes and copiers, your premises security system and home users' family computers.