Use your own terms; follow your own process; and use your own data – all in your own way. Revelation help desk is a
world-class Customer Service and help desk software package that is with you for the entire issue lifecycle.
cloud edition: Containing all of the help desk features you need - this one size fits all application is offered via 'the cloud' with no software to download or install. The perfect solution for the modern help desk looking to increase productivity without increasing headaches. Revelation cloud is continually updated in the backgroud so new features & fixes become available on a regular basis.
server edition: Like the axiom says - keep your friends close and your data closer. If this is your motto then Revelation server is the right choice for you. Installed locally on your servers, Revelation server boasts all of the features of Revelation cloud, and includes AD passthru authentication and network asset auditing functions. The Revelation server edtion is updated once or twice a year.
core: This FREE copy of Revelation is the perfect first step for a new help desk looking to step up from using a spreadsheet to track customers, projects & tickets. Although slimmed down feature-wise, core will provide the structure and ease of use you are looking for at a price you can't beat - $0.
Let SYNERGY partner with you to select the best scenario for your organization’s Customer Service and help desk needs.