Anne Palma serves as a SharePoint Consultant and Trainer for Synergy. Anne holds the MCT and MCSA certifications and has a diverse background in IT having skills in Windows systems administration, SharePoint, graphics design and web design, as well as a strong track record as a technical trainer. Anne’s focus for the past several years has been how to optimize the interaction between users and IT systems which includes an emphasis on user interface design and logical process flow as well as the education component of training users on the system.