case study
IMC INDUSTRIAL GROUP
IMC works with Synergy to transform their digital workplace
Industry
Industrial Shipping
Geography
Singapore
Consulting
Sharepoint Consulting
Custom Intranet Development
technologies
Powell
Microsoft 365
Challenges/
Goals
The legacy intranet posed several challenges, including restricted access outside the corporate network, making it difficult for remote users. It demanded time-consuming manual maintenance and lacked a cohesive design, hindering usability. These limitations, combined with a dated interface and minimal functionality, led to low employee engagement and adoption.
Solution/
Approach
The new Powell Intranet introduced a unified, role-based design with consistent navigation and styling across all sections. It offered full mobile and desktop accessibility, empowering employees to access key resources anytime. Non-IT staff could easily manage content via an intuitive dashboard, reducing IT workload. Engaging features like social media integration, user notifications, and gamification enhanced employee interaction. Additionally, Powell Manager enabled seamless updates and deployments across all environments.
Results
The new intranet significantly boosted employee engagement through its user-friendly design and interactive features. With full mobile and desktop access, employees enjoyed greater flexibility and productivity. Content management became more efficient, easing the load on IT teams. A consistent design and intuitive navigation also enhanced the overall user experience and information sharing.
Results
Improved Accessibility
Streamlined Maintenance
Increased Employee Engagement
Overview
IMC Industrial Group partnered with Synergy to transform their outdated intranet into a modern digital workplace using Powell Intranet and Microsoft 365. The new platform solved key issues—limited access, complex upkeep, and low engagement—by delivering a unified design, mobile accessibility, intuitive content tools, and engaging features. Synergy’s Rapid Delivery Framework ensured smooth rollout across four countries. The result: higher engagement, easier content management, and a consistent user experience company-wide.
Challenges/Goals
Limited Accessibility: Only accessible on the corporate network, hindering remote and mobile access.
Complex Maintenance: Required frequent manual updates, making upkeep inefficient.
Disjointed User Experience: Inconsistent design and navigation made information hard to locate.
Low Engagement: Outdated design and features led to poor employee interaction.
Solution/Approach
Unified Design and Navigation: Introduced role-based navigation with a consistent header, footer, and design sitewide.
Enhanced Accessibility: Accessible on all devices, ensuring 24/7 availability of resources.
Streamlined Content Management: Empowered non-IT staff to manage content via an easy-to-use dashboard.
Engaging Features: Integrated social tools, alerts, and gamification to drive user engagement.
Scalability and Flexibility: Enabled seamless updates and deployments across environments using Powell Manager.
Summary Data
IMC Industrial Group (IMC) embarked on a transformative journey to revamp their existing intranet, IMC Connect, into a modern, engaging, and efficient digital workplace. The goal was to create a centralized hub that would enhance employee engagement, streamline communication, and provide easy access to critical resources across their global operations. To achieve this, IMC partnered with Synergy to implement the Powell Intranet solution, leveraging SharePoint Online and other Microsoft 365 technologies