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  • SYNERGY | Kentico Partner

    Home Services Team Insight Company Contact Kentico Mission Statement Create modern websites with ease, flexibility, and full control over your content. Design beautiful webpages and reuse content in your mobile app, email campaigns, and other channels. With Kentico Xperience, you can maintain consistency and compliance throughout the entire content lifecycle. About Kentico Create engaging experiences and grow your business faster with a seamless digital experience platform that combines content management, digital marketing, and commerce. ​ Content Management: Create modern websites and reuse content in your mobile app, email campaigns, and other channels. Design beautiful landing pages using a drag-and-drop page builder, keep content consistent and compliant with flexible workflows, and translate to any language. Digital Marketing: Deliver personalized digital experiences and outperform your KPIs. Create smart online forms to collect detailed customer data, execute effective campaigns on the web, email, and social media, and use recommendations to increase customer engagement. Digital Commerce: Provide customers with a differentiated shopping experience, so they keep coming back. Create a stunning product catalog with search and filtering to help customers easily find what they are looking for. Recommend the right products, utilize rule-based promotions, and reach more customers with multiple languages, currencies, and payment options. CUSTOMER DATA PLATFORM: Capture data about your visitors and customers and gain actionable insights to create personalized experiences. Segment audiences and spot the most promising leads and ensure compliance with GDPR, CCPA, and other data protection regulations. AUTOMATION: Keep your customers engaged through automated actions. Nurture leads with drip campaigns, remind customers about abandoned shopping carts, and tell them it’s time to re-order their favorite products. Pick one of the templates or create your own automation with a drag-and-drop designer. ANALYTICS: Make confident business decisions by understanding your customers better. Track and analyze customer journeys, clearly assess campaign performance, and optimize experiences and increase conversion rates with A/B testing. View Projects Back to Partners

  • SYNERGY | Our Approach

    Home Services Team Insight Company Contact Our approach ​ At Synergy, we believe in transparency in pricing, which is why we operate on a fixed-fee pricing approach. By doing this, we eliminate the concern about hidden fees and unknown outcomes, so that we can focus on what is important; completing your project on time and within your allocated budget. This way you know what you’re going to spend before you spend it. Pretty simple really. We clearly define the scope of our work with you during discovery/planning meetings to eliminate any uncertainty. Our fixed-fee methodology carries into our contracted/retainer agreements also; helping you to budget your spend and balance your budget. When the scope of work seems unclear, we will enter into a ‘block’ arrangement where we will agree to a pre-purchased block of time. We will regularly report on time used and clearly communicate with you, so that there are never any surprises. ​ We know that our success depends on your success, and we attribute part of that success to our transparent approach in pricing, which has resulted in a multitude of healthy customer relationships since our founding in 1995. See The Team View Our Work

  • SYNERGY | Our Partners

    Home Services Team Insight Company Contact Our Partners ​

  • SYNERGY | Process Automation

    Home Services Team Insight Company Contact Process Automation Every industry has elements of their organization that relies on highly manual or repetitive processes. They often make up the backbone of your organization. Many of these processes, with investigation, can be made far more efficient and will help you get to the bottom line. So what is Business Process Automation? It is the analysis, improvement (or re-engineering) of an existing manual business process and the transformation of that process into a rules driven, electronic (often forms driven) process. Such solutions promote efficiency and help to eliminate human error, increase productivity, and help the balance sheet. What processes can you automate? Onboarding Users Engineering/Design Change Requests Annual Code of Conduct Review Attestation Contract Reviews Time Off Requests Training Class Booking and Approval Travel Authorizations Employee Recognition/ Award Routing Routing Documents For Approval How do we do it? We sit down with your key stakeholders to evaluate and analyze your current manual processes. We then work with you to develop a more modern and efficient solution, by either using native or 3rd party workflow automation tools to complete your project within your budget and timeline. there are four simple phases: 01 Discovery/ findings 02 Development 03 Testing/User acceptance 04 go Live Webcon Synergy’s WEBCON partnership is based in the belief in a product that truly understands what customers and partners want in a process automation platform. Synergy leverages almost 15 years of workflow design experience to build the framework of the workflow, and using InstantChange, we collaborate with you to make sure you get what you wanted in a finished product – a workflow that is ready for today but flexible enough to change as your needs evolve. Learn more about this collaboration on our partner page. See Partnership Nintex As a Nintex Premier Partner, Synergy uses time proven methodologies and a deep knowledge of Nintex technologies to deliver workflow solutions that help you capitalize on your organization’s time and ROI. Learn more about how our Solutions Consultants can work with you, whether you’re developing your first Nintex solution or working on a complex workflow. See Partnership Our toolKit Includes

  • SYNERGY | SharePoint Consulting Experts

    Home Services Team Insight Company Contact SharePoint Consulting Modernizing your business processes is not just a one and done deal, but instead is an ongoing process. Synergy’s Digital Transformation Experts utilize an array of technologies including (but not limited to) Office 365 or SharePoint to help you improve efficiencies relating to your business model. Whether you need training on tools in the Microsoft, Google, and Amazon technology stack or you’re looking for SharePoint, process automation consulting on collaboration best practices, or want to refresh or build your current intranet to reflect your brand, Synergy is the business that can take your ideas and make them a business reality. Implementing SharePoint solutions across companies of all types, sizes, and industries is Synergy’s passion. By utilizing our incredible team, we can help you initiate, plan, execute, and close your project successfully, on time, and within your budget. Not your average "Consultants" We believe that our clients deserve solutions that will enable you to achieve your goals, which is why we don’t like to label ourselves as “Consultants”, but rather Experienced Advisors. Our team believes in a collaborative approach, which means we will work with you to visualize your business’s best self. Together, from discovery to findings to implementation, we can bring 25 years of experience and proven methodologies across a variety of industries to work for you. More rewarding outcomes happen through CollaboratioN Better Intellectual Capital use Innovation and idea generation Breakdown of information silos across the organization Knowledge sharing and capture Increased transparency of information Increased productivity Enhanced ability to locate subject matter experts Reduction in the use of email for Corporate Communications Improved job satisfaction and company loyalty What differentiates Synergy from other SharePoint consulting firms? There are two principal benefits to working with Synergy. First, all of our projects focus on delivering a better user experience through the use of branding and thoughtful design. Second, Synergy does not target a specific vertical, and having worked in the SharePoint space since the earliest versions of SharePoint, we have been fortunate enough to work with businesses across different industries. This broad range of experience gives us unique insights into solving problems with meaningful solutions. Does Synergy specialize in a specific industry or vertical? No. And this is a good thing! We have been fortunate enough to work with Financial Services, Manufacturing, Education, Marketing, Telecommunications, Energy, Construction and Project Management, Public Sector, non-profit, Consumer goods, and Retail to name a few. The diversity of our customer base has forged a team with a wide range of experience to draw from, enabling us to deliver unique and impactful solutions to all of our customers. Do you outsource work? No. All work is performed by Synergy employees. We have SharePoint centers of excellence in our headquarters in Westport, Connecticut and in Singapore and Australia. Your site lists a lot of partnerships. When are they involved in my project? Synergy is proud to be a top tier partner with key vendors like Powell Software, Nintex, and more. However, we feel strongly that every SharePoint project is unique to your business and your needs. We have cultivated our partnerships over the years to enable Synergy to deliver a wide range of services, leveraging our partners only when there is a defined business need or a benefit – either technical or financial – for our customers. We are never out to ‘hard sell’ a vendor or software platform. We are concerned about support. Can you help? Absolutely. While we strongly believe you should manage your own SharePoint solution and offer training and enablement services as part of our engagements, we are not just a project company. We can offer support on an as-needed basis, or as a managed service. We’ll be there as much as you need to ensure your success. Our Clients Include

  • SYNERGY | Powell Software Partner

    Home Services Team Insight Company Contact Powell Software Mission Statement Powell Software has revolutionized our ability to deliver a culturally branded portal that is mobile-friendly and modern. Synergy has always had a strong focus on delivering an excellent user experience and intuitive portals to our customers. Powell truly understands that mission and enhances it by enabling Synergy and our customers to quickly and easily deploy new features and address changing business needs in a dynamic business environment, ensuring that your corporate portal remains fresh and relevant in lockstep with your company goals. And by simplifying delivery, as consultants, we can focus on works that bring more value to our customers like information architecture, automation, integration, best practices, governance, training, and adoption. About Powell Powell Software develops digital workplace solutions, built on top of Microsoft 365 and SharePoint, that improve the employee experience, helping companies write their own “future of work”. With offices in Europe, North America, and Asia, the Microsoft Gold Partner helps customers all over the world drive their digital transformation by offering revolutionary collaboration and communication tools, Powell Intranet and Powell Teams . Powell Intranet is your company intranet on Microsoft 365 to inform, engage and include all employees. More information can be found at Powell-Software.com. Webinars Building an Intranet Portal on Microsoft Office 365 with Synergy and Powell Software Expert Roundtable - Shaping the Modern Digital Workplace Awards View Recent Case Study Back to Partners

  • SYNERGY | About Us

    Home Services Team Insight Company Contact About Us ​ in the business of making your business better Synergy was founded on the core belief that the right technology, when implemented correctly, can make your business better. Add great customer service and support and you have the makings of an organization that can guide you through the ever-changing world of business technology. ​ For twenty five years, we have grown and adapted to the incredible changes in the world of IT and we bring that experience to the table with every one of our customers, no matter where around the globe you may be. Synergy is here to be your technology partner, a go-to provider you can depend on for specific solutions to your business’ unique technology needs. ​ Launched in 1995 by two Brits on the wrong side of the pond, today Synergy partners with customers around the globe. With local resources in six geographies, we embrace our local markets and cultures while leveraging the experience of our global team. ​ Every one of us is passionate about our chosen focus area and it shows. We pride ourselves on a highly personalized approach to the solutions we deliver. As a technology company, we stay current on industry trends and how they can be applied to proactively improve your operational efficiencies. As Digital Transformation experts, we work with you to modernize the ways you can collaborate, brand, share and automate the flow of information within your organization. As a Digital Strategy group, we provide all of the core services of a more traditional agency, but without all of the frills, fluff, and price points. We know that our success depends on your success, which is why we are in the business of making your business better.

  • SYNERGY | Digital Strategy & Transformation Services | MSP

    ALWAYS THINKING. INNOVATING. IMPROVING. DIGITAL TRANSFORMATION SERVICES Digital Transformation is not just a one and done deal, but instead an ongoing process that your business needs to take to pave the way to modernization and efficiency. Synergy is an elite solutions partner made up of consultants, developers, and branding experts, and has been in the business of making businesses better for 25 years. Explore how we can be a guide and resource for your business, no matter what stage of Digital Transformation you’re in. Engage SUPPORT & PROJECT SERVICES Companies have depended on our integrated managed services to remove the distraction and stress of managing their systems. We offer an integrated, fixed-fee approach to our technical services offerings, working step-by-step with you to ensure your technology needs are met. Establish DIGITAL STRATEGY Managing an online presence for your business can be a daunting task, but it doesn’t have to be. Synergy’s Digital Marketing group can help you realize your business’s marketing and branding goals. We can help you exploreall aspects of Digital Strategy to help grow your online presence, creating new business opportunities, and expand your audience. Market "Synergy are my go-to IT guys. I’ve worked with them as CFO of four different companies over the past fifteen years. I know that when I’m new in a role & I need IT support, I can rely on them to make the same positive impression that I want to make myself". Mark Pritchard, United Safety & Survivability Corp SCROLL

  • SYNERGY | Webinars

    Home Services Team Insight Company Contact Webinars WEBINARS Powell - Building an Intranet Portal on Microsoft Office 365 with Synergy and Powell Software Powell - Expert Roundtable - Shaping the Modern Digital Workplace

  • SYNERGY | Nintex Partner

    Home Services Team Insight Company Contact Nintex Mission Statement Synergy has been a Nintex partner for over a decade, and we have a broad range of cross industry experience, which helps us think outside the box when it comes to working with and implementing solutions for our customers. ​ Nintex is powerful, easy to use, and can provide better results and business insight. Their toolset operates within your existing SharePoint or Office 365 environment, so creation, editing, and testing can happen seamlessly. ​ Synergy’s consultants and developers can help you with your project requirements, including process design and development for complex workflows and real-world training with Nintex solutions. Whether you’re new to the concept of Nintex technologies, or are looking to learn best practices from industry experts, Synergy can help you reach your business goals. About Nintex Our partners are an integral part the Nintex community. With the global Nintex Partner Network, customers can team up with a knowledgeable partner to build automation solutions that solve their unique business challenges. ​ Our network of hundreds of trusted partners utilize their Nintex Platform expertise to provide best-in-class process automation and management solutions for thousands of organizations worldwide. Offerings Synergy's Nintex Services include design, development and training on all that the Nintex family of products has to offer. Whether you are on premises, in Office 365, or somewhere in between, Nintex has solutions that scale to meet your businesses unique requirements. With over a decade of experience as a Nintex Premier partner, Synergy can take our experience and expertise to help you realize your process automation goals – on time, in budget, and where you need automation most. Nintex for O365 Nintex for O365 enables our customers to design and build automated processes in SharePoint Online. Nintex for O365 enables our team to build Nintex Workflow and Nintex Forms solutions with the ability to consume workflows anywhere – on premises, in the cloud, or in hybrid deployments. Nintex workflow for SharePoint Nintex Workflow for SharePoint is a leading process automation platform for your SharePoint environment, with powerful connectors enabling you to extend your automation into key line of business platforms. Nintex Forms for SharePoint Nintex Forms gives SharePoint site owners a responsive, modern forms designer. Designed to work on desktops, tablets and mobile devices, Synergy can help you create and publish your electronic forms on prem, in the cloud, or in the Nintex Mobile App. Promapp Nintex Promapp is used by our customers as a non-technical way of mapping their business processes which Synergy can leverage to create the initial framework for the workflow itself, reducing discovery and development time as well as costs for your process automation project. Watch Video Nintex workflow Cloud What if you want workflow and forms, but don’t want or use SharePoint? Nintex Workflow Cloud (NWC) has you covered. NWC has predefined connectors for a growing number of cloud solutions, with integration options for on premises platforms as well. See how Synergy helped one of our customers solve a critical COVID challenge (AP School case study link) using NWC. Watch Video Robotic Process Automation (RPA) With the acquisition of Foxtrot RPA, Nintex rounded out their platform to enable partners and customers build botflows. RPA extends the power of automation to any platform from Excel to line of business applications quickly and easily. OtheR Nintex Videos Manage, Automate & Optimize with Nintex Nintex Promapp Process Management Software Nintex Partner James Beck of Synergy Awards Synergy Asia Pacific Region Wins Nintex Award Read Recent Case Study See Our Courses Back to Partners

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