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Westport Dental Associates Below is a gallery of ads we have created for Westport Dental Associates. These ads were created to be optimized within multiple social platforms (e.g. Facebook, Instagram, and LinkedIn) and placements (e.g. newsfeeds, video, stories). Social Ads Videos Back to Portfolio

Home Services Team Insight Company Contact Macquarie University Office 365 Training Summary Data 3000 Staff learn Office 365 with Synergy’s Cloud training Services Industry Education Geography Australia Consulting Training Services Office 365 SharePoint Intranet Consulting technologies Office 365 Challenges/Goals Provide Office 365 training to over 3,000 staff Cater for End-user, Helpdesk, Support and Technical Staff Provide Macquarie University custom materials Manage training logistics (courses/seminars, attendees, rooms, and trainers) Deliver Lectures, Presentations, VIP Sessions, Courses and Labs Create a range on online resources, Wiki’s, Howto’s, Cheat Sheets, Videos and web links Work alongside the project team to ensure training aligned with delivery Solution/Approach Synergy undertook an extensive Training Needs Analysis to define the exact requirements of the University. A Training programme was then created to cater for all audiences and delivered over a 4 month period. Results The overall result for Macquarie University was a comprehensive program of training that introduced staff to the core features of Office 365 and allowed them to hit the ground running after the launch on 14th December 2015. This assisted in a very smooth transition to the new software and allowed staff to be productive on Office 365 from day one. Overview Synergy was chosen as Macquarie University’s training partner for the migration to Office 365, in late July 2015. Macquarie needed a training partner with Microsoft product knowledge and training certifications, as well as a working knowledge of Office 365 in Education. Synergy’s team of MS certified consultants and trainers developed custom training material that directly addressed Macquarie staff needs; from Academic to Administrative staff. Macquarie University undertook the email migration from Gmail to Office 365 for over 3,000 staff in the second- half of 2015. The project required an approach that offered a variety of training methodologies due to the differing needs of staff. The training approach accommodated a series of seminars, group training courses and hands-on labs/workshops to ensure all staff were given the opportunity to learn how Microsoft’s Office 365 would be utilised by them. University specific training materials were developed in the traditional electronic .pdf format as well as Wiki online tutorials stored in a training site on Macquarie’s servers. Challenges/ Goals Primary Deliver effective training to a large diverse group of staff across faculties and departments. Provide the correct level of Office 365 training to over 3,000 staff that had Beginner through to Advanced Office 365 knowledge. Creation of Macquarie University specific training manuals that illustrated the Office 365 platform and its specific use at Macquarie. Over a four month period deliver training courses for up to over 3,000 staff which would encourage high-levels of attendance. Use a specific event management and ticketing system that would co-ordinate courses/seminars, attendees, rooms, and trainers. Provide high quality online Macquarie branded resources for future reference and training. Secondary Ensure that knowledge was able to be shared amongst all attendees. Assimilate the trainers and IT Support into one team to allow for the seamless delivery of knowledge of Office 365. Solution/ AppRoach Synergy’s initial meeting with Macquarie project team members concluded that Office 365 Champions would help fast track and promote the change and assist with the smooth transition to Office 365 and these people were selected and trained immediately. Synergy then conducted a TNA which included staff surveys and interviews and provided an insight in to the huge variation of skills and training preferences amongst the staff. ‘The survey found 72.5% of Professional Staff and 81% of Academic staff have never used Office 365 (professionally) however 96% of respondents stated that they have used it previously at home or school.’ ‘The survey found that the respondents like a mix of self-paced (53%) and classroom based (47%) learning.’ The TNA was our guiding document and set the targets that we needed to achieve. We identified the skill levels of trainees and roles and targeted hands-on training for a discrete set of Power Users who would require an in depth knowledge of O365. The Synergy team set about creating nine custom courseware manuals and the presentation packs for each of the courses. Courses, dates, time and locations were published and staff started enrolling in courses. Some courses sold out quickly and more dates were added to the schedule to cater for the demand. Synergy’s ability to resource additional staff from our skilled pool of local in-house trainers meant we could meet the increased demand immediately. To ensure training was hitting the mark we surveyed each set of trainees after each course, utilising unique questionnaire links so each trainer and course could be evaluated. The Synergy PM consistently communicated with management on the progress and the participant feedback on the courses. This allowed changes and adjustments to be made when the need arose and produced a much higher level of knowledge and awareness of the change impact for trainees. In addition to the seminars, courses and courseware Synergy resolved a number of training related questions and scenarios via Macquarie’s centralised service desk. Synergy also participated in the go live process by manning a drop in centre for staff to attend when they needed assistance or to get their devices configured to Office 365. Results The overall result for Macquarie University was a comprehensive program of training that introduced staff to the core features of Office 365 and allowed them to hit the ground running after the launch on 14th December 2015. This assisted in a very smooth transition to the new software and allowed staff to be productive on Office 365 from day one. Course attendance increased due to positive feedback and internal referrals which resulted in a far greater reach than predicted with over 2500 trainees attending classes and many more accessing online material. The training solution has provided for the future by allowing current staff to refresh themselves via the online courseware and training environment. Future training needs of any new staff that join Macquarie University have been catered for in the full-suite of high-quality relevant courseware. "Synergy’s Cloud training services provided a flexible programme of work that delivered a range of training to our various stakeholders, including staff, Service Desk, IT and support. Synergy delivered workshops, Seminars, Technical training and End User training to ensure our transition to Office 365 was smooth and the University staff found the training very beneficial” - Georgina Rossendell, Director, Client Services, Macquarie University Back to Case Studies

Synergy Corporate Technologies Below is a gallery of ads we have created for Synergy. These ads were created to be optimized within multiple social platforms (e.g. Facebook, Instagram, and LinkedIn) and placements (e.g. newsfeeds, video, stories). Social Ads Videos Back to Portfolio

Home Services Team Insight Company Contact Trinity Grammar School Collaboration Portal Improving Education through SharePoint and Cloud Solutions Summary Data Synergy Consulting services provide continual improvement of the learning environment at Trinity Industry Education Geography Australia Consulting Intranet Branding & Design Training Services Nintex Workflow & Process Automation Office 365 SharePoint Intranet Consulting technologies SharePoint Nintex Challenges/Goals Providing the best learning experience for students Build a storage location for classroom data Provide IPAD integration and support Design a user friendly interface for all levels of the school (PK-12) Integrate various cloud offerings into a Hybrid architecture Solution/Approach Synergy upgraded the existing platform and designed a fully responsive solution for Teachers, Parents and Students. This has increased the visibility of learning information for all parties and improved the classroom experience dramatically Results Synergy continues to build and develop SharePoint and cloud solutions as the trusted partner at Trinity to improve the learning environment for their students. Overview Trinity engaged Synergy at a critical point in time to conduct numerous projects to improve the school’s technical infrastructure. The relationship started with the build and configuration of the school’s intranet site called TNet. Following this, Synergy conducted an upgrade from SP 2010 to 2013 and also implemented a responsive design to improve the usability of the solution for staff and students. Recently, Synergy has worked alongside Trinity technical staff to configure and implement a range of cloud solutions. This has provided a range of benefits to students while reducing the overhead on infrastructure at Trinity. Challenges/ Goals Providing the best learning experience for students Build a storage location for classroom data Provide IPAD integration and support Design a user friendly interface for all levels of the school (PK-12) Integrate various cloud offerings into a Hybrid architecture Virtual Classroom Solution Synergy implemented a Virtual Classroom portal solution with many customisations to assist in the delivery of information to Trinity’s students for their use and collaboration. This Content Management System (CMS) was developed on SharePoint 2010 and a decision was made to utilise this portal as the prime choice of Learning Management System (LMS) for Trinity as well. The third party Denbigh Student Management System (SMS) was integrated into these solutions as well. Over 1000 Virtual Classrooms were required to be created, refreshed and maintained on a regular basis. Synergy implemented a series of PowerShell scripts which creates the classrooms automatically and updates the classrooms Active Directory group memberships via the information from the Denbigh (SMS) databases. Virtual Classroom Contained Classroom data storage (Libraries and Lists) Student homework, assignments, submissions via the ‘Drop Box’ Enable students to collaborate on work with social discussion boards Collect anonymous student course feedback via SharePoint surveys Synergy has also designed a customised application that will allow Parents, Staff, Students and Alumni to access relevant, up to date information about the school and its pupils. This solution will ensure that Trinity is at the forefront of providing a digital education to its customers. Key aspects of this implementation include A PowerShell driven process to automate the creation of 100’s of Virtual Classroom sites, create and manage Active Directory security and apply customisations. This automation process integrates with a proprietary student management system. A parent portal for parent to access student content and student reports combining business connectivity services and remote blob storage for the report files. Enhancement to branding solution for compatibility with mobile devices such as iPads. Nintex Forms and Workflows were created to convert paper forms to online forms for Staff leave, Student ICT Acceptable Use Policy agreements and Parent consent for student activities. Results Synergy continues to build and develop SharePoint and cloud solutions as the trusted partner at Trinity to improve the learning environment for their students. Back to Case Studies

Home Services Team Insight Company Contact HJ SIMS HJ Sims works with Synergy to transform their digital workplace Summary Data As one of America's pioneering financial services firms, HJ Sims is committed to helping individuals and organizations meet the financial challenges of today and tomorrow. Industry Financial Services Geography USA Consulting Training Services Workflow Automation SharePoint Intranet Consulting Powell 365 Design technologies SharePoint Nintex Powell 365 Overview After deciding that their legacy on-premises intranet solution was outdated and rarely used, HJ Sims set out to find a new intranet solution that would replace their old tool. To improve their company’s internal communication and support their clients with the best services possible, HJ Sims needed a functional, branded intranet solution that would boost internal collaboration. This is the story of how HJ Sims successfully realized their goal to transform their digital workplace and launch a new intranet. Challenges/ Goals Finding a solution that provided a user-friendly, centralized location to help employees facilitate and manage their strategic initiatives Implementing a company intranet that was natively responsive to Microsoft Office 365 Providing employees a digital workplace that could be accessed anywhere, anytime via desktop or mobile devices Improving employee experience with multi-way, peer-to-peer communication and a uniquely designed profile Solution/ Approach Low code/no code intranet design and implementation plan Aesthetic, branded digital workplace where employees would remain motivated and engaged Site template updates managed through Powell Manager To aid in the search for a new intranet tool, HJ Sims sought out the expertise of Synergy , an elite software consultant and implementation partner with a specialization in digital transformation. Having extensive experience with intranet projects and after working closely with HJ Sims to understand their project requirements and needs, Synergy recommended Powell Software’s intranet tool – Powell 365. “Powell 365 is a powerful solution that enables us to easily enhance and upgrade our clients’ portals. In a couple of clicks, we can easily update and redeploy a site or enhance existing capabilities with additional features to meet new needs. Delivery is simplified and as consultants, we can focus on works that bring more value to our customers like information architecture, governance, adoption plans and trainings.” - Jason Blair, Senior Architect at Synergy Results While still in the early stages of rolling out the tool and collecting feedback, the employee reception has been overall extremely positive. Now able to access a single, central repository for relevant content and information, the asset management department no longer must rely on continuous email threads as a part of their standard operating procedure. With everything available in just a few clicks, employee productivity, organization and effectiveness have already noticeably improved throughout the organization. Other improvements and positive benefits that have already been noted are: All employees are now utilizing the intranet portal Increase to IT knowledge base and training repository from 1-2 people visiting a month on avg to 260+ monthly visits Onboarding and training for new employees has become a more streamlined, effective process Success Story Upon deciding that their legacy on-premises intranet solution was outdated and rarely used, HJ Sims set out to find a new intranet solution that would replace their old tool. In order to improve company communication and culture, and to continue providing their clients with the best services possible, HJ Sims needed a functional, branded intranet solution that would boost internal collaboration. ​ After their initial research and prep work to determine the key success factors to developing and implementing a new intranet portal, HJ Sims began their search. The main objective, however, was finding a solution that provided a user-friendly, centralized location to help employees facilitate and manage their strategic initiatives. Likewise, a solution that was natively responsive to Office 365 while being accessible from any desktop or mobile device within the company was another key criterion that any prospective intranet needed to be seriously considered for selection. Once these criteria were identified, HJ Sims began their search for the solution that would transform their digital workplace. ​ To aid in the search for a new intranet tool, HJ Sims sought out the expertise of Synergy, an elite software consultant and implementation partner with a specialization in digital transformation. Having extensive experience with intranet projects and after working closely with HJ Sims to understand their project requirements and needs, Synergy recommended Powell Software’s intranet tool – Powell 365. The main reasons for selecting Powell 365 were because: ​ Synergy and HJ Sims liked that Powell 365 would allow for more control and to own/manage the intranet in-house once implemented Enabled Synergy to deliver the portal with OOB components/features that didn’t require custom development and additional costs Ability to standardize and govern the page layouts and branding Provided a visually aesthetic, and easy to use/navigate interface ​ Once the decision to implement a Powell 365 intranet was agreed, senior solutions consultants from the Synergy team worked closely with HJ Sims to meet all their project requirements. This close relationship that was formed led to the delivery of a quality solution in a few short months. One challenge that HJ Sims did face was having to quickly get themselves trained and up to speed with SharePoint Online. Learning and becoming familiar with SharePoint Online, its nuances and how Powell 365 interacts with SPO is something that HJ Sims will continue to do as they expand and add on to their new site. ​ HJ Sims is a valued client of both Synergy and Powell Software, and will continue to be supported fully as they build out their portal. With generations of people having relied on HJ Sims and their services, Powell Software is proud to partner with Synergy to deliver a digital workplace that will allow them to work at their best. Back to Case Studies View HJ Sims Project

Home Services Team Insight Company Contact About Us ​ in the business of making your business better Synergy was founded on the core belief that the right technology, when implemented correctly, can make your business better. Add great customer service and support and you have the makings of an organization that can guide you through the ever-changing world of business technology. ​ For over twenty years, we have grown and adapted to the incredible changes in the world of IT and we bring that experience to the table with every one of our customers, no matter where around the globe you may be. Synergy is here to be your technology partner, a go-to provider you can depend on for specific solutions to your business’ unique technology needs. ​ Launched in 1995 by two Brits on the wrong side of the pond, today Synergy partners with customers around the globe. With local resources in six geographies, we embrace our local markets and cultures while leveraging the experience of our global team. ​ Every one of us is passionate about our chosen focus area and it shows. We pride ourselves on a highly personalized approach to the solutions we deliver. As a technology company, we stay current on industry trends and how they can be applied to proactively improve your operational efficiencies. As Digital Transformation experts, we work with you to modernize the ways you can collaborate, brand, share and automate the flow of information within your organization. As a Digital Strategy group, we provide all of the core services of a more traditional agency, but without all of the frills, fluff, and price points. We know that our success depends on your success, which is why we are in the business of making your business better.

Synergy Corporate Technologies Below is a gallery of ads we have created for Synergy. These ads were created to be optimized within multiple social platforms (e.g. Facebook, Instagram, and LinkedIn) and placements (e.g. newsfeeds, video, stories). Social Ads Back to Portfolio

Home Services Team Insight Company Contact OUR WORK ​ PROJECTS Intranet Designs & Development PROJECTS Support & Project Services PROJECTS Website Designs & Development PROJECTS Case Studies

Middlesex Health Below is a gallery of ads we have created for Middlesex Health. These ads were created to be optimized within multiple social platforms (e.g. Facebook, Instagram, and LinkedIn) and placements (e.g. newsfeeds, video, stories). Social Ads Back to Portfolio

Home Services Team Insight Company Contact Insights NEWS Powell Partner of the Year Synergy is honored to have been awarded the 2021-2022 Partner of the Year by Powell Software. Read More Synergy Asia Pacific Region Wins Nintex Award Synergy is pleased to announce it has been named a winner in the 2020 Nintex Partner Awards within the Business Continuity category. Synergy was recognized for its proven ability to accelerate digital transformation and results for organizations across industries by leveraging the easy, powerful, and complete capabilities of the Nintex Process Platform. Read More Powell Partner of the Year Synergy is honored to have been awarded the 2019-2020 Partner of the Year by Powell Software. Read More Celebrating 25 Years Synergy is '25 years young'. It's time to celebrate, reminisce and look ahead to the next 25 years. Read More View Webinars View Case Studies