flat rate managed it services

At Synergy, we understand that navigating IT services can be challenging. That's why we've developed our fixed-price Network Assurance Program—a seamless, mature IT solution that, by design, evolves with your organization.

Whether you're seeking to replace a costly, inefficient system or need comprehensive IT support, our locally based, Microsoft-certified professionals are here to help. We pride ourselves on providing personalized, in-house support tailored to meet your specific business needs—never outsourced, always local.

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Managed IT Services: Solving Common Challenges

This article explores some of the most common challenges that businesses encounter and how managed IT services effectively address them.

Relying on break-fix IT support means only addressing technology issues when they happen—but by then, productivity has already been impacted.

This reactive approach may seem cost-effective at first, but it often leads to unexpected expenses, business impact, and increased security risks.

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Why wait for problems to escalate? A proactive, managed IT support approach ensures your business stays ahead of IT issues.

Business hours
Out of hours support (optional)
Onsite visits (fault analysis and repair)
End user device setup/support
Remote Assist support (Screen share)

Support Desk
(Phone, email, Web)

On-Prem, Cloud, Hybrid
Proactive monitoring and maintenance
Patch management
Backup software and monitoring
Capacity Planning

infrastructure
management

Cyber Security awareness
Authentication solutions
Endpoint protection
Firewall Management

security

Internet
Remote
Cloud
VPN

connectivity

License Management
Warranty Management
Life cycle management
EOL Planning
Recycling

asset management

Strategic budgeting and planning
Technical Consultancy

virtual cto

key services

Our Synergy Network Assurance Program or SNAP agreement includes predictive failure detection, preemptive repairs, proactive maintenance, and much more. We customize your agreement to meet the specific needs of your business, guaranteeing response times and ensuring a personal touch with every interaction.