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Case Studies


Enhancing Revelation helpdesk with Secure, Purpose-Built AI Capabilities
Synergy partnered with Revelation helpdesk to design and implement secure, purpose-built AI features that enhance productivity without compromising compliance. Running entirely within each customer’s Microsoft 365 environment, AI Assist and AI Edit deliver time savings, streamline workflows, and maintain full data control. The extensible design ensures the platform is ready for future AI innovations driven by real customer needs.

Synergy Team
3 min read


Copper River Shared Services - Webcon
Copper River Shared Services replaced Nintex with WEBCON BPS to improve efficiency and flexibility in managing workflows across its diverse portfolio of companies. WEBCON's low-code platform allowed for smoother development and deployment, addressing the complex needs of Copper River’s multiple entities. The transition streamlined operations, reduced costs, and enabled faster, more agile application development.

Synergy Team
2 min read


costar - digital transformation
CoStar Group is a leading global provider in the commercial and residential real estate industry, specializing in information, analytics, and online marketplaces. Operating worldwide, CoStar Group partnered with Synergy to enhance their digital platforms using technologies such as SharePoint Online and LiveTiles. Renowned for its comprehensive data and innovative solutions, CoStar Group empowers businesses and individuals to make informed real estate decisions.

Synergy Team
3 min read


city of weston - intranet implementation
The City of Weston, recognized by Money Magazine, Family Circle, and USA Today as one of the best cities to live in the U.S., prides itself on delivering an excellent quality of life to its residents. As the city continues to grow, ensuring efficient internal communication and streamlined digital tools is essential to maintaining its high standard of services.

Synergy Team
3 min read


rsl lifecare - intranet implementation
RSL LifeCare partnered with Synergy to modernize their intranet, enhancing accessibility, engagement, and streamlining operations for their extensive workforce. As a charitable organization committed to providing care to over 13,700 residents across retirement villages and aged care homes in Australia, RSL LifeCare sought a robust and user-friendly intranet solution to support their century-long legacy of excellence.

Synergy Team
3 min read


ivy rehab physical therapy - virtualization
Ivy Rehab is committed to providing each and every patient with a timely, effective rehabilitation program utilizing our treatment methods and state of the art equipment. Our experienced therapists come from diverse clinical backgrounds and possess the understanding and enthusiasm to support you safely through your recovery.
Our focus is the planning and administration of physical therapy treatment to restore function, relieve pain, and prevent disability following disease, i

Synergy Team
3 min read


duane morris - intranet implementation
To modernize their decade-old intranet, Duane Morris partnered with SYNERGY to implement a solution that aligned with their growing Microsoft 365 environment. The result was a streamlined, scalable platform that improved communication and helped build a more connected, adaptable internal community.

Synergy Team
2 min read


Sharegate - workflow migration
When a UK-based advanced technology manufacturer needed to migrate from SharePoint 2007 to 2013, the challenge was daunting: 1,400 complex Nintex workflows, millions of rows of workflow data, and mission-critical systems that couldn’t afford downtime. Traditional migration tools would have required rewriting workflows manually, at enormous cost and time.
To overcome these obstacles, Synergy partnered with Sharegate—a powerful migration tool with built-in support for Nintex.

Synergy Team
2 min read


macquarie university - intranet implementation
Synergy was chosen as Macquarie University’s training partner for the migration to Microsoft 365, in late July 2015. Macquarie needed a training partner with Microsoft product knowledge and training certifications, as well as a working knowledge of Microsoft 365 in Education. Synergy’s team of MS certified consultants and trainers developed custom training material that directly addressed Macquarie staff needs; from Academic to Administrative staff.

Synergy Team
3 min read


imc industrial group - intranet Implementation
IMC Industrial Group (IMC) embarked on a transformative journey to revamp their existing intranet, IMC Connect, into a modern, engaging, and efficient digital workplace. The goal was to create a centralized hub that would enhance employee engagement, streamline communication, and provide easy access to critical resources across their global operations.

Synergy Team
2 min read


hawaii public library - virtualization
The Hawaii State Public Library System (HSPL) has more than 50 branches located across seven islands.

Synergy Team
3 min read


Arcadia Retirement Residence- Intranet
Arcadia has been Hawaii’s premier retirement residence and one of the finest in the nation since 1967. Residents enjoy panoramic mountain, ocean and Diamond Head views, plus unparalleled access to all of Honolulu's social, cultural, educational and entertainment facilities. Arcadia offers a gracious, compassionate and dynamic environment, with a continuum of assured lifetime care with a staff that works diligently to satisfy the physical, social and spiritual needs of every r

Synergy Team
2 min read


Hudson Scenic Studio - Virtualization
Since 1980, Hudson Scenic Studio began as a small shop with just five employees in upstate New York. Today, the company makes its home in a 72,000 square foot facility in Yonkers, NY that enables it to build and set-up the large structures and intricate installations designed by many of the leading set designers, lighting designers, architects, and artists of our time. Hudson is 'where Broadway shows start'. From pre-production planning and budgeting to installation and maint

Synergy Team
3 min read


Trinity grammar school - automation
Pre-K to year 12 school successfully transforms its daily attendance register to support remote learning and student safety programs by leveraging the easy and powerful automation capabilities of Nintex Workflow Cloud.Â

Synergy Team
2 min read


shoff darby - virtualization
Shoff Darby, a specialized insurance provider, was operating on five aging, end-of-life servers that no longer supported the performance, storage, and reliability their growing business required. Critical applications needed to remain online during any infrastructure upgrade, and there was minimal tolerance for downtime.

Synergy Team
2 min read


HJ Sims - Intranet Implementation
After deciding that their legacy on-premises intranet solution was outdated and rarely used, HJ Sims set out to find a new intranet solution that would replace their old tool. To improve their company’s internal communication and support their clients with the best services possible, HJ Sims needed a functional, branded intranet solution that would boost internal collaboration.Â

Synergy Team
3 min read


Oxley Group - Business Process Automation
Since 1980, Hudson Scenic Studio began as a small shop with just five employees in upstate New York. Today, the company makes its home in a 72,000 square foot facility in Yonkers, NY that enables it to build and set-up the large structures and intricate installations designed by many of the leading set designers, lighting designers, architects, and artists of our time. Hudson is 'where Broadway shows start'. From pre-production planning and budgeting to installation and maint

Synergy Team
2 min read


ARCHTIS PARTNER - compliance
A global manufacturer in the defense supply chain needed to meet increasingly complex compliance regulations around Controlled Unclassified Information (CUI). Managing CUI across multiple offices in the U.S., U.K., and Australia—while ensuring compliance with frameworks like CMMC, ITAR, and NIST—was becoming unmanageable through manual processes.

Synergy Team
2 min read


Barclays - Business Process Automation & Training
Barclays PLC (LSE: BARC, NYSE: BCS) is a global banking and financial services company headquartered in London. As of 2010 it was the world's 10th-largest banking and financial services group. Barclays PLC has operations in over 50 countries and territories across Africa, Asia, Europe, North America and South America and around 48 million customers. As of June 2011 it had total assets of €1.94 trillion, the third-largest of any bank worldwide (after BNP Paribas and HSBC).

Synergy Team
3 min read


oakley - building the engine room
Oakley had a vision for their employee portal. They needed a partner who shared it. SYNERGY created something new and unique just like Oakley. A ‘destination’ that lets any of Oakley’s 6,000+ employees around the world share knowledge and stories within the Oakley family all whilst combining a high level of design and functionality, staying true to the original vision.

Synergy Team
2 min read
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