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Get in touch with Synergy for expert digital transformation solutions. Whether you need IT support, consulting, or service inquiries, our team is here to help. Let's Talk We would love to talk to you about your service needs. Please fill out the form below and we will be in touch with within one business day. If you need to Log a Ticket with the Support Desk please click here NAME EMAIL PHONE COMPANY Submit

Meet the expert team at Synergy—driving digital transformation with innovative IT support, intranet solutions, cybersecurity, and more. Discover the professionals behind our success. Our people How We Work Synergy isn’t just our name, it’s a part of our value set. We work everyday collaboratively within our own internal groups and as an extension of our customers project teams. Meet (SOME OF) the Team Andy Pastries - $4 Butter Croissant - $2.5 Coffee/Tea - $1 Fresh Juice - $2 natalia PHOEBE BOB Jamie Pastries - $4 Butter Croissant - $2.5 Coffee/Tea - $1 Fresh Juice - $2 ELIZA Leadership Leadership James Beck James Beck A UK native, James helps businesses navigate modern technology for meaningful results. Drawing on extensive consulting experience, James delivers practical, future-ready solutions to real business challenges. His energy and commitment to excellence are central to Synergy's success. He empowers clients by optimizing operations, driving AI adoption, and developing scalable intranet solutions. He leads a skilled team specializing in cloud technologies, AI, business process automation, and SharePoint, ensuring clients thrive amid rapid innovation. Known for his candid approach, he demystifies complex technologies and ensures that solutions are robust, forward-thinking, and manageable. His dedication forms the foundation of Synergy's lasting customer relationships. Day to day, James works within Synergy's Digital Transformation group, ensuring excellence in customer service company-wide. Milan Gross Milan Gross Milan runs Synergy’s Asia Pacific area operations. He is a consultant, trainer, and strategist with over 20 years of active industry experience as an architect and developer of Microsoft technologies. Merging his career as a Microsoft Certified Trainer, and working with SharePoint technologies since its inception, Milan admits to a voracious curiosity for technology and an equally great interest in sharing what he knows with others. Milan is a published author, a graduate of University of Pennsylvania, and holds MCSE, MCSD and MCDBA certifications. Milan's published works include - Microsoft Office SharePoint Server 2007 Administrator's Companion. (Contributing author), Microsoft Office SharePoint Server 2007 Pocket Consultant (Contributing author), and SharePoint 2010 Administration Instant Reference (Co-Author) Steven Unsworth Steven Unsworth As Synergy’s Chief Technology Officer, Steve combines over 35 years of technical and engineering experience to provide mentorship and guidance both to our internal and to our customers. Originally from Manchester, England, Steve’s tireless pursuit of new and developing technologies and his standards for excellence in project management, customer service, and process analysis have helped to drive Synergy’s Support and Project Services side of the business since our inception in 1995. Steve ensures that you get the most out of your technology investments. His results-driven approach to project planning and network management help businesses grow and thrive with the technology at their disposal. His philosophy of reducing downtime and maximizing productivity through pro-active management and monitoring has served our customers effectively for years. Jason Blair jason Blair Jason Blair helps businesses leverage modern technology for real results. With extensive IT experience, Jason delivers practical, future-ready solutions that address business challenges. Starting in support for SMBs, Jason's career has grown to include project management, infrastructure design, process automation, and cybersecurity consulting. As a specialist in Microsoft 365 and AI technologies, he creates tailored business solutions for enterprise clients, enhancing ROI and efficiency. At Synergy, Jason focuses on maximizing technology for client success, building seamless user experiences, and optimizing ROI. Known for his hands-on approach, he demystifies technology to ensure clients thrive in the digital world. Day to day, Jason oversees customer satisfaction and collaborates with Synergy's Digital Transformation group, leading teams to deliver future-proof solutions. Mopsey Mopsey Mopsey is our Chief Happiness Officer (CHO). She focuses on the welcoming of visitors and on the raising of office morale. She specializes in door watching, fetching, and of course, snuggles. When she is not greeting, she likes to take naps somewhere around the office where she most feels like she may be needed.

The archTIS Partner Case Study on Synergy's website details how a global manufacturer in the defense supply chain implemented NC Protect to manage Controlled Unclassified Information (CUI) within their SharePoint environment. The case study highlights the challenges of automating CUI management to comply with various regulations and the benefits achieved through this solution. archTIS Partner Case Study Summary Data Implementing NC Protect to seamlessly manage CUI in SharePoint at a defense supply chain manufacturer Industry Manufacturing / Defense Supply Chain Geography USA UK Australia Consulting CMMC Compliance CUI Management technologies SharePoint archTIS Challenges/Goals How to automate the management of Controlled Unclassified Information (CUI) to comply with numerous regulations for its safeguarding and dissemination controls. Solution/Approach NC Protect for SharePoint On-Premises Benefits Ensures compliance with CUI information handling requirements Scans and identifies files with CUI and classifies them according to the CUI level Restricts who in the organization can access documents containing CUI by classification and geolocation Controls the type of access allowed: full or read-only Applies a secure digital watermark with the current date, current user and CUI Level. Background Organizations in the Defense Industry Base (DIB) form an important part of the supply chain for government and defense. As a result, they store and collaborate on highly sensitive data known as Controlled Unclassified Information (CUI), that is subject to a variety of regulations depending on the nature of the information including NIST, CMMC and ITAR. Accidental sharing of or theft of this information can have catastrophic business consequences. Defense contractors have been fined tens of millions of dollars for failing to control access to EAR and ITAR regulated data. Furthermore, they can impact more than just the bottom line - criminal penalties of 10 to 20 years in prison, depending on the regulation, are also possible. With high value information at stake, employing a comprehensive data security solution to safeguard CUI and meet stringent information handling and sharing requirements is an essential part of any DIBs security protocols to ensure compliance. This DIB, a global manufacturer of aircraft accessories, needed a more automated way to identify and restrict access to conetent containing CUI in their SharePoint ob-premises environement. Finding a Simpler way to manage CUI Compliance With several military contracts and non-US based offices, this DIB has many regulations that they need to follow to ensure CUI in their possession is handled properly. CUI is government-created or owned information that requires safeguarding or dissemination controls consistent with applicable laws, regulations, and government-wide policies including CMMC, NIST, DFAR and ITAR, among others. As there are fewer controls over CUI as compared to classified information, loss of CUI is one of the most significant risks to national security - making its protection critical. Managing CUI compliance manually would be extremely difficult to accomplish, so the DIB sought a solution to help automate the identification and classification of CUI in their SharePoint systems and help restrict access to it. Working with Synergy Corporate Technologies, a Microsoft Gold Partner, they chose NC Protect and worked directly with Synergy to evaluate and implement the product. NC Protect Automates CUI Identification, Classification and Protection NC Protect fit their requirements ands budget with its ability to scan files in SharePoint (Microsoft Office documents, PDFs, Images, etc.) for CUI and automatically classify them according to their CUI level. The document CUI level is determined by the affiliated Category Name, Category Marking or Banner Marking as defined by the requirements in 32 CFR Part 2002 "Controlled Unclassified Information". Documents are classified as Level 1, 2, 3 or "noCUI" based on keywords that map to these requirements, with Level 1 as the most restrictive. Data protection policies are then dynamically applied by NC Protect based on the document's classification, the Active Directory (AD) group a user is in and what country the user is in (US or UK). A user must be in either the US or UK group to see anything with CUI (by default a user cannot access CUI). Additionally, users in the UK group are not allowed to see any document classified as Level 1,2 or 3 if the document has been tagged "export controlled"> If it has an "export license" tag, then UK users may see and access it. The Level 1-3 groups can view documents at their level and below without restrictions in SharePoint (e.g. a Level 2 users wont see Level 1 documents). The restricted groups work the same but can only open the documents in NC Protect's secure viewer which prevents printing, copying, saving/downloading of the file (e.g. a Level 1 restricted user can only open Level 1 documents in the secure reader). The documents are also digitally watermarked by NC Protect with the current date, current user and CUI Level for additional security and auditing purposes. NC Protect Provides a long term solution for cui management With plans to move more content into SharePoint, NC Protect ensures it will be seamlessly managed for CUI. The DIB manufacturer can now collaborate with full confidence that CUI is automatically identified, properly classified and restricted based on the CUI compliance guidelines. Images Back to Case Studies

Synergy is a premier digital transformation company offering IT business consulting services to help businesses innovate, streamline operations, and drive digital growth. in the business of making your business better. OUR SERVICES Contact Us DIGITAL TRANSFORMATION SERVICES At Synergy, we pride ourselves on being a digital transformation company that helps keep your business modernized and efficient. We offer IT business consulting services, including Intranet Services to enhance internal communication, AI Adoption and Consulting to integrate advanced technologies, and Process Automation to streamline operations. Our team is here to support your business at every stage of your journey. Explore how Synergy can be a guide and resource for your business. More Info AI Services Unlock the full potential of artificial intelligence with Synergy's AI Services. Our team specializes in integrating AI-driven solutions to optimize processes, enhance decision-making, and drive innovation. Partner with us to transform your vision into reality using AI technologies. More Info intranet Services Enhance collaboration and streamline information access with Synergy's Intranet Services, backed by our IT business consulting services. We design personalized intranet solutions that reflect your brand and culture, fostering a cohesive and engaged workplace. Transform your internal communications and collaboration into a dynamic and engaging experience. More Info custom solutions Tailor-made to meet your business needs, Synergy's Custom Solutions offer innovative tools that streamline operations and enhance user experiences. Our expert team designs and develops solutions that drive operational efficient and align with your business requirements. More Info process automation Achieve operational efficiency by automating routine tasks with Synergy's Process Automation Services. Our expertise in business process management and automation tools enables you to reduce costs, eliminate human error, and enhance productivity. Streamline your operations and focus on efficiency. More Info it support & projects Depend on Synergy's managed services, supported by our IT business consulting services, to alleviate the stress of supporting your IT systems. We provide a fixed-fee approach to our services, working closely with you to ensure all your technology and support needs are met efficiently and effectively. More Info security & business continuity Protect your business and be prepared with Synergy's Security and Continuity Services. We offer robust cybersecurity remediation measures and business continuity solutions to help educate your team and safeguard your operations against disruptions. More Info "Synergy are my go-to IT guys. I’ve worked with them as CFO of four different companies over the past fifteen years. I know that when I’m new in a role & I need IT support, I can rely on them to make the same positive impression that I want to make myself". Mark Pritchard, Harmar

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case study HJ Sims HJ Sims works with Synergy to transform their digital workplace Industry Financial Services Geography USA Consulting Workflow Automation Powell technologies SharePoint Nintex Challenges/ Goals HJ Sims faced the challenge of finding an intranet solution that offered a user-friendly, centralized platform to help employees effectively manage their strategic initiatives. It was crucial for the new intranet to be natively responsive to Microsoft Office 365, ensuring seamless integration with their existing tools. Additionally, they sought a digital workplace accessible anytime, anywhere, whether on desktop or mobile devices, to enhance flexibility for their workforce. Another key goal was improving the employee experience by enabling multi-way, peer-to-peer communication, along with personalized and uniquely designed profiles to foster a collaborative environment. Solution/ Approach To address HJ Sims' need for a modern, user-friendly intranet, Synergy recommended Powell as the ideal solution. This low code/no code platform allowed for a streamlined implementation process without the need for custom development, ensuring a quicker rollout. Powell provided a visually appealing, branded digital workplace that kept employees motivated and engaged while also meeting the functional requirements for managing strategic initiatives. The intranet was designed to be easily accessible from any device and natively integrated with Microsoft 365. Additionally, Powell Manager was used to handle site template updates, giving HJ Sims ongoing control and flexibility over their intranet. This approach enabled the company to create a responsive and dynamic digital workplace that aligned with both their operational goals and their vision for employee engagement. “Powell is a powerful solution that enables us to easily enhance and upgrade our clients’ portals. In a couple of clicks, we can easily update and redeploy a site or enhance existing capabilities with additional features to meet new needs. Delivery is simplified and as consultants, we can focus on works that bring more value to our customers like information architecture, governance, adoption plans and trainings.” - Jason Blair, Senior Architect at Synergy Results After recognizing their legacy on-premises intranet was outdated, HJ Sims sought a modern solution to improve internal collaboration and enhance client services. Their key requirements included a user-friendly, centralized portal responsive to Microsoft 365 and accessible across devices. After consulting with Synergy, a digital transformation expert, they chose Powell, which offered control over the intranet, easy implementation with out-of-the-box features, and a standardized design. Synergy worked closely with HJ Sims to meet all project needs, delivering the solution in a few months. HJ Sims continues to expand their digital workplace with ongoing support from Synergy and Powell. Other improvements and positive benefits that have already been noted are: All employees are now utilizing the intranet portal Increase to IT knowledge base and training repository from 1-2 people visiting a month on avg to 260+ monthly visits Onboarding and training for new employees has become a more streamlined, effective process View more case studies Results Streamlined procedures Improved collaboration among staff Company-wide intranet adoption Overview After deciding that their legacy on-premises intranet solution was outdated and rarely used, HJ Sims set out to find a new intranet solution that would replace their old tool. To improve their company’s internal communication and support their clients with the best services possible, HJ Sims needed a functional, branded intranet solution that would boost internal collaboration. This is the story of how HJ Sims successfully realized their goal to transform their digital workplace and launch a new intranet. Challenges/Goals Finding a user-friendly, centralized platform for managing strategic initiatives Implementing an intranet natively responsive to Microsoft 365 Providing a digital workplace accessible on any device, anytime Enhancing employee experience with peer-to-peer communication and personalized profiles Solution/Approach Low code/no code platform for streamlined implementation without custom development Branded, aesthetic digital workplace to enhance employee motivation and engagement Seamless integration with Microsoft 365 and accessible from any device Powell Manager used for managing site template updates, allowing flexibility and control Summary Data As one of America's pioneering financial services firms, HJ Sims is committed to helping individuals and organizations meet the financial challenges of today and tomorrow.

Discover Synergy’s expertise in crafting custom solutions and development services tailored to your unique needs. We design and build innovative tools that streamline operations, enhance user experiences, and drive digital growth. Partner with Synergy to turn your vision into reality! Custom Solutions OUR APPROACH At Synergy, we craft custom, scalable, and secure solutions designed to solve your business’s unique challenges. With deep expertise across many verticals, we specialize in developing integrated applications, automation tools, and advanced workflows that streamline operations, enhance collaboration, and drive digital transformation. Whether you need a fully customized SharePoint solution, a Microsoft 365 integration, or a completely bespoke application, our team is committed to turning your vision into reality. contact us Custom Development Services We specialize in creating custom, secure, and scalable applications tailored to your unique business challenges, leveraging our multi-industry expertise to drive user-centric solutions and support your digital transformation. learn more integration solutions Our Integration Solutions seamlessly connect your existing systems with new developments, ensuring a harmonious technology ecosystem and transforming your intranet into a one-stop shop experience. learn more sharepoint & microsoft 365 We empower you to leverage SharePoint & Microsoft 365 capabilities to enhance collaboration, increase productivity, and streamline complex workflows. learn more power platform We help organizations achieve digital transformation through the Microsoft Power Platform, leveraging our expertise to deploy, customize, and scale solutions that simplify processes, drive innovation, and enable data-driven decisions. learn more

case study Hudson Scenic Studio Virtualization Using Hyper-V Industry Theatrical Services Geography USA Consulting Project Services technologies Windows Server Hyper-V Challenges/ Goals Hudson was running production services on aging and end-of-life hardware and required a low cost solution to extend the life span of their business systems. Replacement of the existing server hardware needed to be completed with minimal downtime and disruption. They were also faced with outgrowing the storage capacity of their existing systems. Any cost savings that could be realized from minimizing power usage, cooling requirements in the server room would be beneficial to reducing ongoing costs. Also, ensuring that in the event of a device failure, recovery time should be minimized necessitating a careful look at the infrastructure and ways to accomplish these challenging and disparate goals. Replace several aging servers Increase storage capacity Limited budget/reduce ongoing costs Solution/ Approach After meeting with Hudson's IT staff and reviewing their goals carefully, Synergy designed a solution to incorporate the latest virtualization technology while leveraging the significant increase in storage capacity offered by current server hardware. To ensure costs were minimized, a single server solution with large storage capacity was designed and built with Microsoft Windows Hyper-V server 2008 R2, obviating the need for expensive third party virtualization technologies. We worked closely with Hudson's IT staff to schedule the work to minimize the impact to business and ensure the servers were tested after performing the physical to virtual conversions (P2V). Purchase a new high capacity single server Build server with Windows Server and implement Hyper-V Perform P2V conversions of aging servers Hudson's growth required an IT infrastructure capable of scaling efficiently, and we were pleased to provide a solution that not only met their immediate needs but also positioned them for future success.” Thomas Rizzetta - Senior Engineer Results All servers were successfully converted to Virtual Machines running under Hyper-V with near zero impact to the business as most conversions were performed out of normal operating hours, and zero impact to the end-users as no reconfigurations needed to be performed on their workstations. Thanks to the dramatic increase in hard drive capacities in recent years we were able to deliver a more than 10x increase in available storage over their previous servers, ensuring they have room for growth during the lifecycle of the current server. Other noticeable and welcome benefits were the reduction in server hardware from five servers down to a single server resulting in dramatically reduced noise, power and cooling requirements. By taking advantage of Microsoft Windows Backup built into Hyper-V server, we were also able to simplify the backup procedure, eliminate the need for expensive third-party backup software and replace tape media with low cost removable hard drives, as well as simplify their DR recovery procedure. Due to the fact that the virtual servers are hardware independent, it would be possible to rapidly restore the infrastructure to a new Hyper-V server. Reduce server operating costs Increase storage capacity Simplify backup and recovery View more case studies Results Work resulted in a reduction in server operating costs Increased storage capacity Simplified backup and recovery procedures while incurring nearly zero system downtime Overview Since 1980, Hudson Scenic Studio began as a small shop with just five employees in upstate New York. Today, the company makes its home in a 72,000 square foot facility in Yonkers, NY that enables it to build and set-up the large structures and intricate installations designed by many of the leading set designers, lighting designers, architects, and artists of our time. Hudson is 'where Broadway shows start'. From pre-production planning and budgeting to installation and maintenance, Hudson Scenic Studio provides a full range of services to bring any stage project to life. Challenges/Goals Replacement of the existing server hardware needed to be completed with minimal downtime and disruption A low cost solution was required, and any efforts to reduce operating costs were extremely beneficial Solution/Approach Purchase a new server with sufficient storage capacity to meet the client's requirement and build with Microsoft Windows Hyper-V server Perform P2V conversions on all aging servers out of normal business hours Summary Data From pre-production planning and budgeting to installation and maintenance, Hudson Scenic Studio provides a full range of services to bring any stage project to life.

Synergy’s expert intranet development services are designed to enhance collaboration, streamline information access, and reinforce your company’s brand identity. Transform your intranet into a dynamic and engaging workspace with our tailored solutions. intranet development services At Synergy, we focus on providing impactful intranet development services and visually compelling user experiences around our clients’ brand culture while focusing on adoption, collaboration, and ready access to information. A well-developed intranet can transform how your team collaborates, making essential information easily accessible and fostering a cohesive, engaged workplace. Strong branding, when integrated within your intranet, reinforces your company’s identity and values, driving both employee connection and business growth. OUr Approach The most successful intranets and SharePoint solutions are ones that feel personalized to your organization. At Synergy, we place a lot of importance on our intranet development services, focusing on branding and getting to know your company culture. We have an established methodology for making your vision come to life. 01 Discovery 02 Internal Collaboration 03 Design During the discovery process , our team of experts conducts a series of meetings with you and your key stakeholders to chart a path forward. We’ll look at how your people think about content, identify what tools your team uses, and establish the specific challenges that your team is looking to resolve. more on discovery Our team translates your business requirements identified during discovery into a blueprint of the recommended build: wire frames, navigation, security, data management, migration, and anything else we’ve uncovered. We’ll review that blueprint with your team through another series of meetings to confirm your vision is satisfied. sharepoint consulting With the finalized blueprint, our team will build out the structure, functionality, and visual design of your portal ensuring a great user experience. design examples Build on your existing investments Our experience in designing and building intranet services is grounded in SharePoint technologies. Be it On Premise or using Microsoft 365, we can help you leverage your existing 365 investments by taking your SharePoint experience beyond an out-of-the-box setup. Our expert branding and design team can shape your standardized platform and turn it into a collaborative and dynamic intranet space that you can be proud to share with your organization. Whether you want to utilize SharePoint’s modern pages or you’re looking for the value a branding and design partner can offer your team, Synergy’s intranet development services can help bring your vision to life. Sharepoint online SharePoint is a powerful and responsive platform designed to meet all your corporate communications and collaboration needs. Your SharePoint project relies on the underlying technology within the platform – which is what Synergy’s expertise is rooted in. Our team stands ready to help you take advantage of the tools you already have. Learn More POWeLL: ENHANCE YOUR USER EXPERIENCE While out-of-the-box SharePoint is known for its robust features, it can sometimes be complex, especially in areas including deployment, content management, and end-user tools and personalization. Powell addresses these challenges, offering an enhanced solution that brings SharePoint's capabilities to a new level, particularly benefiting communicators, marketing teams, HR, and IT departments. For organizations looking to truly differentiate and enhance their portal, Powell and Synergy can help achieve your goals. which is what Synergy’s expertise is rooted in. Our team stands ready to help you take advantage of the tools you already have. Learn More Our Work Case Studies stay connected with thoughts from our experts Intranet Design Principles for Organizational Productivity Discover intranet design principles to enhance organizational productivity, streamline workflows, and align with business goals effectively. Powell Intranet vs SharePoint Online: Which Intranet Solution Is Right for You? Re-thinking your SharePoint intranet? Wondering if Powell is the right move for your business? Read on to explore how Powell builds on SharePoint and where it adds real business value. Employee Intranet: Boosting Engagement and Productivity Discover how personalized, interactive employee intranets enhance engagement, streamline communication, and boost workplace productivity. contact us Unlock the full potential of your intranet—want to create a branded, collaborative SharePoint experience that inspires connection and drives productivity. want to learn more?