Duane Morris
Duane Morris works with Synergy to transform their digital workplace
Duane Morris
Duane Morris works with Synergy to transform their digital workplace
Industry
Law/Legal Consulting
Geography
USA
Consulting
Implementation Services
Custom Intranet Development
technologies
SharePoint
Microsoft 365
Challenges/
Goals
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Finding a solution that provided a user-friendly, centralized location to help employees facilitate and manage their strategic initiatives
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Implementing a company intranet that was natively responsive to Microsoft Office 365
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Providing employees a digital workplace that could be accessed anywhere, anytime via desktop or mobile devices
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Improving employee experience with multi-way, peer-to-peer communication and a uniquely designed profile
Solution/
Approach
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Low code/no code intranet design and implementation plan
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Aesthetic, branded digital workplace where employees would remain motivated and engaged
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Site template updates managed through Powell Manager
To aid in the search for a new intranet tool, HJ Sims sought out the expertise of Synergy, an elite software consultant and implementation partner with a specialization in digital transformation. Having extensive experience with intranet projects and after working closely with HJ Sims to understand their project requirements and needs, Synergy recommended Powell Software’s intranet tool – Powell 365.
"SharePoint is our entry point into the Microsoft 365 ecosystem"
- Ernie Coats, Manager of Software Development & Analytics at Duane Morris
Results
Duane Morris sought to modernize their outdated intranet and explore SharePoint Online as part of their adoption of Microsoft 365 technologies. With over 1,000 active sites and pages, they required an efficient, user-friendly platform for staff to access and share information. Synergy recommended Powell 365 for its ability to simplify the user experience while integrating with SharePoint and Microsoft features. Synergy's design team developed an organized information architecture and templates, enabling a smooth transition for Duane Morris. Their successful adoption of Powell 365 and SharePoint Online paved the way for a full embrace of Microsoft 365, supported by ongoing collaboration with Synergy and Powell Software. Other improvements and positive benefits that have already been noted are:
All employees are now utilizing the intranet portal
Increase to IT knowledge base and training repository from 1-2 people visiting a month on avg to 260+ monthly visits
Onboarding and training for new employees has become a more streamlined, effective process
Results
Improved collaboration among staff
Ability to locate and view information in meaningful ways
Improved quality of life for residents who are better informed
Overview
Duane Morris was looking to migrate away from their legacy Intranet platform, which was over ten years old at the time the project started. Their team was looking for an Intranet solution that was both compatible with the Microsoft 365 technology that they had begun to adopt and wide-reaching enough to encompass the large number of active sites and pages across their organization. They required a sophisticated digital solution that could streamline communication while fostering a cohesive yet adaptable community.
With the goal of modernization in mind, Duane Morris came to Synergy to explore their need for a new Intranet.
Challenges/Goals
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7 geographic locations
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Need to organize information per locations and functional area
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Need to surface resident data securely
Solution/Approach
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Complete discovery to understand unique requirements
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Develop dynamic Employee Portal taxonomy to manage information
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Use BCS to surface only non-sensitive resident profile information
Summary Data
As one of America's pioneering financial services firms, HJ Sims is committed to helping individuals and organizations meet the financial challenges of today and tomorrow.