Duane Morris
Duane Morris works with Synergy to transform their digital workplace
Duane Morris
Duane Morris works with Synergy to transform their digital workplace
Industry
Law/Legal Consulting
Geography
USA
Consulting
Implementation Services
Custom Intranet Development
technologies
SharePoint
Microsoft 365
Challenges/
Goals
Duane Morris faced several challenges in migrating from their outdated intranet system, particularly given the large volume of content that would require manual migration. They also needed to develop a structure that respected the autonomy of various departments while distributing content creation and maintenance responsibilities beyond a single team. Improving site navigation and information presentation was a key focus, alongside the goal of enhancing employee engagement. Ultimately, they sought a solution that would allow for better distribution of responsibility and the streamlined maintenance of internal content across the organization.
Solution/
Approach
To modernize their intranet, Duane Morris adopted Powell, a tool recommended by SYNERGY after an extensive discovery process. Powell enabled the creation of a centralized hub for firm resources and initiatives while integrating seamlessly with their existing Microsoft investments. Despite the challenge of manually migrating content from the legacy platform, the intuitive, user-friendly design of Powell made the transition easy to adopt. This solution ensured Duane Morris could streamline access to key resources and improve the overall user experience for employees across the firm.
"SharePoint is our entry point into the Microsoft 365 ecosystem"
- Ernie Coats, Manager of Software Development & Analytics at Duane Morris
Results
Duane Morris sought to modernize their outdated intranet and explore SharePoint Online as part of their adoption of Microsoft 365 technologies. With over 1,000 active sites and pages, they required an efficient, user-friendly platform for staff to access and share information. Synergy recommended Powell 365 for its ability to simplify the user experience while integrating with SharePoint and Microsoft features. Synergy's design team developed an organized information architecture and templates, enabling a smooth transition for Duane Morris. Their successful adoption of Powell 365 and SharePoint Online paved the way for a full embrace of Microsoft 365, supported by ongoing collaboration with Synergy and Powell Software. Other improvements and positive benefits that have already been noted are:
All employees are now utilizing the intranet portal
Increase to IT knowledge base and training repository from 1-2 people visiting a month on avg to 260+ monthly visits
Onboarding and training for new employees has become a more streamlined, effective process
Results
Improved collaboration among staff
Ability to locate and view information in meaningful ways
Company-wide intranet adoption
Overview
Duane Morris was looking to migrate away from their legacy Intranet platform, which was over ten years old at the time the project started. Their team was looking for an Intranet solution that was both compatible with the Microsoft 365 technology that they had begun to adopt and wide-reaching enough to encompass the large number of active sites and pages across their organization. They required a sophisticated digital solution that could streamline communication while fostering a cohesive yet adaptable community.
With the goal of modernization in mind, Duane Morris came to Synergy to explore their need for a new Intranet.
Challenges/Goals
Migrating from an outdated intranet with extensive manual content migration
Creating a structure that respects departmental autonomy
Expanding content creation and maintenance beyond a single team
Improving site navigation and information presentation
Enhancing employee engagement
Distributing responsibility for maintaining internal content
Solution/Approach
Created a centralized hub for firm resources and initiatives
Manually migrated content from the legacy intranet to the new platform
Integrated existing Microsoft tools in a user-friendly, intuitive way
Recommended Powell 365 as the ideal solution after extensive discovery
Summary Data
As a leading full-service law firm, Duane Morris LLP is dedicated to providing innovative and comprehensive legal solutions, empowering clients to navigate complex challenges and achieve their goals with confidence and integrity.