Macquarie University
Office 365 Training
Macquarie University
Office 365 Training
Industry
Education
Geography
Australia
Consulting
Training Services
Microsoft 365 SharePoint Intranet Consulting
technologies
Microsoft 365
Challenges/
Goals
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Finding a solution that provided a user-friendly, centralized location to help employees facilitate and manage their strategic initiatives
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Implementing a company intranet that was natively responsive to Microsoft Office 365
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Providing employees a digital workplace that could be accessed anywhere, anytime via desktop or mobile devices
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Improving employee experience with multi-way, peer-to-peer communication and a uniquely designed profile
Solution/
Approach
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Low code/no code intranet design and implementation plan
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Aesthetic, branded digital workplace where employees would remain motivated and engaged
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Site template updates managed through Powell Manager
To aid in the search for a new intranet tool, HJ Sims sought out the expertise of Synergy, an elite software consultant and implementation partner with a specialization in digital transformation. Having extensive experience with intranet projects and after working closely with HJ Sims to understand their project requirements and needs, Synergy recommended Powell Software’s intranet tool – Powell 365.
Macquarie University Case Study: "Partnering with Macquarie University allowed us to deliver a dynamic, scalable IT solution that supports both academic and administrative excellence. We're proud to have contributed to their technological advancement and the improved experience of their staff and students.” Murray Campbell - Consulting Manager
Results
The overall result for Macquarie University was a comprehensive program of training that introduced staff to the core features of Microsoft 365 and allowed them to hit the ground running after the launch on 14th December 2015. This assisted in a very smooth transition to the new software and allowed staff to be productive on Microsoft 365 from day one.
Course attendance increased due to positive feedback and internal referrals which resulted in a far greater reach than predicted with over 2500 trainees attending classes and many more accessing online material.
The training solution has provided for the future by allowing current staff to refresh themselves via the online courseware and training environment. Future training needs of any new staff that join Macquarie University have been catered for in the full-suite of high-quality relevant courseware.
Results
Improved collaboration among staff
Ability to locate and view information in meaningful ways
Improved quality of life for residents who are better informed
Overview
Synergy was chosen as Macquarie University’s training partner for the migration to Microsoft 365, in late July 2015. Macquarie needed a training partner with Microsoft product knowledge and training certifications, as well as a working knowledge of Microsoft 365 in Education. Synergy’s team of MS certified consultants and trainers developed custom training material that directly addressed Macquarie staff needs; from Academic to Administrative staff.
Macquarie University undertook the email migration from Gmail to Office 365 for over 3,000 staff in the second- half of 2015. The project required an approach that offered a variety of training methodologies due to the differing needs of staff. The training approach accommodated a series of seminars, group training courses and hands-on labs/workshops to ensure all staff were given the opportunity to learn how Microsoft 365 would be utilised by them.
University specific training materials were developed in the traditional electronic .pdf format as well as Wiki online tutorials stored in a training site on Macquarie’s servers.
Challenges/Goals
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7 geographic locations
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Need to organize information per locations and functional area
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Need to surface resident data securely
Solution/Approach
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Complete discovery to understand unique requirements
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Develop dynamic Employee Portal taxonomy to manage information
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Use BCS to surface only non-sensitive resident profile information
Summary Data
As one of America's pioneering financial services firms, HJ Sims is committed to helping individuals and organizations meet the financial challenges of today and tomorrow.
