ivy rehab physical therapy - virtualization

How Synergy Helped Ivy Rehab Simplify IT Infrastructure with Hyper-V and Remote Desktop Services

Ivy Rehab is committed to providing each and every patient with a timely, effective rehabilitation program utilizing our treatment methods and state of the art equipment.

OVERVIEW:

Ivy Rehab is committed to providing each and every patient with a timely, effective rehabilitation program utilizing our treatment methods and state of the art equipment.

Our experienced therapists come from diverse clinical backgrounds and possess the understanding and enthusiasm to support you safely through your recovery.

Our focus is the planning and administration of physical therapy treatment to restore function, relieve pain, and prevent disability following disease, injury or surgery.

Goals / Challenges:

As Ivy Rehab expanded its network of physical therapy clinics across the U.S., its IT infrastructure was struggling to keep up. The traditional hub-and-spoke Wide Area Network architecture required managing numerous VPN firewalls, custom workstation builds, and complex tunnels—all of which significantly increased IT overhead and deployment costs.

With each new location adding to the operational burden, Ivy Rehab’s leadership recognized the need to simplify its network and support model while reducing long-term costs and improving scalability.

Key goals included:

• Simplifying the network design and reducing reliance on VPN hardware

• Minimizing support and maintenance requirements for remote facilities

• Improving software and licensing management

• Creating a scalable infrastructure to support rapid growth and telecommuting

Solution/Approach:

To meet these challenges, Synergy implemented Microsoft Windows with Remote Desktop Services (RDS) running in a Hyper-V virtualized environment. This allowed Ivy Rehab to shift from managing dozens of local systems to a centralized, secure RDS environment.

By removing VPN firewalls at each site, RDS traffic now securely flows over the public internet using low-cost SSL certificates via RDS Gateway services—dramatically reducing deployment costs and complexity. Workstations at remote locations were replaced with low-cost terminals that simply connect to the centralized RDS environment, where all applications and user data are managed.

Using Hyper-V’s snapshot and rollback features, system upgrades can now be tested and quickly reverted if needed—adding a layer of agility and resilience.

Key solution components included:

• Implementation of Remote Desktop Services on Hyper-V

• Removal of costly and complex VPN firewalls across facilities

• Deployment of RDS Gateway with SSL encryption for secure access

• Centralized management of software, licensing, and backup procedures

“Our work with Ivy Rehab allowed us to demonstrate the power of seamless system integration in streamlining operations. We’re proud to have played a part in enhancing their patient experience and operational efficiency through tailored IT solutions.”

— Jason Blair, Lead Consultant, Synergy

The Results:

The transition to RDS and Hyper-V has significantly reduced Ivy Rehab’s infrastructure costs while increasing IT agility and scalability. Centralized software management now allows for quicker deployments, easier upgrades, and more effective license tracking.

Key results include:

• A dramatic reduction in operating costs by eliminating unnecessary hardware

• Simplified IT support, with remote clinics using low-maintenance dumb terminals

• A scalable infrastructure capable of supporting new locations with minimal setup time

• Enhanced flexibility for remote access and telecommuting without additional VPN overhead

With Synergy’s support, Ivy Rehab now operates a leaner, smarter IT environment—freeing its internal teams to focus more on delivering exceptional patient care.

INDUSTRY	GEOGRAPHY	CONSULTING	software
Physcial Therapy	USA	Project Services Sharepoint & Microsoft 365 Consulting	Windows Server Hyper-V

Ready to Simplify and Scale Your IT Environment?

At Synergy, we help healthcare and service organizations like Ivy Rehab modernize their infrastructure with powerful, cost-effective virtualization strategies. Whether you're expanding your footprint or seeking operational efficiency, we’ll help you design a system that grows with you.

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