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Arcadia Retirement Residence

Improved patient care through effective collaboration


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Arcadia Retirement Residence

Improved patient care through effective collaboration


Industry

Financial-Services.png

Eldercare

Geography

USA

Consulting

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SharePoint Consulting

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Training Services

technologies

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SharePoint

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Windows Server Hyper-V

Challenges/
Goals

  • Finding a solution that provided a user-friendly, centralized location to help employees facilitate and manage their strategic initiatives

  • Implementing a company intranet that was natively responsive to Microsoft Office 365

  • Providing employees a digital workplace that could be accessed anywhere, anytime via desktop or mobile devices

  • Improving employee experience with multi-way, peer-to-peer communication and a uniquely designed profile

Solution/
Approach

  • Low code/no code intranet design and implementation plan

  • Aesthetic, branded digital workplace where employees would remain motivated and engaged

  • Site template updates managed through Powell Manager
     

To aid in the search for a new intranet tool, HJ Sims sought out the expertise of Synergy, an elite software consultant and implementation partner with a specialization in digital transformation. Having extensive experience with intranet projects and after working closely with HJ Sims to understand their project requirements and needs, Synergy recommended Powell Software’s intranet tool – Powell 365.

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Arcadia needed a robust, future-ready IT environment, and we were thrilled to create one that fostered innovation and growth. Helping their team leverage technology more effectively remains one of our proudest achievements."

Results

With the SharePoint portal in place, ACS staff now work in a collaborative environment which means less time is spent duplicating information. Additionally, they can more easily find the information that matters to them. These improvements have resulted in significant time savings on a day-to-day basis.

Residents now have easy access to current information regarding social events and other items of interest happening at the Residence. They also have a means to locate fellow-residents through a simple search interface that allows them to search on a variety of familiar parameters such as name, facility or apartment number.

Results

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Improved collaboration among staff

Ability to locate and view information in meaningful ways

Improved quality of life for residents who are better informed

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Overview

Arcadia has been Hawaii’s premier retirement residence and one of the finest in the nation since 1967. Residents enjoy panoramic mountain, ocean and Diamond Head views, plus unparalleled access to all of Honolulu's social, cultural, educational and entertainment facilities. Arcadia offers a gracious, compassionate and dynamic environment, with a continuum of assured lifetime care with a staff that works diligently to satisfy the physical, social and spiritual needs of every resident.

Challenges/Goals

  • 7 geographic locations
     

  • Need to organize information per locations and functional area
     

  • Need to surface resident data securely

Solution/Approach

  • Complete discovery to understand unique requirements
     

  • Develop dynamic Employee Portal taxonomy to manage information
     

  • Use BCS to surface only non-sensitive resident profile information

Summary Data

As one of America's pioneering financial services firms, HJ Sims is committed to helping individuals and organizations meet the financial challenges of today and tomorrow.

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