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synergy blog


Enhancing Revelation helpdesk with Secure, Purpose-Built AI Capabilities
Synergy partnered with Revelation helpdesk to design and implement secure, purpose-built AI features that enhance productivity without compromising compliance. Running entirely within each customer’s Microsoft 365 environment, AI Assist and AI Edit deliver time savings, streamline workflows, and maintain full data control. The extensible design ensures the platform is ready for future AI innovations driven by real customer needs.
Synergy Team
Aug 13, 20253 min read


Copper River Shared Services - Webcon
Copper River Shared Services replaced Nintex with WEBCON BPS to improve efficiency and flexibility in managing workflows across its diverse portfolio of companies. WEBCON's low-code platform allowed for smoother development and deployment, addressing the complex needs of Copper River’s multiple entities. The transition streamlined operations, reduced costs, and enabled faster, more agile application development.
Synergy Team
Jun 10, 20252 min read


costar - digital transformation
CoStar Group is a leading global provider in the commercial and residential real estate industry, specializing in information, analytics, and online marketplaces. Operating worldwide, CoStar Group partnered with Synergy to enhance their digital platforms using technologies such as SharePoint Online and LiveTiles. Renowned for its comprehensive data and innovative solutions, CoStar Group empowers businesses and individuals to make informed real estate decisions.
Synergy Team
Aug 20, 20243 min read


city of weston - intranet implementation
The City of Weston, recognized by Money Magazine, Family Circle, and USA Today as one of the best cities to live in the U.S., prides itself on delivering an excellent quality of life to its residents. As the city continues to grow, ensuring efficient internal communication and streamlined digital tools is essential to maintaining its high standard of services.
Synergy Team
May 9, 20243 min read


Making Sense of AI Uncertainty in Business
AI uncertainty is rising. A clear implementation strategy helps businesses move forward with confidence and purpose.
Synergy Team
3 days ago6 min read


IT Security Concerns: What Businesses are Actually Facing
Explore IT security concerns like ransomware and data breaches, plus tips on policies and solutions to protect your business.
Synergy Team
Mar 245 min read


AI vs Automation: When to Use Each in Your Business
Learn when to use AI vs automation to improve workflows, decision-making, and overall business efficiency.
Synergy Team
Mar 195 min read


Process Automation Best Practices in 2026
Businesses need strategies to help them work more efficiently & remain flexible. One of the best ways to achieve this? Process automation. Read more to learn what's relevant in 2026.
Synergy Team
Mar 36 min read
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