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Case Studies


Enhancing Revelation helpdesk with Secure, Purpose-Built AI Capabilities
Synergy partnered with Revelation helpdesk to design and implement secure, purpose-built AI features that enhance productivity without compromising compliance. Running entirely within each customer’s Microsoft 365 environment, AI Assist and AI Edit deliver time savings, streamline workflows, and maintain full data control. The extensible design ensures the platform is ready for future AI innovations driven by real customer needs.
Synergy Team
3 min read


Copper River Shared Services - Webcon
Copper River Shared Services replaced Nintex with WEBCON BPS to improve efficiency and flexibility in managing workflows across its diverse portfolio of companies. WEBCON's low-code platform allowed for smoother development and deployment, addressing the complex needs of Copper River’s multiple entities. The transition streamlined operations, reduced costs, and enabled faster, more agile application development.
Synergy Team
2 min read


costar - digital transformation
CoStar Group is a leading global provider in the commercial and residential real estate industry, specializing in information, analytics, and online marketplaces. Operating worldwide, CoStar Group partnered with Synergy to enhance their digital platforms using technologies such as SharePoint Online and LiveTiles. Renowned for its comprehensive data and innovative solutions, CoStar Group empowers businesses and individuals to make informed real estate decisions.
Synergy Team
3 min read


city of weston - intranet implementation
The City of Weston, recognized by Money Magazine, Family Circle, and USA Today as one of the best cities to live in the U.S., prides itself on delivering an excellent quality of life to its residents. As the city continues to grow, ensuring efficient internal communication and streamlined digital tools is essential to maintaining its high standard of services.
Synergy Team
3 min read


rsl lifecare - intranet implementation
RSL LifeCare partnered with Synergy to modernize their intranet, enhancing accessibility, engagement, and streamlining operations for their extensive workforce. As a charitable organization committed to providing care to over 13,700 residents across retirement villages and aged care homes in Australia, RSL LifeCare sought a robust and user-friendly intranet solution to support their century-long legacy of excellence.
Synergy Team
3 min read


ivy rehab physical therapy - virtualization
Ivy Rehab is committed to providing each and every patient with a timely, effective rehabilitation program utilizing our treatment methods and state of the art equipment. Our experienced therapists come from diverse clinical backgrounds and possess the understanding and enthusiasm to support you safely through your recovery.
Our focus is the planning and administration of physical therapy treatment to restore function, relieve pain, and prevent disability following disease, i
Synergy Team
3 min read


duane morris - intranet implementation
To modernize their decade-old intranet, Duane Morris partnered with SYNERGY to implement a solution that aligned with their growing Microsoft 365 environment. The result was a streamlined, scalable platform that improved communication and helped build a more connected, adaptable internal community.
Synergy Team
2 min read


Shategate - workflow migration
When a UK-based advanced technology manufacturer needed to migrate from SharePoint 2007 to 2013, the challenge was daunting: 1,400 complex Nintex workflows, millions of rows of workflow data, and mission-critical systems that couldn’t afford downtime. Traditional migration tools would have required rewriting workflows manually, at enormous cost and time.
To overcome these obstacles, Synergy partnered with Sharegate—a powerful migration tool with built-in support for Nintex.
Synergy Team
2 min read


macquarie university - intranet implementation
Synergy was chosen as Macquarie University’s training partner for the migration to Microsoft 365, in late July 2015. Macquarie needed a training partner with Microsoft product knowledge and training certifications, as well as a working knowledge of Microsoft 365 in Education. Synergy’s team of MS certified consultants and trainers developed custom training material that directly addressed Macquarie staff needs; from Academic to Administrative staff.
Synergy Team
3 min read
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