Barclays PLC
Global Training. Local Trainers.
Barclays PLC
Global Training. Local Trainers.
Industry
Financial Services
Geography
Global
Consulting
Training Services
Nintex Workflow Process Automation
technologies
SharePoint
Nintex
Challenges/
Goals
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Finding a solution that provided a user-friendly, centralized location to help employees facilitate and manage their strategic initiatives
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Implementing a company intranet that was natively responsive to Microsoft Office 365
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Providing employees a digital workplace that could be accessed anywhere, anytime via desktop or mobile devices
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Improving employee experience with multi-way, peer-to-peer communication and a uniquely designed profile
Solution/
Approach
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Low code/no code intranet design and implementation plan
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Aesthetic, branded digital workplace where employees would remain motivated and engaged
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Site template updates managed through Powell Manager
To aid in the search for a new intranet tool, HJ Sims sought out the expertise of Synergy, an elite software consultant and implementation partner with a specialization in digital transformation. Having extensive experience with intranet projects and after working closely with HJ Sims to understand their project requirements and needs, Synergy recommended Powell Software’s intranet tool – Powell 365.
Barclays required a solution that aligned with their global IT strategy, and we delivered with precision. Our collaboration resulted in a platform that continues to drive efficiency and support their long-term goals.” Milan Gross, Customer Lead.
Results
Synergy provides ongoing monthly training across the regional hubs delivering training, providing post-classroom support. We make ongoing changes to our courseware to adopt and implement customer relevant knowledge.
Trainee satisfaction with our trainers have resulted in an increase in course attendance through internal referrals, and in many cases, a rework of many of the sites and site collections in use to leverage the skills and knowledge gained during the classes.
Adoption of business process automation through workflow has improved, with more Site Administrators understanding the powerful capabilities of workflow. Sites that were previously difficult to support and use are now more self-sufficient.
Results
Improved collaboration among staff
Ability to locate and view information in meaningful ways
Improved quality of life for residents who are better informed
Overview
Barclays PLC (LSE: BARC, NYSE: BCS) is a global banking and financial services company headquartered in London. As of 2010 it was the world's 10th-largest banking and financial services group. Barclays PLC has operations in over 50 countries and territories across Africa, Asia, Europe, North America and South America and around 48 million customers. As of June 2011 it had total assets of €1.94 trillion, the third-largest of any bank worldwide (after BNP Paribas and HSBC).
Challenges/Goals
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7 geographic locations
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Need to organize information per locations and functional area
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Need to surface resident data securely
Solution/Approach
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Complete discovery to understand unique requirements
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Develop dynamic Employee Portal taxonomy to manage information
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Use BCS to surface only non-sensitive resident profile information
Summary Data
As one of America's pioneering financial services firms, HJ Sims is committed to helping individuals and organizations meet the financial challenges of today and tomorrow.
