case study
Costar
CoStar works with Synergy to transform their digital workplace
Industry
Real Estate
Geography
Global
Consulting
Sharepoint Consulting
Custom Intranet Development
technologies
Powell
Microsoft 365
Challenges/
Goals
CoStar Group faced significant challenges with their existing intranet platform, LiveTiles, which struggled to keep up with Microsoft updates, resulting in internal errors and a perception of unreliability. The primary goals were to align the intranet's design with the new public website, support modern SharePoint templates, enhance platform reliability, and empower users to manage content independently.
Solution/
Approach
Synergy partnered closely with CoStar’s team to develop four tailored SharePoint Online templates that served as landing sites for key organizational hubs. This customization ensured that the new intranet reflected CoStar’s refreshed brand identity accurately. Additionally, Synergy implemented tools and provided training that enabled end users to create and modify content effortlessly, supporting multiple brand identities across different entities within CoStar. This strategic approach not only resolved the existing technical issues but also fostered greater autonomy and flexibility for CoStar’s employees.
"This project challenged us to deliver a scalable, precise solution tailored to CoStar's real estate data needs—showcasing Synergy’s commitment to creating impactful, industry-focused results."
-Andy Lock (Synergy Implementation Team)
Results
The partnership with Synergy resulted in a fully aligned intranet that mirrors CoStar’s external website, enhancing brand consistency across platforms. By transitioning away from LiveTiles, CoStar achieved greater platform reliability and stability. Additionally, the empowerment of end users to manage and create content has reduced IT dependencies, fostering a more dynamic and self-sufficient digital workspace.
Results
Seamless Brand Alignment
Improved Reliability
User Empowerment
Overview
In collaboration with CoStar Group, Synergy undertook a comprehensive overhaul of their intranet platform to align with the newly launched public-facing website. This involved designing and implementing four bespoke SharePoint Online templates that mirrored the updated branding and design elements. Synergy’s meticulous approach ensured that the intranet not only matched the external website aesthetically but also functioned seamlessly without the previous synchronization issues encountered with LiveTiles.
Challenges/Goals
Brand Alignment: Align the new public-facing website with the intranet's design, including colors, themes, and layouts.
Platform Reliability: Overcome synchronization issues between LiveTiles and Microsoft updates, which caused internal errors.
Modernization: Support SharePoint Modern templates with strategic planning for SharePoint Online.
User Empowerment: Enable end users to create and modify content independently, reducing IT dependency.
Solution/Approach
Customized Templates: Developed four distinct SharePoint Online templates tailored to CoStar’s specific needs.
Design Synchronization: Ensured themes, layouts, and visual elements matched CoStar's updated brand identity.
Collaborative Development: Worked closely with CoStar’s project team to facilitate a smooth transition from LiveTiles.
Empowerment Tools: Provided tools and training for end users to manage and create content, supporting multiple brand identities.
Summary Data
CoStar Group is a leading global provider in the commercial and residential real estate industry, specializing in information, analytics, and online marketplaces. Operating worldwide, CoStar Group partnered with Synergy to enhance their digital platforms using technologies such as SharePoint Online and LiveTiles. Renowned for its comprehensive data and innovative solutions, CoStar Group empowers businesses and individuals to make informed real estate decisions.