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Home Services Team Insight Company Contact Support & ProjECT Services Managed Services See More An aging infrastructure can impact a business in several ways, from unexpected system failures resulting in downtime, to an inability to leverage modern technology and collaboration solutions. Synergy will work with you to maximize your investments. Our solutions include upgrading networking and backup equipment, perimeter defenses, server upgrades and cloud adoption, and more. When the timing is ideal, we can evaluate your business requirements to determine if migration to the cloud is the right move for your business. And if you are in the cloud, we will help optimize your current cloud structure, so that your business can realize the various benefits that the cloud provides. Infrastructure Management Security awareness training The most important asset in your business is also the weak link in your business's network security, because they are frequently exposed to increasingly sophisticated attacks with fraudulent emails, texts, and voicemails masked as legitimate work products. Combined with the burden of maintaining growing and rapidly evolving compliance requirements across multiple industries and insurance carriers, it quickly becomes clear that it's time for a pro-active approach to your Security Awareness training needs. Synergy has services that can help, giving you measurable improvements and action plans to assist your users with becoming part of the solution instead of part of the problem. See More Business Continuity When the unthinkable happens, is your business prepared? Having a plan in place for when disaster strikes can make the difference between another successful year and significant business impact or worse. Synergy can help guide you to the right technology to provide you peace of mind within your budget. See More Service Desk Synergy has a dedicated service desk to assist when things go awry or to help with new setups or technology. Our service desk is available 24/7/365 and tickets can be logged in numerous ways making getting support a breeze. We are not a traditional help desk or a generic call center. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk. See More Project Services Infrastructure Upgrades An aging infrastructure can impact a business in a number of ways from unexpected system failures and resulting in downtime to an inability to leverage modern technology and collaboration solutions. Synergy will work with you to maximize your investments. Solutions include upgrading networking and backup equipment, perimeter defenses, server upgrades, and more. See More Cloud Adoption Migrating elements of your infrastructure and business technology to the cloud can be cost effective and reduce the risks and associated overhead of aging office-based systems. Synergy will work with you to leverage your cloud investments and to better understand and utilize the tools available to you. See More Cybersecurity Remediation At Synergy, we combine our deep industry knowledge with our end-to-end solutions for traditional and next generation technologies to assist you and your organization to be prepared with a plan and provide the proper support to help you recover. See More

Home Services Team Insight Company Contact Partner of the year 2024 Powell Software Press release Powell Software is proud to announce that digital strategy and transformation services consultant, Synergy, has been named the 2024 Partner of the Year! As an international software vendor entering the North American market in late 2016, Powell Software realized that partnering with experts in digital strategy and implementation would be essential to delivering modern, user-friendly, digital workplace solutions across Office 365, Microsoft Teams and SharePoint. With that goal in mind, Synergy was an immediate fit as a partner who offers diverse business technology services that have been helping businesses large and small to meet their technology needs since 1995. After building a great partnership together and successfully completing numerous customer projects, Powell Software has recognized Synergy as the North American Partner of the Year. As Jason Blair, senior architect at Synergy, noted: “Powell 365 has revolutionized our ability to deliver a culturally branded portal that is mobile friendly and modern. Synergy has always had a strong focus on delivering an excellent user experience and intuitive portals to our customers. Powell truly understands that mission and enhances it by enabling Synergy and our customers to quickly and easily deploy new features and address changing business needs in a dynamic business environment, ensuring that your corporate portal remains fresh and relevant in lockstep with your company goals. And by simplifying delivery, as consultants, we can focus on works that bring more value to our customers like information architecture, automation, integration, best practices, governance, training, and adoption.” Powell Software’s North American Lead, Antoine Faisandier, commented, “Synergy has been a fantastic partner and we are very grateful for their support in implementing our solutions and driving digital workplace transformation. Powell Software is looking forward to completing many more successful projects with Synergy delivering compelling value to our common customers”. As more companies look to integrate or update their digital workplaces, Powell Software and Synergy will be ready and available to enrich the user experience and adoption of Office 365, Microsoft Teams, and SharePoint through modern interfaces and optimized governance. About Powell Software Powell Software is an international Software Vendor, that drives digital transformation by offering customizable and evergreen workplace solutions, built on top of Office 365 and SharePoint. The Microsoft Gold Partner was founded in 2015 and has offices in Europe, North-America, the Middle East, Africa, and Asia. We help customers all over the world drive their digital transformation by offering revolutionary digital workplace collaboration and implementation products. For more information, visit: https://powell-software.com/en/ Awards See Recent Case Study Back to Insights

Home Services Team Insight Company Contact SharePoint Consulting Modernizing your business processes is not just a one and done deal, but instead is an ongoing process. Synergy’s Digital Transformation Experts utilize an array of technologies including (but not limited to) Office 365 or SharePoint to help you improve efficiencies relating to your business model. Whether you need training on tools in the Microsoft, Google, and Amazon technology stack or you’re looking for SharePoint, process automation consulting on collaboration best practices, or want to refresh or build your current intranet to reflect your brand, Synergy is the business that can take your ideas and make them a business reality. Implementing SharePoint solutions across companies of all types, sizes, and industries is Synergy’s passion. By utilizing our incredible team, we can help you initiate, plan, execute, and close your project successfully, on time, and within your budget. Not your average "Consultants" We believe that our clients deserve solutions that will enable you to achieve your goals, which is why we don’t like to label ourselves as “Consultants”, but rather Experienced Advisors. Our team believes in a collaborative approach, which means we will work with you to visualize your business’s best self. Together, from discovery to findings to implementation, we can bring 25 years of experience and proven methodologies across a variety of industries to work for you. More rewarding outcomes happen through CollaboratioN Better Intellectual Capital use Innovation and idea generation Breakdown of information silos across the organization Knowledge sharing and capture Increased transparency of information Increased productivity Enhanced ability to locate subject matter experts Reduction in the use of email for Corporate Communications Improved job satisfaction and company loyalty What differentiates Synergy from other SharePoint consulting firms? There are two principal benefits to working with Synergy. First, all of our projects focus on delivering a better user experience through the use of branding and thoughtful design. Second, Synergy does not target a specific vertical, and having worked in the SharePoint space since the earliest versions of SharePoint, we have been fortunate enough to work with businesses across different industries. This broad range of experience gives us unique insights into solving problems with meaningful solutions. Does Synergy specialize in a specific industry or vertical? No. And this is a good thing! We have been fortunate enough to work with Financial Services, Manufacturing, Education, Marketing, Telecommunications, Energy, Construction and Project Management, Public Sector, non-profit, Consumer goods, and Retail to name a few. The diversity of our customer base has forged a team with a wide range of experience to draw from, enabling us to deliver unique and impactful solutions to all of our customers. Do you outsource work? No. All work is performed by Synergy employees. We have SharePoint centers of excellence in our headquarters in Westport, Connecticut and in Singapore and Australia. Your site lists a lot of partnerships. When are they involved in my project? Synergy is proud to be a top tier partner with key vendors like Powell Software, Nintex, and more. However, we feel strongly that every SharePoint project is unique to your business and your needs. We have cultivated our partnerships over the years to enable Synergy to deliver a wide range of services, leveraging our partners only when there is a defined business need or a benefit – either technical or financial – for our customers. We are never out to ‘hard sell’ a vendor or software platform. We are concerned about support. Can you help? Absolutely. While we strongly believe you should manage your own SharePoint solution and offer training and enablement services as part of our engagements, we are not just a project company. We can offer support on an as-needed basis, or as a managed service. We’ll be there as much as you need to ensure your success. Our Clients Include

Home Services Team Insight Company Contact Hawaiian State Public Library System (HSPLS) Summary Data HSPLS provides library services across 7 islands in the State of Hawaii. Industry State Sector/Public Services Geography USA Consulting Training Services Nintex Workflow & Process Automation technologies SharePoint Windows Server Hyper-V Challenges/Goals Automate manuals steps and eliminate redundant steps in the system Eliminate reliance on paper Provide a one-stop-service Solution/Approach Determine the platform (SharePoint) Meet with stakeholders to understand both the process and the culture Define the functional specifications Build the solution to include a SharePoint site, lists, libraries and workflows. Overview The Hawaii State Public Library System (HSPL) has more than 50 branches located across seven (7) islands. Their mission is to provide Hawaii’s residents, in all walks of life, and at each stage in their lives, with access to education, information, programs and services, and to teach and nurture the love of reading and the habit of life-long learning. Challenges/ Goals HSPLS had an archaic system for managing supply orders across their more than 50 State Branches. The existing solution involved a variety of manual and repetitive tasks, combining manual delivery of Excel forms, multiple emails among participants, version skew among documents and the need to print and markup the spreadsheets repeatedly. The system was time-intensive, difficult to manage and used a lot of paper. It was the goal of this project to automate, streamline, and optimize the system in order to provide a “one-stop-service” location for Ordering staff members, as well as other staff members that are the recipients or the suppliers of information. Solution/ Approach Understanding the power of the SharePoint platform and because HSPLS was already an active user of SharePoint, Synergy recommended leveraging their existing Web infrastructure in order to architect the solution. With that decision made, Synergy embarked on a series of requirements gathering sessions which gave us not only an understanding for the existing processes, but a look into the culture of the organization and sense of the required improvements. The Synergy team then worked closely with the HSPLS team to define a functional specification that defined the workflow process, the lists and libraries that would be built, the required metadata columns and the views that would be required. Once the specifications were signed off, Synergy proceeded to build out the solution by creating the Ordering site, required lists and libraries and developing the various workflows that were required. The solution addressed both technical and cultural challenges by keeping list views for data entry primarily in datasheet views in order to provide a familiar interface for staff who were accustomed to doing tasks Excel spreadsheets. Results The result was a “one-stop-service” with a user-friendly, intuitive solution that automated manual steps and provided custom views based on user roles. Workflows aggregated information and provided validations on ordering lists that previously took many hours to complete with paper. All branches are now connected and have visibility across the State ordering system. Back to Case Studies

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Log a Ticket We are herE Monday - Friday 7am - 7pm EST Existing customers can log a ticket using one of the options below. If you need to log an emergency ticket out of hours , please phone the number below and follow the prompts. Support Login Email Support Phone +1.203.222.5240 In the United States:

Home Services Team Insight Company Contact Powell Partner of the year APAC 2020 About the award “2020 has been a challenging year for everyone across the globe, including within our own industry. However, during this time, we have seen a significant acceleration in digital transformation projects for organizations throughout the planet. The need for modern digital workplaces has never been so strategic, with every company now needing to refocus time and investments into “how to connect employees”. ​ This is our core mission at Powell Software, and we are very honored to partner with you every day to achieve this. ​ We have a tremendous opportunity with our entire ecosystem. 2021, is the time to take a step back as IT and Business decision-makers, to think, redesign and build solid digital workplaces. It’s an opportunity to better connect employees, bring structure, governance, and unified tools within this new employee hub, and to unify the three core pillars of the digital workplace. ​ After making these announcements at the Digital Workplace Convention, we took the opportunity to recognize the hard work and commitment of our partner network. Each year we recognize the contribution of our partners during our annual convention and we were delighted to bring this online in 2020. ​ Our winners have demonstrated a relentless commitment to Powell Software. Combining true technical expertise in deploying the Powell 365 platform, with a strong drive and ability in pitching the Powell Software’s unique value proposition to detect and close new projects. ​ We are pleased to announce that Synergy is our Powell Software 2020 Partner of the Year winner for Australia and NZ region! ​ Synergy has demonstrated a relentless and continuous commitment to Powell Software through out the years by combining a true technical expertise in deploying the Powell 365 platform along with a strong drive and ability in pitching the Powell Software’s unique value proposition to detect and close new projects. ​ This award is well deserved. Thank you so much for this commitment to our strategic partnership!” Awards See Recent Case Study Back to Insights

Website Design Synergy Modern About The Project Ziegler IP Law Group offers high-quality intellectual property services that are tailored to the specific needs of the client. Matters receive individual attention to ensure that client objectives are met in an efficient and effective matter. We provide expertise across all technical disciplines. Our staff has experience in chemistry, chemical engineering, electronics, telecommunications, computer implemented inventions, mechanical engineering, pharma and biotech. Familiarity with requirements in the US and abroad allows us to provide effective intellectual property protection strategies for inventions, designs and trademarks. See Live Site Back To Portfolio

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