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  • SYNERGY | Digital Strategy & Transformation Services | MSP

    ALWAYS THINKING. INNOVATING. IMPROVING. DIGITAL TRANSFORMATION SERVICES Digital Transformation is not just a one and done deal, but instead an ongoing process that your business needs to take to pave the way to modernization and efficiency. Synergy is an elite solutions partner made up of consultants, developers, and branding experts, and has been in the business of making businesses better for 25 years. Explore how we can be a guide and resource for your business, no matter what stage of Digital Transformation you’re in. Engage SUPPORT & PROJECT SERVICES Companies have depended on our integrated managed services to remove the distraction and stress of managing their systems. We offer an integrated, fixed-fee approach to our technical services offerings, working step-by-step with you to ensure your technology needs are met. Establish DIGITAL STRATEGY Managing an online presence for your business can be a daunting task, but it doesn’t have to be. Synergy’s Digital Marketing group can help you realize your business’s marketing and branding goals. We can help you exploreall aspects of Digital Strategy to help grow your online presence, creating new business opportunities, and expand your audience. Market "Synergy are my go-to IT guys. I’ve worked with them as CFO of four different companies over the past fifteen years. I know that when I’m new in a role & I need IT support, I can rely on them to make the same positive impression that I want to make myself". Mark Pritchard, United Safety & Survivability Corp SCROLL Down Arrow

  • SYNERGY | IT Managed Services | Infrastructure & Business Continuity

    Home Services Team Insight Company Contact Support & ProjECT Services Managed Services See More An aging infrastructure can impact a business in several ways, from unexpected system failures resulting in downtime, to an inability to leverage modern technology and collaboration solutions. Synergy will work with you to maximize your investments. Our solutions include upgrading networking and backup equipment, perimeter defenses, server upgrades and cloud adoption, and more. When the timing is ideal, we can evaluate your business requirements to determine if migration to the cloud is the right move for your business. And if you are in the cloud, we will help optimize your current cloud structure, so that your business can realize the various benefits that the cloud provides. Infrastructure Management Security awareness training The most important asset in your business is also the weak link in your business's network security, because they are frequently exposed to increasingly sophisticated attacks with fraudulent emails, texts, and voicemails masked as legitimate work products. Combined with the burden of maintaining growing and rapidly evolving compliance requirements across multiple industries and insurance carriers, it quickly becomes clear that it's time for a pro-active approach to your Security Awareness training needs. Synergy has services that can help, giving you measurable improvements and action plans to assist your users with becoming part of the solution instead of part of the problem. See More Business Continuity When the unthinkable happens, is your business prepared? Having a plan in place for when disaster strikes can make the difference between another successful year and significant business impact or worse. Synergy can help guide you to the right technology to provide you peace of mind within your budget. See More Service Desk Synergy has a dedicated service desk to assist when things go awry or to help with new setups or technology. Our service desk is available 24/7/365 and tickets can be logged in numerous ways making getting support a breeze. We are not a traditional help desk or a generic call center. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk. See More Project Services Infrastructure Upgrades An aging infrastructure can impact a business in a number of ways from unexpected system failures and resulting in downtime to an inability to leverage modern technology and collaboration solutions. Synergy will work with you to maximize your investments. Solutions include upgrading networking and backup equipment, perimeter defenses, server upgrades, and more. See More Cloud Adoption Migrating elements of your infrastructure and business technology to the cloud can be cost effective and reduce the risks and associated overhead of aging office-based systems. Synergy will work with you to leverage your cloud investments and to better understand and utilize the tools available to you. See More Cybersecurity Remediation At Synergy, we combine our deep industry knowledge with our end-to-end solutions for traditional and next generation technologies to assist you and your organization to be prepared with a plan and provide the proper support to help you recover. See More

  • SYNERGY | Ivy Rehab Case Study

    Home Services Team Insight Company Contact Ivy Rehab Physical Therapy Virtualization Using Hyper-V Summary Data Ivy Rehab is committed to providing each and every patient with a timely, effective rehabilitation program utilizing our treatment methods and state of the art equipment. Industry Physical Therapy, Rehabilitation Geography USA Consulting Support & Project Services Office 365 SharePoint Intranet Consulting technologies Windows Server Hyper-V Challenges/Goals Simplify the network design and support requirements while reducing operating costs. Solution/Approach Implemented Microsoft Windows and Remote Desktop Services (RDS) running under Microsoft Hyper-V Results Reduction in operating costs Simplified IT support Scalable solution Overview Ivy Rehab is committed to providing each and every patient with a timely, effective rehabilitation program utilizing our treatment methods and state of the art equipment. Our experienced therapists come from diverse clinical backgrounds and possess the understanding and enthusiasm to support you safely through your recovery. Our focus is the planning and administration of physical therapy treatment to restore function, relieve pain, and prevent disability following disease, injury or surgery. Challenges/ Goals Client running a traditional hub and spoke Wide Area Network dealing with the complexities of managing a large numbers of firewalls, tunnels as well as dispersed Workstation builds. IT overhead was becoming increasingly complex as more remote facilities came online. The cost of the facility deployments was expensive due to the requirement for VPN firewalls and workstations. Software and hardware asset management was also an increasing challenge Simplify network design Simplify Support requirements Simplify Support requirements Solution/ Approach The approach to address these issues was to implement Microsoft Windowsand Remote Desktop Services (RDS) running under Microsoft Hyper-V. This transition to RDS allowed for the workstation builds in the remote locations to be simplified down to a base operating system and a RDS connection, thus reducing the support costs for managing and maintaining these systems. Costly and complex VPN firewalls can be removed from all facilities allowing all RDS traffic to flow over the open Internet and connect to the RDS Services via the RDS Gateway services using low cost SSL certificates. With all the software running within the RDS server environment, it becomes easier to track and managing software and licensing requirements. Taking advantage of Hyper-V technology quick and easy restores of the RDS servers can be performed in the event of them becoming compromised. Implement Remote Desktop Services running in a Hyper-V environment Remove complex and costly VPN firewalls Provide RDS access using low cost SSL certificates by utilizing RDS Gateway services Results With the conversion to RDS, all software is now centrally managed within the RDS environment; licensing management has been significantly simplified. Software upgrades can now be easily deployed within the RDS server environment, and by utilizing Hyper-V snapshot technologies, tested and rolled back in the event of compatibilities issues. Workstations in the remote facilities are now reduced to dumb terminals and as new facilities come online or workstations reach end of life, they can now be replaced with low cost terminals. VPN Wide Area Network tunnels have been removed and replaced with low cost secure SSL RDS connections. This also allows for simplified telecommuting for employees. Reduce operating costs Simplified IT support Delivered a more scalable solution Back to Case Studies

  • SYNERGY | Contact Us For A Free Consultation

    Let's Talk We would love to talk to you about your service needs. Please fill out the form below and we will be in touch with you soon. If you need to Log a Ticket with the Support Desk please click here NAME EMAIL PHONE COMPANY Submit

  • SYNERGY | Our Approach

    Home Services Team Insight Company Contact Our approach ​ At Synergy, we believe in transparency in pricing, which is why we operate on a fixed-fee pricing approach. By doing this, we eliminate the concern about hidden fees and unknown outcomes, so that we can focus on what is important; completing your project on time and within your allocated budget. This way you know what you’re going to spend before you spend it. Pretty simple really. We clearly define the scope of our work with you during discovery/planning meetings to eliminate any uncertainty. Our fixed-fee methodology carries into our contracted/retainer agreements also; helping you to budget your spend and balance your budget. When the scope of work seems unclear, we will enter into a ‘block’ arrangement where we will agree to a pre-purchased block of time. We will regularly report on time used and clearly communicate with you, so that there are never any surprises. ​ We know that our success depends on your success, and we attribute part of that success to our transparent approach in pricing, which has resulted in a multitude of healthy customer relationships since our founding in 1995. See The Team View Our Work

  • SYNERGY | Digital Transformation

    Home Services Team Insight Company Contact DIGITAL TRANSFORMATION SERVICES Digital Transformation is not just a one and done deal, but instead an ongoing process that your business needs to take to pave the way to modernization and efficiency. It is the process of utilizing an array of technologies including (but not limited to) Office 365 or SharePoint to help you improve efficiencies relating to your business model. Whether you need training on tools in the Microsoft, Google, and Amazon technology stack or you’re looking for SharePoint, process automation consulting on collaboration best practices, or want to refresh or build your current intranet to reflect your brand, Synergy is the business that can take your ideas and make them a business reality. Professional Services Whether you are just starting your Digital Transformation journey, or you need assistance on different aspects of your current initiatives, Synergy’s Solutions Consulting team will work with your team, managers, and key stakeholders to understand your business’s goals and challenges. SharePoint Consulting See More A unified look-and-feel of your company’s brand within the tools it utilizes can be essential when it comes to promoting trust and unity amongst team members. Explore how Synergy will work with you to create a customized look-and-feel to the tools you utilize every day. Branding & Design See More Changes, such as Digital Transformation, can be pivotal to success for your business. But without all of your employees up to speed with the newest tools, business processes, and technology, that success may be hard to achieve. That’s why, at Synergy, we believe success goes hand-in-hand with proper training. We offer employee and user training for SharePoint and Office 365 solutions, so your employee’s skillset is enhanced along with the technology you are implementing. Training See More Process Automation Business Process Management Business Process Management or BPM empowers organizations to discover, identify, and document the processes that are used every day, but which may not be followed consistently or completely. Mapping the roles staff need to fulfill, the steps required to complete tasks, and the risks and costs associated with these tasks gives a clear picture of what a company does and is essential to risk and compliance management. See More Process Automation In the technology driven world of today, manual processes can be time consuming, riddled with human error and even inefficient. Streamlining your processes is not just about saving time, it’s about using resources effectively. The old adage is true – work smarter, not harder. See More Nintex As a Nintex Premier Partner, Synergy uses time proven methodologies and a deep knowledge of Nintex technologies to deliver workflow solutions that help you capitalize on your organization’s time and ROI. Learn more about how our Solutions Consultants can work with you, whether you’re developing your first Nintex solution or working on a complex workflow. See More Webcon Synergy’s Partnership with Webcon gives our experienced design and development team a powerful platform to deliver elegant and flexible process automation solutions. Webcon understands the needs of their customers which has resulted in Instant Change technology, citizen assisted development tools, and a truly innovative approach to delivering what customers want from their automation platform – flexibility and power, without worrying about where your data lives or about the long term impacts of upgrades or migrations, which are seamless with Webcon technologies. See More Sharepoint Custom Apps & Development Having an internal resource for communication is a great way to solve problems, confer about different topics, promote collaboration and teamwork. Synergy offers consulting and implementation of Enterprise Social Networks within your organization by using various tools in the Microsoft stack, as well as other popular social platforms for business. See More

  • SYNERGY | Digital Strategy Design Associate

    Home Services Team Insight Company Contact Careers Digital Strategy Design Associate Location: United States - Westport, CT | Full-Time | Office Based: With Covid-19 Socially Distanced Protocols in place Job Type: Full-time Work Remotely: Initially Yes / with anticipation that it will be made full time/in office at our Westport location come summer/fall 2021. (Covid Dependent) Salary: $48,000.00 - $58,000.00 DOE Job Description: Synergy is seeking a highly motivated, personable Digital Strategy & Design Associate to join our Digital Transformation team. ​ The role includes: designing, analyzing and optimizing multiple digital campaigns (across Google, Instagram/Facebook, Twitter, & LinkedIn) working on various web projects, (intranet and public facing); and helping customers with process automation ​ You consider yourself a rare breed, passionate about User Experience, design, digital marketing and the ability to blend the three into your work. ​ You will be interacting with managers and directors, as well as our design team, on a daily basis so you must be comfortable with communicating in a corporate environment. You greet every project with enthusiasm. This position is perfect for you if you have been immersed in web technologies and digital design, with real world digital marketing experience. ​ Please note: The position may be initially remote, with anticipation that it will be made full time/in office at our Westport location come summer/fall 2021. (Covid Dependent) ​ Roles & Responsibilities: Manage multiple SEM, social media and display advertising campaigns Maintain, measure and report performance of all campaigns Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Front-End develop, often using tools including Wix, Kentico, Powell Manager, Nintex and Webcon ​ Qualifications: Bachelor’s degree or equivalent in related field and 1-3 years relevant work experience, with ability to be both creative and analytical Solid experience managing and optimizing SEM campaigns with experience identifying target audiences and devising digital campaigns that engage, inform and motivate Knowledge and proficiency of UX/UI design Skilled in Photoshop, Illustrator, InDesign, modern web standards and trends, as it pertains to branding for web layout Proven knowledge of Google Analytics and other web trends analysis tools, with experience setting up and optimizing Google AdWords campaigns A clear and detail-oriented communicator; strong writing skills with the ability to get information across clearly and in a concise manner Ability to manage multiple competing priorities and timelines Self-motivated with ability to work as part of a team Knowledge or experience with CMS platforms Experience with process automation tools (Nintex/Webcon) a plus ​ Company overview: Entering our 25th year in business, Synergy has been a leading consulting firm specializing in Microsoft technologies. We have three core disciplines: Technology Solutions, Business Consulting and Digital Strategy. ​ What is it like working for Synergy? We are a dynamic and rewarding company to work for, offering excellent benefits and a friendly, supportive work environment. We provide the appropriate training according to your previous experience and work with you to achieve your personal goals as well as those of our customers. After a brief probationary period you will enjoy Medical and Dental benefits, paid vacation, contribution into a Simple IRA (once qualified) and competitive compensation. ​ Inter ested? Submit your resume and a cover letter explaining why you believe you can contribute to our continued success, detailing your strengths, values and real-world experiences in the field. ​ We also encourage you to visit www.synergyonline.com to find out more about the company. Direct Applicants only. *Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.* Send Us Your Resume Back To Careers

  • SYNERGY | Careers | Join The Team

    Home Services Team Insight Company Contact Careers *Recruiters, please Do NOT contact us with unsolicited services or offers.* Join the team At Synergy, we are a team. We work hard to make our clients happy because when the client is happy, projects keep rolling in. If you want to learn and keep up with the latest technology and contribute to the success of Synergy, we would love to hear from you.​ Our current openings are listed below by location. Please respond per the instructions within each opportunity. ​ Currently we have open positions in the following locations: Job Title: Senior Solutions Specialist Location: Westport, CT | Full-Time Salary: $75,000 - $85,000 per year DOE ​ Job Description: Synergy is seeking a successful candidate who is a customer facing, Senior IT Engineer / Solutions Specialist. The ideal candidate should be highly energetic, a proactive self-starter, have a thirst for knowledge, a love of technology, be a team player and.... Learn More

  • SYNERGY | Google Partner

    Home Services Team Insight Company Contact Google Mission Statement The Google Partner badge shows that specific Partners have passed Google Ads product certification exams and are up to date with the latest product knowledge. In other words, they earned it. ​ View our partnership: https://www.google.com/partners/agency?id=4720043439; About Google Partnerships Google Partners can specialize in one or more of the following Google Ads product areas: Search Advertising: These Google Partners can help you create and optimize ads that show up on Google Search. They can also advise on keyword strategy and budget planning. Video Advertising: Need assistance with implementing and optimizing your video ad campaigns on YouTube? These Partners can help. Display Advertising: These Partners can help you create compelling visual ads that reach potential customers on over two million websites and 650,000 apps. Shopping Advertising*: Certified Partners will help you place your products on Google Search, set up your inventory on Merchant Center, and create Google Shopping campaigns. * The shopping advertising certification is not available in some languages. Please check the availability on our Help Center. Back to Partners

  • SYNERGY | Our Partners

    Home Services Team Insight Company Contact Our Partners ​