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in the business of making your business better. DIGITAL TRANSFORMATION SERVICES Digital Transformation is not just a one and done deal, but instead an ongoing process that your business needs to take to pave the way to modernization and efficiency. Synergy is an elite solutions partner made up of consultants, developers, and branding experts, and has been in the business of making businesses better for 25 years. Explore how we can be a guide and resource for your business, no matter what stage of Digital Transformation you’re in. More Info SUPPORT & PROJECT SERVICES Companies have depended on our integrated managed services to remove the distraction and stress of managing their systems. We offer an integrated, fixed-fee approach to our technical services offerings, working step-by-step with you to ensure your technology needs are met. More Info DIGITAL STRATEGY Managing an online presence for your business can be a daunting task, but it doesn’t have to be. Synergy’s Digital Marketing group can help you realize your business’s marketing and branding goals. We can help you exploreall aspects of Digital Strategy to help grow your online presence, creating new business opportunities, and expand your audience. More Info "Synergy are my go-to IT guys. I’ve worked with them as CFO of four different companies over the past fifteen years. I know that when I’m new in a role & I need IT support, I can rely on them to make the same positive impression that I want to make myself". Mark Pritchard, United Safety & Survivability Corp SCROLL

Workflow Spec Examples Synergy has extensive workflow design consulting experience. We can assist you through the process of developing your custom workflows from inception through go live and beyond. We will work with you to help you understand your business process requirements, bringing our experience to bear to achieve the best workflow possible. Our consultants will help you define the business need, identify requirements you may not have thought of, and discuss the tools available to get the job done right. We know the right questions to ask, and will work closely with business owners to develop and refine the process. We will guide you through the pitfalls of implementation and assist you with testing your workflows pre-launch. A major part of any workflow automation process is the creation of a document that explains the workflow in detail. We call this the functional specification. It is this document that will lay out the purpose of the workflow – why it exists, a flow of the workflow process itself and approval by the business owner. The functional specification should be a “living document” and will adapt and change over time as the workflow is modified and changed. Once an approved functional specification is in place the workflow can be implemented within SharePoint. Below are some examples of Workflow specs for review Time Off Requests Travel Authorization Requests Doc Change Request & Workflow

Steven Unsworth Principal As SYNERGY’s Chief Technology Officer, Steve combines almost 30 years of technical and engineering experience to provide mentorship and guidance both to our team internally and to our Customers. Steve ensures that you get the most out of your technology investments. His results-driven approach to project planning and network management help businesses grow and thrive with the technology at their disposal. Originally from Manchester, England, Steve was formerly a senior technical analyst for ComputerAid (UK) and was part of an outsourced team working onsite at US West (now Quest). Other outsourced engagements included time at British Aerospace, where he built and managed the technical support group. Steve’s tireless pursuit of new and developing technology and his standards for excellence in project management, customer service, and process analysis have helped to drive SYNERGY’s technology solutions business since our inception in 1995. Steve combines his extensive experience in business and resource management with his wealth of knowledge relating to data and systems management, communication systems, virtualization, and web applications, to name just some areas of expertise, to help drive cost-effective and powerful technology solutions for our clients in a host of different industries. His philosophy of reducing downtime and maximizing productivity through proactive management and monitoring has served our customers effectively for years. Steve continues to develop our processes and improve our services as a part of his ongoing goal to continually offer greater efficiencies to our customers. United States United Kingdom Australia Singapore South Africa

Home Services Team Insight Company Contact Oakley Oakley wanted something 'different', SYNERGY delivered the Engineroom Summary Data Oakley wanted a ‘destination’ to share internal communications and build community. Industry Eyewear & Athletic Gear Geography USA Consulting SharePoint Consulting Branding Design technologies SharePoint Windows Server Hyper-V Challenges/Goals Designing a ‘destination’ for an organization that values style on the same level as function. Creating a socially enabled solution that an active workforce would embrace. Designing a user experience that was totally ‘out of the box’ Solution/Approach Complete discovery to understand unique requirements Heavy focus on User Interface and User Experience Brand emersion working hand in hand with Oakley’s Corporate Communications team. Results A unique 'destination' See the movie below Overview Oakley had a vision for their employee portal. They needed a partner who shared it. SYNERGY created something new and unique just like Oakley. A ‘destination’ that lets any of Oakley’s 6,000+ employees around the world share knowledge and stories within the Oakley family all whilst combining a high level of design and functionality, staying true to the original vision. Videos The Trailer The "two-minute" version See why Oakley chose Synergy as their partner The MOvie Have a seat and kick back for the full story. Go in-depth with James and Scott and they talk about the Engineroom from concept to completion. Movies Oakley Five Project Oakley Engineroom Project Back to Case Studies

Home Services Team Insight Company Contact Webcon Mission Statement Synergy believes WEBCON is the right tool for building business process solutions in the modern workplace. Our extensive experience in multiple verticals helps us deliver creative, effective solutions when it comes to designing and implementing solutions for our customers. WEBCON is the company that genuinely “built a better mousetrap” for low-code applications. More than any platform we’ve seen, WEBCON BPS “gets it,” realizing that processes change regularly, and that applications aren’t solutions unless they’re made to be managed and adjusted – even when they are live. Companies get better results and we build better relationships with our customers when it’s easy for designers and stakeholders to work together for success. ​ Any solution we build with WEBCON can run in the cloud or on-premises, in a multitenant or dedicated cloud environment, in a browser or a mobile device, and as a seamless part of another application (a Teams channel, a SharePoint site, an email conversation, etc.). And WEBCON’s commitment to their partners and customers ensures that if you build it in one place, it will work in another. The technology will not leave you behind as you evolve your technology roadmap. ​ Synergy’s expert staff can help you with your project requirements, from design to development, deployment, go live, and training. Whether your needs are simple or you have complex workflow requirements we can help you achieve success. Talk to us today about how Synergy can help you reach your business goals. About Webcon WEBCON is a leading business process automation and management vendor. Its platform WEBCON BPS, helps companies of all sizes with workflow automation, and digitalization of their business processes. ​ More than 450 companies worldwide, including market leaders as Siemens Finance, Mitsubishi Electric, Diners Club, Societe Generale, and Haddad Brands, chose WEBCON BPS to help them streamline their business processes. ​ At WEBCON, “digital transformation” isn’t a buzzword – it’s a way of life; it’s about reducing steps, eliminating mistakes, ensuring compliance, connecting assets, and encouraging continuous improvement. WEBCON’s Business Process Suite (BPS) reflects nearly two decades of research, development, and real-world experience. Every feature of WEBCON BPS is designed around making sure professional engagements reach maximum success with minimal time and work. Offerings Synergy's WEBCON Services include design, development, and enablement training on WEBCON’s Business Process Suite. Whether you are on premises or in the cloud WEBCON has solutions that will adapt with your journey. WEBCON’s commitment to their customers is your processes will work even if you change from on prem to in the cloud, with no migration hassles – ever. And with over a decade of experience with process automation, Synergy will be there to help you realize your process automation goals – on time, in budget, and in response to changing needs. WEBCON INSTANTCHANGE™ WEBCON BPS’ unique InstantChange™ technology lets you adapt/evolve processes to address changing needs immediately and painlessly. It allows changes to application models to take effect on both new and already-running instances and cases. It also allows a change in one part of an application to instantly affect every other related part of that application. Changes to data are immediately reflected in forms and reports. Changes to workflow branching logic affect page buttons and transitions. WEBCON Interoperability WEBCON BPS processes are clearly understood and easily governed; and they can be connected to line of business systems, documents, forms, messages, and collaboration workspaces. Whether you want it to appear as a seamless part of Microsoft 365 or a completely standalone solution, WEBCON BPS just works. Integrated, Coherent Solutions When you build a WEBCON BPS application, you’re mapping the process, building the workflows and forms and reports, defining the rules, modeling and provisioning the data store, defining roles & permissions, and setting up monitoring metrics. It’s a single design effort. You only do the work once, rather than a change in one place requiring running around everywhere else to change it to match. You only have to deploy, and maintain, one thing. It’s liberating if you’ve grown used to chasing down dependencies. One Technology, Many DePloyment Options WEBCON built a single architecture than can be used multiple ways in multiple places. Do you want to deploy a solution to your on-premises data center? Okay. Would you just like to subscribe to a turnkey Software-as-a-Service environment? Fine. Would you like to host a dedicated cloud service in your Azure tenant? That works, too. Best of all, it’s one technology and one feature set. You can migrate solutions between these options whenever you’d like, and if you do, you keep your history, your current status, and all your permissions. Collaborations Instead of Contracts WEBCON BPS solutions are easy to read and even easier to document. InstantChange™ means you can react to requests in moments and apply fixes/enhancements even to work that’s still in progress. It means that designers and stakeholders can establish a feedback-and-fulfillment cycle that really, really works. Auditing, Monitoring, Metrics, and Governance are In The Box When you create a process and define its goals, how to measure it shouldn’t be difficult. And with WEBCON BPS, audit trails, histories, archives, permissions, roles, task substitutions, and status monitoring are built into the platform so you don’t need to add extra logic to your applications. It’s another thing too many of us have gotten too used to not having. Deliver Immediately, Improve Continuously The net effect of The WEBCON Way, and something Synergy excels at, is being able to quickly craft a solution that works and improve it over several cycles. It goes from “what I asked for” to “what I really wanted” sooner than you think. And it happens by making it easy to listen to problem owners and respond to their requests and reactions. No plans survive contact with reality intact. The real world will always surprise us, so the best option is to work with the tools and talent that knows how ride the wave of change. You could ask for a more skilled surfer than Synergy, and WEBCON is their surfboard of choice. webcon Videos WEBCON BPS product video Building a business application in 7 minutes PLATFORM DEMO | a Step-By-Step Workflow in WEBCON BPS WEBCON BPS The Ultimate Business Process Automation and Management Low-code Platform Back to Partners

Jason Blair Senior Solutions Consultant Jason is an IT professional with over 25 years of industry experience in a wide range of technologies. Initially serving as a support and customer service specialist supporting small and mid-sized businesses, his experience includes team and project management, infrastructure design, intranet and SharePoint design and implementation, process automation, cybersecurity advisory services, and training. He is a Cloud and SharePoint technology specialist with experience in designing, customizing and implementing business solutions for our enterprise customers in a wide range of industries. Jason holds a number of Microsoft certifications on Windows, SQL and SharePoint, and Office 365. In addition to Cloud and SharePoint solutions work, his passion for designing and implementing automated processes in Nintex technologies with a focus on optimizing customer ROI have earned him the recognition by Nintex as a vTE, or Virtual Technology Evangelist. Jason has leveraged his love of working with people and his passion for technology to become partner with Synergy, whose passion matches his own. He thoroughly enjoys delivering top shelf solutions with a consistent focus on best practices and an excellent user experience to help clients get the most out their technology. United States United Kingdom Australia Singapore South Africa

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Home Services Team Insight Company Contact Barclays PLC Global Training. Local Trainers. Summary Data Barclays PLC (LSE: BARC, NYSE: BCS) is a global banking and financial services company headquartered in London. Industry Financial Services Geography USA United Kingdom China Consulting Intranet Branding & Design Nintex Workflow Process Automation Training Services technologies SharePoint Nintex Challenges/Goals Resolve inconsistent adoption and disparate user understanding of SharePoint technologies, and address support issues through SharePoint and Nintex Workflow training. Provide globally consistent and corporate branded training at Barclay’s diverse regional hubs. Custom-crafted courseware. Solution/Approach Provided custom-crafted courseware and virtual training environments directly addressing customer needs. Collaborate closely with Barclays to ensure our courses and training are evolving to meet the dynamic client needs. Built and implemented SharePoint knowledgebase and collaborative environment to ensure all Synergy trainer resources are fully up to date on all communications and developments at Barclays regardless of location Results Increased adoption of SharePoint improving utilization and end user capabilities. Reduction in support overhead for the improved sites. Wider population of skilled users and site administrators, realized the advantages of decentralized administration Overview Barclays PLC (LSE: BARC, NYSE: BCS) is a global banking and financial services company headquartered in London. As of 2010 it was the world's 10th-largest banking and financial services group. Barclays PLC has operations in over 50 countries and territories across Africa, Asia, Europe, North America and South America and around 48 million customers. As of June 2011 it had total assets of €1.94 trillion, the third-largest of any bank worldwide (after BNP Paribas and HSBC). Challenges/ Goals Barclays PLC has made a significant investment in the SharePoint technology stack. SharePoint is used to offer document management, business process automation and as a collaboration platform for staff located around the globe. Barclay’s goal in approaching Synergy was to design and deliver a training solution on SharePoint and Nintex Workflow technologies that would be consistent across three regional hubs. The solution needed to incorporate SharePoint best practices, internal policies and hands on lab exercises. It was also identified as critical that the courses addressed and resolved common support issues as identified by the support desk. The overall stated goal was to ensure a more consistent global adoption of the technologies offered by SharePoint and Nintex, while reducing end-user reliance on IT support. Solution/ Approach Synergy’s approach to delivering a solution for Barclays was at the outset to work closely with Barclays’ SharePoint team to identify and document common support issues form the user population. Once this discovery was completed, we created custom-crafted courseware from our premium courseware materials and created courseware to specifically emphasize the course materials that addressed the stated learning requirements. Our consultants worked closely with the Barclays team to edit and review the courseware. We then carried out a pilot training program with key staff at each regional hub to demonstrate the effectiveness of the course materials. Following the pilot program, we moved to regularly scheduled training in each regional hub. In addition to the courseware customization, we created a series of virtual machines (hosted within our training environment) using Barclays SharePoint Branding (Master Pages and Themes) to ensure each student training experience was identical to the look-and-feel of their live environment. To ensure that the training solution was consistent across the globe, we identified a training project manager who connected with our trainers around the globe on a regular basis to share lessons learned from each class. A SharePoint Wiki site was set up to document Barclay’s specific processes, user feedback, and classroom experiences. All communications with Barclays Learning and Development staff, the SharePoint team, and students are communicated to all consultants engaged with Barclays to ensure we are all offering involved, up-to-date support and training. By leveraging the social collaboration features of SharePoint, our consultants work closely with each other to ensure our team has a solid, up to the minute understanding of all aspects of Barclays training in spite of time zone differences and geographic diversity. Results Synergy provides ongoing monthly training across the regional hubs delivering training, providing post-classroom support. We make ongoing changes to our courseware to adopt and implement customer relevant knowledge. Trainee satisfaction with our trainers have resulted in an increase in course attendance through internal referrals, and in many cases, a rework of many of the sites and site collections in use to leverage the skills and knowledge gained during the classes. Adoption of business process automation through workflow has improved, with more Site Administrators understanding the powerful capabilities of workflow. Sites that were previously difficult to support and use are now more self-sufficient. 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Home Services Team Insight Company Contact Partner of the year 2021 About the award Powell software is a Partner first company, working with more than 50 partners across the globe to help customers design their digital workplace transformation and implement it in the fastest way using Powell’s innovative tools. ​ We have a tremendous opportunity with our entire ecosystem. 2022 is the time to take a step back as IT and Business decision-makers, to think, redesign and build solid digital workplaces. It’s an opportunity to better connect employees, bring structure, governance, and unified tools within this new employee hub, and to unify the three core pillars of the digital workplace. ​ ​After making these announcements at the Digital Workplace Convention, we took the opportunity to recognize the hard work and commitment of our partner network. Each year we recognize the contribution of our partners during our annual convention, and we were delighted to bring this online in 2020 and again in 2021. ​ ​Powell Software is very proud to have SYNERGY among its premier partners and be able to rely on SYNERGY to drive our mutual growth every day in APAC and in North America. ​ ​We are pleased to announce that SYNERGY is our Powell Software 2021 Partner of the Year winner! ​ ​SYNERGY has demonstrated a relentless and continuous commitment to Powell Software throughout the years by combining a true technical expertise in deploying the Powell 365 platform along with a strong drive and ability in pitching the Powell Software’s unique value proposition on new projects. ​ ​This award is well deserved. Thank you so much for this commitment to our strategic partnership! Awards See Recent Case Study Back to Insights

Home Services Team Insight Company Contact Microsoft Mission Statement As a Microsoft partner, you’ll gain instant access to exclusive resources, programs, tools, and connections. Join a community designed to foster business growth. About Microsoft The Microsoft Partner Network is a hub of people, resources, and offerings brought together to give you everything you need to build and deliver successful solutions for your customers. ​ The Power of Partnership: Together, we can accomplish more. When you join the network, you become part of a community with a shared goal to do more for our customers. Investing in You: The resources, programs, and tools we offer help you train your team, build innovative solutions, differentiate in the marketplace, and connect with customers. Your Launchpad for Growth: With access to a broad range of products and services, our partners are empowered to build and deliver solutions that can address any customer scenario. Awards See other Partners Back to Partners