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  • SYNERGY | About Us

    Home Services Team Insight Company Contact About Us ​ in the business of making your business better Synergy was founded on the core belief that the right technology, when implemented correctly, can make your business better. Add great customer service and support and you have the makings of an organization that can guide you through the ever-changing world of business technology. ​ For over twenty years, we have grown and adapted to the incredible changes in the world of IT and we bring that experience to the table with every one of our customers, no matter where around the globe you may be. Synergy is here to be your technology partner, a go-to provider you can depend on for specific solutions to your business’ unique technology needs. ​ Launched in 1995 by two Brits on the wrong side of the pond, today Synergy partners with customers around the globe. With local resources in six geographies, we embrace our local markets and cultures while leveraging the experience of our global team. ​ Every one of us is passionate about our chosen focus area and it shows. We pride ourselves on a highly personalized approach to the solutions we deliver. As a technology company, we stay current on industry trends and how they can be applied to proactively improve your operational efficiencies. As Digital Transformation experts, we work with you to modernize the ways you can collaborate, brand, share and automate the flow of information within your organization. As a Digital Strategy group, we provide all of the core services of a more traditional agency, but without all of the frills, fluff, and price points. We know that our success depends on your success, which is why we are in the business of making your business better.

  • SYNERGY | About Us

    Home Services Team Insight Company Contact About Us ​ in the business of making your business better Synergy was founded on the core belief that the right technology, when implemented correctly, can make your business better. Add great customer service and support and you have the makings of an organization that can guide you through the ever-changing world of business technology. ​ For twenty five years , we have grown and adapted to the incredible changes in the world of IT and we bring that experience to the table with every one of our customers, no matter where around the globe you may be. Synergy is here to be your technology partner, a go-to provider you can depend on for specific solutions to your business’ unique technology needs. ​ Launched in 1995 by two Brits on the wrong side of the pond, today Synergy partners with customers around the globe. With local resources in six geographies, we embrace our local markets and cultures while leveraging the experience of our global team. ​ Every one of us is passionate about our chosen focus area and it shows. We pride ourselves on a highly personalized approach to the solutions we deliver. As a technology company, we stay current on industry trends and how they can be applied to proactively improve your operational efficiencies. As Digital Transformation experts, we work with you to modernize the ways you can collaborate, brand, share and automate the flow of information within your organization. As a Digital Strategy group, we provide all of the core services of a more traditional agency, but without all of the frills, fluff, and price points. We know that our success depends on your success, which is why we are in the business of making your business better.

  • SYNERGY | Digital Strategy & Transformation Services | MSP

    ALWAYS THINKING. INNOVATING. IMPROVING. DIGITAL TRANSFORMATION SERVICES Digital Transformation is not just a one and done deal, but instead an ongoing process that your business needs to take to pave the way to modernization and efficiency. Synergy is an elite solutions partner made up of consultants, developers, and branding experts, and has been in the business of making businesses better for 25 years. Explore how we can be a guide and resource for your business, no matter what stage of Digital Transformation you’re in. Engage SUPPORT & PROJECT SERVICES Companies have depended on our integrated managed services to remove the distraction and stress of managing their systems. We offer an integrated, fixed-fee approach to our technical services offerings, working step-by-step with you to ensure your technology needs are met. Establish DIGITAL STRATEGY Managing an online presence for your business can be a daunting task, but it doesn’t have to be. Synergy’s Digital Marketing group can help you realize your business’s marketing and branding goals. We can help you exploreall aspects of Digital Strategy to help grow your online presence, creating new business opportunities, and expand your audience. Market "Synergy are my go-to IT guys. I’ve worked with them as CFO of four different companies over the past fifteen years. I know that when I’m new in a role & I need IT support, I can rely on them to make the same positive impression that I want to make myself". Mark Pritchard, United Safety & Survivability Corp SCROLL Down Arrow

  • SYNERGY | Careers | Join The Team

    Home Services Team Insight Company Contact Careers *Recruiters, please Do NOT contact us with unsolicited services or offers.* Join the team At Synergy, we are a team. We work hard to make our clients happy because when the client is happy, projects keep rolling in. If you want to learn and keep up with the latest technology and contribute to the success of Synergy, we would love to hear from you.​ Our current openings are listed below by location. Please respond per the instructions within each opportunity. ​ Currently we have open positions in the following locations: Job Title: Senior Solutions Specialist Location: Westport, CT | Full-Time Salary: $75,000 - $85,000 per year DOE ​ Job Description: Synergy is seeking a successful candidate who is a customer facing, Senior IT Engineer / Solutions Specialist. The ideal candidate should be highly energetic, a proactive self-starter, have a thirst for knowledge, a love of technology, be a team player and.... Learn More

  • SYNERGY | Careers | Join The Team

    Home Services Team Insight Company Contact Careers Senior Solutions Specialist Location: United States - Westport, CT | Full-Time | Office Based: With Covid-19 Protocols in place | Vaccination and Booster Required Job Type: Full-time Work Remotely: Occasional / This primarily is a Westport CT Office Based role Salary: $75,000.00 - $85,000.00 per year plus benefits Job Description: Synergy is seeking a successful candidate who is a customer facing, Senior IT Engineer / Solutions Specialist. The ideal candidate should be highly energetic, a proactive self-starter, have a thirst for knowledge, a love of technology, be a team player and have excellent intrapersonal communication skills. This role will be responsible for providing tier 3+ technical and integration support to our customers (primarily remote but occasionally on-site in the tri-state area). The role will also require mentorship of more junior team members. ​ Roles & Responsibilities: Supporting new and ongoing customer projects including service requests, onboarding of new users, configuration of new locations mostly relating to the Microsoft 365 and Azure stacks. Administration and support of Microsoft 365, Azure and the occasional legacy OnPrem Server in addition to application support, acting as the external supplier liaison to help resolve internal customer issues. Cloud migrations, infrastructure upgrade projects, and client advisory services. Assisting proactively with alerts from a variety of monitoring tools and actioning repeat issues to identify resolve ongoing trends. Supporting our client's issues related to both Physical and Virtualized Hardware, and Software, including general Help-desk administration, monitoring, and reporting. Take ownership of difficult challenges, and drive solution delivery. Project technical lead, working with and mentoring other team resources to ensure successful on-time delivery Customer Relationship management ​ Qualifications Required: Proven experience (at least 6+ years) in the field Demonstrated excellent time management skills Strong written and verbal communications Ability to solve practical problems ​ Solid/Deep Working knowledge of: Windows Server OS (Versions 2012-Current) Active Directory (OUs, GPOs) Virtualization (Hyper-V, VMware) TCP/IP Networking (LAN, WAN, DNS, Private/Public IP addressing, Subnetting) Firewall management and core understanding of firewall principals (rule creation, NAT, IPsec Tunneling) Project Experience with Server/Application upgrades and migrations. Experience with RMM solutions (N-Able, SolarWinds, etc.) Understanding of basic scripting (Batch files, PowerShell) Cybersecurity, compliance, and industry best practices Experience with IT Documentation management solutions (IT Glue). ​ Preferred: Current industry related certification/s such as: Microsoft 365 / Azure related certifications CompTIA A+/N+ a positive Hardware solutions - Datto, Unifi, WatchGuard, Sophos, Cato Experience working with SharePoint Experience with OnPrem to Cloud data Migration and associate third party tools Experience working with Workflow tools (Nintex/Webcon/Power Automate) Experience working on Mac OS ​ Company overview: ​With 25+ years in business, Synergy is a leading consulting firm specializing in Microsoft technologies. We have three core disciplines: Technology Solutions, Business Consulting and Digital Transformation. ​ What is it like working for Synergy? We are a dynamic, fast paced and rewarding company to work for, with a friendly, supportive work environment and excellent benefits. We provide the appropriate training according to your previous experience and work with you to achieve your personal goals as well as those of our customers. We offer a solid benefits package, which you are eligible for after a brief orientation period, including Medical, Dental and Vision benefits, paid time off, and a and matching contribution into the company sponsored Simple IRA. ​ Inter ested? Submit your resume and a cover letter explaining why you believe you can contribute to our continued success, detailing your strengths, values, and real-world experiences in the field. ​ Send Us Your Resume Back to Careers

  • SYNERGY | Careers | Join The Team

    Home Services Team Insight Company Contact Careers IT Engineer / Solutions Specialist Location: United States - Westport, CT | Full-Time | Office Based: With Covid-19 Socially Distanced Protocols in place | Vaccination Required Job Type: Full-time Work Remotely: Occasional / This is primarily a Westport CT Office Based role. Salary: $55,000.00 - $65,000.00 per year Job Description: Synergy is seeking a customer facing, IT Engineer / Solutions Specialist. The ideal candidate should be highly energetic, proactive, have a thirst for knowledge, a love of technology, be a team player and have excellent intrapersonal communication skills. ​ This role will be responsible for providing technical and integration support to our customers (primarily remote but occasionally on-site in the tri-state area). If you are motivated to learn and expand your existing IT skills and expose yourself to a wide range of technologies, we are happy to provide you with ongoing ‘on the job’ training to take your career further. ​ Roles & Responsibilities: Supporting new and ongoing customer projects including service requests, onboarding of new users, offices and acquisitions mostly relating to the Microsoft 365 stack. Administration and support of Microsoft 365 in addition to application support, acting as the external supplier liaison to help resolve internal customer issues. Assisting proactively with alerts from a variety of monitoring tools and actioning repeat issues to identify resolve ongoing trends. Supporting our client's issues related to both Hardware and Software, including general Help-desk administration, monitoring and reporting Customer Relationship management ​ Required Qualifications: Proven experience (at least 4+ years) in the field Working knowledge of: Microsoft 365 (administration, user management) Windows Server OS Microsoft Windows for desktop Legacy On-Prem Active Directory Azure AD Microsoft Office 365 Suite Build experience of end user workstations (HP, Dell, Desktop, Laptops, Printers, Scanners, etc.) Network Troubleshooting experience - TCP/IP and general WAN/LAN troubleshooting Ability to demonstrate competence in desktop/end-user support, understanding what it means to work within contracted Service Levels and provide excellent customer service to users Demonstrated excellent time management skills Strong written and verbal communications Ability to solve practical problems ​ Preferred Qualifications: Current industry related certification/s or working towards certification such as: Microsoft 365 related certifications CompTIA A+/N+ a positive Datto Experience working on Mac OS ​ Company overview: ​With 26 years in business, Synergy is a leading consulting firm specializing in Microsoft technologies. We have three core disciplines: Technology Solutions, Business Consulting and Digital Transformation. ​ What is it like working for Synergy? We are a dynamic, fast paced and rewarding company to work for, with a friendly, supportive work environment and excellent benefits. We provide the appropriate training according to your previous experience and work with you to achieve your personal goals as well as those of our customers. We offer a solid benefits package, which you are eligible for after a brief orientation period, including Medical, Dental and Vision benefits, paid time off, and a and matching contribution into the company sponsored Simple IRA. ​ Inter ested? Submit your resume and a cover letter explaining why you believe you can contribute to our continued success, detailing your strengths, values, and real-world experiences in the field. ​ Send Us Your Resume Back to Careers

  • SYNERGY | Careers | Join The Team

    Home Services Team Insight Company Contact Careers IT SUPPORT Technician Location: United States - Westport, CT | Full-Time | Office Based: With Covid-19 Socially Distanced Protocols in place | Vaccination Required Job Type: Full-time Work Remotely: No / This is a full time Westport CT Office Based role. Salary: $38,000.00 - $45,000.00 per year Job Description: Synergy is seeking a customer facing, team player with excellent communication skills to join the Synergy service desk as an IT Support Technician. ​ This position is responsible for providing service desk support to our diverse customer base (by remote from our office/by phone, but occasionally on-site within the tri-state area). If you are energetic, with a love of technology, have a thirst for knowledge and are motivated to learn and grow your IT skills, we are happy to provide you with training to take your career further. ​ Roles & Responsibilities: Working as a part of the fast-paced support desk team, supporting diverse customer issues while working tickets in an organized manner, meeting our response and resolve times. Working a rotating 10x4 shift (10 hours a day, 4 days a week, with the 5th day off). Excellent customer service skills are key. ​ Required Qualifications: Proven experience (1-2 years+) in the field or appropriate qualification in lieu of real-world experience. Ability to demonstrate competence in desktop/end-user support, understanding what it means to work within contracted Service Levels and provide excellent customer service to end users Experience working with and supporting Microsoft Office 365 Demonstrated excellent time management skills Strong written and verbal communications Ability to solve practical real world problems ​ Preferred Qualifications: Experience working with a ticketing system Experience working hands on with both Hardware and Software Some tenant level administration experience with Microsoft 365 and/or other comparable toolsets. Current industry related certification/s or working towards certification such as: Microsoft related certifications CompTIA A+/N+ a positive Working knowledge of: Microsoft Windows for desktop Laptops, Printers and Scanners Basic Network Troubleshooting ​ Company overview: ​With 26 years in business, Synergy is a leading consulting firm specializing in Microsoft technologies. We have three core disciplines: Technology Solutions, Business Consulting and Digital Transformation. ​ What is it like working for Synergy? We are a dynamic, fast paced and rewarding company to work for, with a friendly, supportive work environment and excellent benefits. We provide the appropriate training according to your previous experience and work with you to achieve your personal goals as well as those of our customers. We offer a solid benefits package, which you are eligible for after a brief orientation period, including Medical, Dental and Vision benefits, paid time off, and a and matching contribution into the company sponsored Simple IRA. ​ Inter ested? Submit your resume and a cover letter explaining why you believe you can contribute to our continued success, detailing your strengths, values, and real-world experiences in the field. ​ Send Us Your Resume Back to Careers

  • SYNERGY | Careers | Join The Team

    Home Services Team Insight Company Contact Careers Full Stack Developer Location: United States - Westport, CT | Full-Time | Work Remotely: Hybrid arrangement is possible after orientation period Job Type: Full-time Work Remotely: Hybrid arrangement is possible after orientation period, but you need to be geographically commutable to our Westport CT offices. Salary: $65,000.00 - $80,000.00 per year DOE Job Description: Synergy is seeking a highly motivated, personable Full Stack Developer . ​ The ideal candidate will assist Synergy’s Digital Strategy and Transformation team with multiple concurrent projects for our clients. ​ The candidate we are seeking is passionate about Front-end development with React, Angular, and Typescript. Back-end experience would entail proficiency with Node.js and Express, document storage databases like Mongo DB and relational databases like MS SQL. Knowledge of CSS design frameworks is preferred. The candidate will greet every project with enthusiasm. ​ Required Skills: Experience creating applications with React JS and Express JS with Typescript. Knowledge of OpenID and OAuth. A working knowledge of the Microsoft 365 ecosystem. Experience managing environments and resources in Microsoft Azure. Strong attention to detail, and a commitment to deliver quality code. ​ Desired: Bachelor’s degree or equivalent in related field and/or 2+ years of experience. Experience developing in SharePoint, Power Automate and Power Apps. Experience with Nintex platform and/or Powell Software a definite plus. Experience with RDBMS and document databases. Ability to work on multiple projects efficiently and in a timely manner. Ability to be creative and think critically. A clear and detail-oriented communicator. Self-motivated and able to work as part of a team. ​ Company overview: Since 1995, Synergy has been a leading consulting firm specializing in Microsoft technologies. We have three core disciplines: Technology Solutions, Business Consulting and Digital Strategy. ​ What is it like working for Synergy? We are a dynamic, fast paced and rewarding company to work for, with a friendly, supportive work environment and benefits. We provide training according to your previous experience and work with you to achieve your personal goals all while meeting the needs of our customers. We offer a solid benefits package, which you are eligible for after a brief orientation period, including Medical, Dental and Vision benefits, Paid Time Off, and a matching contribution into the company sponsored Simple IRA. ​ Interested? Submit your resume and a cover letter explaining why you believe you can contribute to our continued success, detailing your strengths, values and real-world experiences in the field. We also encourage you to visit www.synergyonline.com to find out more about the company. Principals only. *Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.* ​ Send us your resume Back to Careers

  • SYNERGY | Support

    Log a Ticket We are herE Monday - Friday 7am - 7pm EST Existing customers can log a ticket using one of the options below. If you need to log an emergency ticket out of hours , please phone the number below and follow the prompts. Support Login Email Support Phone +1.203.222.5240 In the United States:

  • SYNERGY | Contact Us For A Free Consultation

    Let's Talk We would love to talk to you about your service needs. Please fill out the form below and we will be in touch with you soon. If you need to Log a Ticket with the Support Desk please click here NAME EMAIL PHONE COMPANY Submit