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  • Coach Sessions

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  • Group Sessions

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Blog Posts (15)

  • Unlock the Full Potential of Microsoft Teams with These Essential Tips

    At Synergy, it's our belief that the modern workplace requires a combination of powerful tools and smart usage to stay productive and efficient. Microsoft Teams is at the heart of many organizations' communication and collaboration strategies, but are you getting the most out of it? Some Teams features that often go underutilized can actually greatly enhance the user experience. Below are some tips we recommend to optimize your day-to-day use of Teams: Customize Your Theme File Management, Your Way Set Availability Duration Choose Your Default Browser Customize Your Teams Theme for Better Visual Comfort Spending hours in front of your screen can be exhausting, especially if the interface isn’t optimized for visual comfort. One often-overlooked feature in Teams is the ability to customize your theme, which can make your interface more pleasant to work with. Here’s how you can do it: Go to  Settings   and click  Appearance and Accessibility . From there, navigate to the theme menu, where you’ll see options to switch from the default theme to something more suited to your preferences. Many users find the  dark theme  to be easier on the eyes, especially during long sessions or when working in low-light conditions. A simple change like this can improve your overall comfort and focus, helping you avoid the strain of staring at a bright screen for extended periods. Control How You Open Files in Teams Teams makes it easy to collaborate, but file management is where things can sometimes become tricky. Do you prefer files to open in the Teams viewer, or do you find it easier to work in the desktop version of apps like Word, Excel, or PowerPoint? You have control over this: Go to  Files and Links  within Teams to adjust your settings. Decide whether you want to open files directly within Teams, use the desktop application, or opt for the browser version. Benefits of each option: Teams Viewer : Fast, integrated experience without needing to switch apps. Desktop App : Access to full features and tools that might not be available in the web or Teams versions. Browser : Good for those who prefer the flexibility of working across multiple tabs. This setting allows you to streamline your workflow and reduce friction, ensuring files open in the most suitable app for your tasks. This is particularly useful if you frequently need advanced features from the desktop applications. Set Availability with a Duration to Prevent Status Overruns It's easy to set your availability in Teams by clicking on the status indicator, but have you ever forgotten to switch it back? You’re not alone. Teams offers a feature to prevent your status from being outdated: When setting your availability, go beyond just clicking the status. Click  Duration . From there, you can pick how long you want your status to remain as  Do Not Disturb ,  Away , or  Available  before it automatically reverts to following your calendar. Why is this useful? It prevents accidental extended periods of being “unavailable,” which could cause missed messages or delays. It ensures your status reflects your true availability, particularly if your schedule is driven by meetings or appointments. For example, if you're in a two-hour meeting but forget to change your availability, Teams will automatically sync back to your calendar after the duration you’ve set. No more forgotten statuses! Bonus Tip: Choose Your Default Browser for Links in Teams For those who spend significant time navigating between apps and websites, this tip will save you time: Within Teams, you can also decide which browser to open links in. This is especially useful if you have multiple browsers installed, such as Chrome, Edge, or Firefox. By choosing your preferred browser, you can better manage how external links are handled, making sure you’re always working within the environment that’s best suited to your preferences. Whether it’s security, speed, or just a personal habit, having control over this feature adds an extra layer of efficiency to your workflow. At Synergy, we see these small but powerful changes as essential steps toward optimizing how you and your team interact with Microsoft Teams. These little tweaks, though often overlooked, can have a profound impact on day-to-day productivity. As Microsoft continues to evolve its suite of tools, staying informed about useful features like these helps ensure that your team stays efficient and agile.

  • How To Choose an MSP: 7 Factors To Consider

    When it comes to running your business, your daily focus usually gets consumed by just that: running it! With countless moving parts and new fires to put out, it's easy to let certain aspects slip through the cracks. One crucial element that’s often overlooked is ensuring you have the right Managed Services Provider (MSP) in your corner. When it comes to finding IT support services for your business, there’s no shortage of options, but choosing the right partner can be a game-changer. So buckle up, folks, because we're about to dive into seven vital factors to consider when choosing an MSP that’s right for your business. Your bottom line (and your sanity) will thank you. 1) Look for IT Managed Services Companies that will be PROACTIVE, not REACTIVE. This is arguably the most  important part of getting your support team right - you want a group of experts that do more than just swoop in to fix what’s broken. Yes, that’s the reason most businesses lean on their support teams in the first place,   but if you’re running into the same issues over and over again, don’t you want your experts to figure out how to prevent them from happening again? When you choose an MSP, remember: the right team can work with you to make informed decisions based on past events to prevent future issues—a solution that is more cost effective than working with a team that only specializes in unbreaking your system. 2) Ensure that your data and digital assets are secure—and only accessible to the right people. Your data and digital assets are yours  and yours alone – that’s why keeping them secure should be at the top of your priorities list when you choose an MSP. Protecting your business from data breaches is one of the core requirements an MSP must fulfill, especially when you’re making such a significant investment. Your chosen MSP will put the necessary measures in place to help keep out nefarious bad actors trying to get into your system. External security isn’t where security measure end—internal security is just as important for your business to run as it should. You don’t want the rest of your organization to have access to restricted accounting files! The right provider will work with you and your team to keep your internal files as private as they need to be. 3) Optimize productivity by making your infrastructure as resilient as possible. Your business requires a tough, dependable system that can withstand risks, both externally and internally. The right IT managed services provider understands that and will help you build up your infrastructure to be as resilient as you need. Determining your risk tolerance allows your MSP to assess where your business is right now  and help ensure that your infrastructure is designed the right  way, including plans to scale for future growth. Having enough resiliency in your setup means that, when you run into service interruptions, your processes can continue despite the issue. Every business should have a plan for a point of failure. The right provider will give you the tools to continue working and know that your overall operation can keep moving forward. 4) Select an MSP that can help you strategize your IT to meet your larger business goals. When you select the right IT Managed Services Partner, you can rely on them for more than just repair and recovery. Your provider should—and will —listen to your business goals and help you make the right investments to get there. When you collaborate with your MSP, you’ll have extra insight to help make your whole vision a reality with recommendations based on what you  need. Whether it’s assistance with implementing company-wide training or having a subject matter expert on call, being able to reach out to your support team for more than just emergency repairs is an invaluable tool to have in your pocket. Making good business decisions gets easier when you can consult with someone who knows your business objectives and systems the way you do—and those decisions start with choosing the right provider. 5)   Keep you and your company users up-to-date with cybersecurity strategy training. In today’s tech landscape, it’s more important than ever to educate your end users on cybersecurity threats. With human error cited as the leading cyber threat for most businesses, regular employee training can help prevent users from inviting a potential criminal in through a clicked link. Keeping your business safe from phishing and other online scams can be a full-time job—but that’s why choosing the right IT managed service provider is vital. Cybersecurity training is a valuable service you should investigate when selecting your partner of choice. Training your staff to be not only conscious  of, but actively prepared  to shut down threats they may see in their inboxes is a worthy investment. Remember: the easiest way for people to get into your network is for end users to invite them in, and breaches can get mighty expensive. The right MSP can keep your end users educated, which will save you time, money, and most importantly, stress! 6)   Enjoy the peace of mind that comes with knowing you don’t have to be an IT subject matter expert. Few industries move as quickly—and chaotically—as the tech industry. For Example, AI wasn’t even a blip on our collective radar a few years ago. Nowadays, it seems like just about every company uses AI for one process or another. When trends move this quickly, having the right MSP in your corner means you don’t have to know every change in real time. Instead, you’ll have experts that can educate you and keep you informed based on your business needs, which allows you to avoid the headache that comes with the ever-changing tech news cycle. Your designated expert can also recommend tools or investments relevant to your needs instead of researching the trends in every headline. 7)   Consolidate and customize your routine admin tasks with the right MSP partner.  Countless companies in the tech industry advertise their unique specializations, which means you need to know exactly  what you’re looking for when you choose an MSP. The problem is, it’s inefficient to build an IT support toolkit with a bunch of different vendors that can’t work together seamlessly. Just as doctors have their own individual medical opinions, every organization has a different idea of how to run things, which is counterproductive to how your  business is run. The right MSP can make your life easier there. While almost no company can do everything in the IT sector, many providers offer a blend of services that can save you the trouble of having 7 different vendors with 7 different opinions. The right provider for you  will be able to cover a majority of your routine administrative tasks without being burdened by conflicts of interest. Having a majority of your core services covered under the same trusted IT provider umbrella will save you time and stress, and goes a long way to ensuring your business operations are as smooth as can be. What’s next? Making your choice. Ultimately, when considering how to choose an MSP that’s right for you, your goal is to select one that helps make your business run more smoothly—from day-to-day operations to long-term projects, you want a team that adds even more value to what you already do. That’s why it’s important to carefully consider the services that each potential provider offers as you make your decision. Synergy is a great place to start – as a longtime trusted Microsoft partner with 30 years of experience, we provide a blend of offerings that are a good fit for a wide range of organizations. From SharePoint Consulting  to Process Automation , and even just standard Project and Support Services , we can partner with you for whatever you need. Contact our team today !

  • Intranet UX and Design: Why It Matters For Your Business

    Communication is the lifeblood of any business. An Axios study revealed that ineffective communication costs organizations $2 trillion USD per year as of 2023 , amounting to over $15,000 in lost productivity per employee. This underscores the critical need for an effective intranet. A platform that truly engages employees will boost organizational efficiency and streamline communication. By incorporating your organizational identity into your intranet services and prioritizing user experience (UX), you can reinforce company culture and values while enhancing productivity across the board. Understanding User Experience User Experience, or UX, encompasses the overall interaction a person has with a digital product, such as an intranet. It includes ease of use, accessibility, and visual appeal – all crucial elements in developing and evolving your intranet. Ease of use is fundamental to improving employee engagement, ensuring teams can achieve their goals efficiently. Accessibility is equally important – your intranet should function both on-site and remotely. Visual appeal, while often underestimated, is critical: if your intranet isn't aesthetically pleasing and intuitive, employees won't enjoy using it, hampering adoption and engagement. Good intranet UX leads to improved user satisfaction, fostering better morale and productivity. A well-designed intranet enhances efficiency by minimizing time spent searching for information. Conversely, poor UX can be detrimental, discouraging use and leading to frustration and decreased productivity. Outdated intranets can result in similar issues, potentially increasing inefficiency and training costs. Key Elements of Effective Intranet UX 1. Intuitive Navigation: Ease of Use : Ensures employees can find what they need without unnecessary clicks or searches. Search Functionalities : Effective search tools help users quickly locate documents, policies, and colleagues. 2. Responsive Design: Accessibility Across Devices : Ensures the intranet is usable on desktops, tablets, and smartphones. Benefits : Supports remote work and provides a consistent user experience across all devices. 3. Personalization: Customizable Dashboards : Allows users to tailor their experience with widgets and shortcuts to frequently used tools. User-Specific Content : Delivers relevant content to individual users, increasing the intranet's usefulness. 4. Collaboration Tools: Communication : Integrates tools like chat, forums, and video conferencing to facilitate real-time interaction. Teamwork : Features like shared workspaces and project management tools support seamless collaboration. 5. Continuous Improvement: User Feedback : Regularly collect and analyze feedback to identify areas for improvement. Iterative Updates : Implement updates based on feedback to keep the intranet relevant and functional. The Power of Branding your Intranet Branding your intranet is essential for its success. It's about creating a distinct identity that aligns with your company's overall brand and culture. This means integrating the tools your teams use regularly into the UX and ensuring effective communication channels. While external branding focuses on presenting a consistent message to potential customers, internal branding aims to keep employees engaged with the company's platform and working productively. Benefits of a branded intranet include: Cultural Alignment: Reflects the company's mission, values, and culture. Employee Engagement: Fosters a sense of pride and belonging among employees. Consistency and Recognition: Ensures a seamless experience and reinforces the company's identity. Your branding will be unique to your business, so consulting an expert is advisable to determine the best approach for your organization. Steps to Implement Effective Intranet UX and Branding Research and planning: Begin by conducting thorough research. Surveys, interviews, and usability studies with staff and stakeholders will help you understand needs, preferences, and pain points. Use this information to develop a comprehensive plan that includes goal setting, metric defining, and implementation timelines. Design principles: Apply principles such as simplicity, consistency, and user-centered design. Focus on addressing employees' pain points to maximize efficiency. Build prototypes for testing and feedback before proceeding to full-scale development. Brand integratioN: Incorporate your company's logo, color palette, typography, and other branding elements. Ensure that design and messaging are consistent with other company materials to reinforce your brand identity. Testing and feedback: Involve employees in usability testing to identify any issues with design and functionality. Encourage ongoing feedback to improve employee engagement and continually refine the user experience. Launch and promotion: Prepare user guides and conduct training sessions to support adoption. Utilize internal marketing campaigns, newsletters, and regular updates to keep employees engaged and informed about new features and improvements. Improve Business From Within In today's digital workplace, a well-designed intranet is no longer optional – it's a necessity. By focusing on intranet UX and strong corporate branding, your organization can transform its intranet from a mere information repository into a powerful tool that drives engagement, productivity, and cultural alignment. The benefits of a well-executed intranet are clear: improved communication, increased efficiency, and a more connected workforce. An intuitive, responsive, and personalized intranet that reflects your company's unique identity can significantly reduce costs associated with poor communication and boost overall organizational effectiveness. Get Started With Synergy By investing in a thoughtfully designed and branded intranet, your company is not just streamlining internal processes – you’re investing in your most valuable asset: your people. In an era where effective communication can make or break a business, a user-centric, branded intranet is more than just smart design – it's smart business. Looking to take the next step with your intranet? Let our team help. Synergy is a longtime trusted Microsoft partner with 30 years of experience in the industry. Our expert branding and design team can transform your standardized platform into a collaborative and dynamic space that you'll be proud to share with your organization. Contact us now – we'd love to hear from you.

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Other Pages (158)

  • Digital Transformation Company | SYNERGY

    in the business of making your business better. OUR SERVICES Contact Us DIGITAL TRANSFORMATION SERVICES At Synergy, we pride ourselves on being a digital transformation company that helps keep your business modernized and efficient. We offer Intranet Services to enhance internal communication, AI Adoption and Consulting to integrate advanced technologies, and Process Automation to streamline operations. Our team is here to support your business at every stage of your journey. Explore how Synergy can be a guide and resource for your business. More Info SUPPORT & PROJECT SERVICES Companies have depended on our integrated managed services to remove the distraction and stress of managing their systems. We offer an integrated, fixed-fee approach to our technical services offerings, working step-by-step with you to ensure your technology needs are met. More Info DIGITAL STRATEGY Managing an online presence for your business can be a daunting task, but it doesn’t have to be. Synergy’s Digital Marketing group can help you realize your business’s marketing and branding goals. We can help you exploreall aspects of Digital Strategy to help grow your online presence, creating new business opportunities, and expand your audience. More Info "Synergy are my go-to IT guys. I’ve worked with them as CFO of four different companies over the past fifteen years. I know that when I’m new in a role & I need IT support, I can rely on them to make the same positive impression that I want to make myself". Mark Pritchard, United Safety & Survivability Corp

  • CrimsonLogic | SYNERGY

    INTRANET Design & Development About The Project *Blurb of text will go here* Back To Portfolio

  • WEBCON Day 2024 | SYNERGY

    WEBCON Day 2024 Press Release October 24, 2024 ​ We are thrilled to be attending WEBCON DAY, our strategic partner WEBCON's annual conference, held in person this year in Poland. With 550 attendees, WEBCON DAY is an essential event for anyone interested in process automation, digital transformation, and leveraging workflow automation to create more efficient business processes. As one of the leading conferences in the digital workflow space, WEBCON DAY provides a unique platform for networking, learning, and exploring the latest advancements in technology. WEBCON is known for its innovative approach to workflow and business process management solutions. Their flagship product, WEBCON BPS (Business Process Suite), is a comprehensive platform that helps organizations create, manage, and optimize business processes with ease. The platform is renowned for its rapid application development capabilities, integration with Microsoft technologies, and its ability to scale from small departmental applications to large, enterprise-wide solutions. WEBCON BPS offers a low-code environment that empowers organizations to build and modify applications quickly, reducing time to market and improving agility. As a long-standing partner, we have seen firsthand the transformative impact WEBCON's solutions have on businesses, helping them streamline operations and drive productivity. This year, WEBCON DAY is focused on showcasing the latest developments in the WEBCON BPS platform, including enhancements to its low-code capabilities, new features that improve user experience, and integration possibilities with other major platforms such as Microsoft 365. Attendees will have the opportunity to hear directly from WEBCON's leadership team, industry experts, and clients who have successfully implemented WEBCON BPS to transform their business processes. Key sessions include discussions on best practices for implementing process automation, real-world case studies of successful digital transformation projects, and hands-on workshops to deepen understanding of WEBCON's offerings. We are especially excited about the in-person format this year, as it provides an unparalleled opportunity to connect face-to-face with industry peers, WEBCON experts, and other partners from around the world. The conference agenda is packed with insightful sessions, panel discussions, and networking opportunities that will allow us to gather valuable insights and bring fresh ideas back to our clients. Being part of WEBCON DAY helps us stay informed about the latest trends and best practices in digital transformation, which is crucial for delivering high-value solutions to our clients. Attending WEBCON DAY allows us to stay at the forefront of innovations in process automation and digital transformation, ensuring that we bring the best possible solutions to our clients. By participating in this event, we reinforce our commitment to leveraging cutting-edge technology to enhance our clients' operations and maximize their return on investment. We are confident that the knowledge and connections we gain from WEBCON DAY will play a key role in continuing to provide exceptional service and innovative solutions that meet the evolving needs of our clients. Stay tuned for updates on the insights and opportunities we gain from WEBCON DAY, as we continue to provide solutions that drive efficiency and success for our clients. We are proud to partner with WEBCON and look forward to sharing how the latest advancements in process automation can benefit your organization. explore related content back to news

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