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  • SYNERGY | Nintex Partner

    Home Services Team Insight Company Contact Nintex Mission Statement Synergy has been a Nintex partner for over a decade, and we have a broad range of cross industry experience, which helps us think outside the box when it comes to working with and implementing solutions for our customers. ​ Nintex is powerful, easy to use, and can provide better results and business insight. Their toolset operates within your existing SharePoint or Office 365 environment, so creation, editing, and testing can happen seamlessly. ​ Synergy’s consultants and developers can help you with your project requirements, including process design and development for complex workflows and real-world training with Nintex solutions. Whether you’re new to the concept of Nintex technologies, or are looking to learn best practices from industry experts, Synergy can help you reach your business goals. About Nintex Our partners are an integral part the Nintex community. With the global Nintex Partner Network, customers can team up with a knowledgeable partner to build automation solutions that solve their unique business challenges. ​ Our network of hundreds of trusted partners utilize their Nintex Platform expertise to provide best-in-class process automation and management solutions for thousands of organizations worldwide. Offerings Synergy's Nintex Services include design, development and training on all that the Nintex family of products has to offer. Whether you are on premises, in Office 365, or somewhere in between, Nintex has solutions that scale to meet your businesses unique requirements. With over a decade of experience as a Nintex Premier partner, Synergy can take our experience and expertise to help you realize your process automation goals – on time, in budget, and where you need automation most. Nintex for O365 Nintex for O365 enables our customers to design and build automated processes in SharePoint Online. Nintex for O365 enables our team to build Nintex Workflow and Nintex Forms solutions with the ability to consume workflows anywhere – on premises, in the cloud, or in hybrid deployments. Nintex workflow for SharePoint Nintex Workflow for SharePoint is a leading process automation platform for your SharePoint environment, with powerful connectors enabling you to extend your automation into key line of business platforms. Nintex Forms for SharePoint Nintex Forms gives SharePoint site owners a responsive, modern forms designer. Designed to work on desktops, tablets and mobile devices, Synergy can help you create and publish your electronic forms on prem, in the cloud, or in the Nintex Mobile App. Promapp Nintex Promapp is used by our customers as a non-technical way of mapping their business processes which Synergy can leverage to create the initial framework for the workflow itself, reducing discovery and development time as well as costs for your process automation project. Watch Video Nintex workflow Cloud What if you want workflow and forms, but don’t want or use SharePoint? Nintex Workflow Cloud (NWC) has you covered. NWC has predefined connectors for a growing number of cloud solutions, with integration options for on premises platforms as well. See how Synergy helped one of our customers solve a critical COVID challenge (AP School case study link) using NWC. Watch Video Robotic Process Automation (RPA) With the acquisition of Foxtrot RPA, Nintex rounded out their platform to enable partners and customers build botflows. RPA extends the power of automation to any platform from Excel to line of business applications quickly and easily. OtheR Nintex Videos Manage, Automate & Optimize with Nintex Nintex Promapp Process Management Software Nintex Partner James Beck of Synergy Awards Synergy Asia Pacific Region Wins Nintex Award Read Recent Case Study See Our Courses Back to Partners

  • SYNERGY | Insights

    Home Services Team Insight Company Contact Insights NEWS Powell Partner of the Year Synergy is honored to have been awarded the 2020-2021 Partner of the Year by Powell Software. Read More Synergy Asia Pacific Region Wins Nintex Award Synergy is pleased to announce it has been named a winner in the 2020 Nintex Partner Awards within the Business Continuity category. Synergy was recognized for its proven ability to accelerate digital transformation and results for organizations across industries by leveraging the easy, powerful, and complete capabilities of the Nintex Process Platform. Read More Powell Partner of the Year Synergy is honored to have been awarded the 2019-2020 Partner of the Year by Powell Software. Read More Celebrating 25 Years Synergy is '25 years young'. It's time to celebrate, reminisce and look ahead to the next 25 years. Read More View Webinars View Case Studies

  • SYNERGY | Business Continuity | Data Backup/Recovery | Virtualization

    Home Services Team Insight Company Contact Business Continuity When the unthinkable happens, is your business prepared? Having a plan in place for when disaster strikes can make the difference between another successful year and significant business impact or worse. There are a variety of different solutions which tie to how much you want to mitigate your risk. 90% of companies fail within a year unless they can resume operations within 5 days. 1 40%-60% of businesses never reopen their doors following a disaster. 1 40% SMBs are unable to recover quickly and fully from a ransomware attack. 2 96% SMBs fully recover from an attack with a Backup & Disaster Recovery Plan. 2 You cannot predict what the future holds, however, Synergy can help you be more prepared for whatever comes your way. We have several service offerings that will protect you at a variety of levels including data backup, disaster recovery, and virtualization. Modern data backup Synergy will work with you to develop a backup strategy that works best for your business. Your data can be backed up in several ways depending on the needs of your business, ensuring that recovery of your critical data is prioritized over less critical data. Disaster Recovery Synergy can walk you through the process of setting up a disaster recovery plan so you can rest easy. In the event of a partial or complete data loss, Synergy will implement recovery efforts based on the backup strategy we have collaboratively put in place. Data Replication & Virtualization If real-time, or near real-time, access to your data is key, we can ensure your back up strategy is developed around replicated data and or virtualized environments, which in the event of an emergency will give you transparent access to your data. ​ Synergy offers a mix of consulting services that will help us determine your risk tolerance, critical elements or services you may need, so that we can create the best fit tech road map for your business. We will work with you to create a strategic plan for business continuity and data backup that is tested, validated, and ready to work for you in the event that the worst actually happens. 1 https://www.fema.gov/media-library-data/1441212988001-1aa7fa978c5f999ed088dcaa815cb8cd/3a_BusinessInfographic-1.pdf 2 https://thestack.com/wp-content/uploads/2017/09/StateOfTheChannelRansomwareReport_2017.pdf

  • SYNERGY | Digital Transformation

    Home Services Team Insight Company Contact DIGITAL TRANSFORMATION SERVICES Digital Transformation is not just a one and done deal, but instead an ongoing process that your business needs to take to pave the way to modernization and efficiency. It is the process of utilizing an array of technologies including (but not limited to) Office 365 or SharePoint to help you improve efficiencies relating to your business model. Whether you need training on tools in the Microsoft, Google, and Amazon technology stack or you’re looking for SharePoint, process automation consulting on collaboration best practices, or want to refresh or build your current intranet to reflect your brand, Synergy is the business that can take your ideas and make them a business reality. Professional Services Whether you are just starting your Digital Transformation journey, or you need assistance on different aspects of your current initiatives, Synergy’s Solutions Consulting team will work with your team, managers, and key stakeholders to understand your business’s goals and challenges. SharePoint Consulting See More A unified look-and-feel of your company’s brand within the tools it utilizes can be essential when it comes to promoting trust and unity amongst team members. Explore how Synergy will work with you to create a customized look-and-feel to the tools you utilize every day. Branding & Design See More Changes, such as Digital Transformation, can be pivotal to success for your business. But without all of your employees up to speed with the newest tools, business processes, and technology, that success may be hard to achieve. That’s why, at Synergy, we believe success goes hand-in-hand with proper training. We offer employee and user training for SharePoint and Office 365 solutions, so your employee’s skillset is enhanced along with the technology you are implementing. Training See More Process Automation Business Process Management Business Process Management or BPM empowers organizations to discover, identify, and document the processes that are used every day, but which may not be followed consistently or completely. Mapping the roles staff need to fulfill, the steps required to complete tasks, and the risks and costs associated with these tasks gives a clear picture of what a company does and is essential to risk and compliance management. See More Process Automation In the technology driven world of today, manual processes can be time consuming, riddled with human error and even inefficient. Streamlining your processes is not just about saving time, it’s about using resources effectively. The old adage is true – work smarter, not harder. See More Nintex As a Nintex Premier Partner, Synergy uses time proven methodologies and a deep knowledge of Nintex technologies to deliver workflow solutions that help you capitalize on your organization’s time and ROI. Learn more about how our Solutions Consultants can work with you, whether you’re developing your first Nintex solution or working on a complex workflow. See More Webcon Synergy’s Partnership with Webcon gives our experienced design and development team a powerful platform to deliver elegant and flexible process automation solutions. Webcon understands the needs of their customers which has resulted in Instant Change technology, citizen assisted development tools, and a truly innovative approach to delivering what customers want from their automation platform – flexibility and power, without worrying about where your data lives or about the long term impacts of upgrades or migrations, which are seamless with Webcon technologies. See More Sharepoint Custom Apps & Development Having an internal resource for communication is a great way to solve problems, confer about different topics, promote collaboration and teamwork. Synergy offers consulting and implementation of Enterprise Social Networks within your organization by using various tools in the Microsoft stack, as well as other popular social platforms for business. See More

  • SYNERGY | Social Media Marketing

    Home Services Team Insight Company Contact Social media Marketing Having a business presence on social media can be an extremely valuable tool, and can significantly impact growing your customer base and expanding your brand reach. Social Media is one of the key channels where customers learn about and engage with businesses, make purchasing decisions, and explore. Having a solid online presence not only raises awareness about your business, but it can improve brand integrity and encourage brand loyalty. ​ There are many key players on the board in Social Media Marketing today, and not every platform is going to work for every business type. That’s where we come in. Synergy can help you determine which social platform will help your business develop your brand, raise awareness, generate leads or sell a product or service. Top Social Platforms The leader in social marketing reach changes all the time, but the following four platforms consistently lead the pack. We will work with you to decide which of these platforms is right to achieve your business and marketing goals. Facebook While Facebook is normally seen as a platform for finding and building friendships in your personal life, it is especially prevalent now for all types of businesses (B2C and B2B). Begin building trustworthy relationships with your current and future customers by being present on a platform that they use every day. Instagram Instagram is one of the fastest growing marketing spaces today and is the epitome of showing rather than telling. The platform is unique by relying on visual aspects, such as video or images, to reel your customers in. Much like Facebook, Instagram is there to build relationships and a community with your customers on a platform that they are highly engaged in. LinkedIn LinkedIn is mostly seen as a great networking platform for professionals; it can be a marketing asset for businesses that are more B2B oriented. Because this platform is more professionally focused, it can be great way to reach more targeted audiences, which can result in higher quality leads. Twitter Twitter is a hub for sharing information. It is a wonderful platform for brand engagement, awareness, and communication with your current and potential customers. Increase interaction with your audience by including Twitter in your digital marketing strategy. We encourage a holistic approach to digital marketing, so you can cast a wider net and reach your target audience. Your business will be assigned a dedicated strategist, who will work with you to reach your marketing goals, stay on top of upcoming trends and algorithm changes.

  • SYNERGY | Website Solutions For Your Digital Strategy

    Home Services Team Insight Company Contact Website Design & Development Positive or negative, your website is the first impression your customers have of your brand. While the tools to create a website are available to everyone, Synergy has the knowledge and expertise to execute a successful site experience that yields purpose and delivers results. ​ Progress and change in website development, design, and structure happens quickly, which means the average life span of a website before it needs to be updated is about 2 or 3 years. Because websites are one of the biggest visual representations of a business, making sure your business is being perceived by your customers as modern is critical. Our Creative and Development team work together with your key stakeholders to bring to life a website that has outstanding user experience, looks modern, and possesses the capacity to grow with your business. ​ Synergy has been in the website business since the late '90s. A lot has changed over the years and we have gained a wealth of experience. Most commonly, our projects fall into one of the three areas below. Our Core Offerings Since our first website project in 1997, Synergy has gained a wealth of experience within this ever-changing space. Today we place our ample service offerings into one of three bite size, but easily digestible, offerings: Synergy Modern Modern and responsive web solutions for your business. Synergy Modern projects are ideal for companies that want an online presence. B2B or B2C, professional services to fun and informative, there is a Synergy Modern, cost effective web solution for you. Synergy Digital Is your goal to generate business opportunities, sell a product or service, or enrich brand awareness and engagement? If so, the Synergy Digital Solution is for you. Synergy will ensure that your users will have an effortless and seamless experience on your website from start to finish with an integrated social strategy. Synergy Enterprise For more in-depth project requirements, often with complex integrations and a large amount of content, the Synergy Enterprise Solution is for you. We will work with you to refine your requirements, build the functional specification, assist with project management resources, and more. The "Synergy Method" Synergy prides itself in keeping all aspects of your website design & development under one roof. Each project is assigned a Project Manager, who will work with you every step of the way, from Brand Evaluation to Project Development & Launch. Our Creative Team focuses on creating a website that reflects your brand culture, which means every website we create is unique. Our end goal for every one of our projects is to create a site that meets your goals while staying within your budget. ​ Our development team works with a number of different platforms and tools, depending on your requirements.

  • SYNERGY | Digital Strategy

    Home Services Team Insight Company Contact DIGITAL Strategy Having a cohesive Digital Strategy is key when reaching your business goals via your online presence. Digital Strategy is not just a focus on one platform, idea, or methodology, but a developed plan that implements a combination of different tools and strategies to achieve your goals. At Synergy, we help your business develop a comprehensive Digital Strategy that puts your services, brand, and products in front of the people that matter most to your business to assist in reaching your goals. Digital marketing Being visible on the first page of search engine results is important, and investing in Paid Search advertising is just one aspect of Synergy’s holistic approach to Digital Marketing. We can get your business in front of audiences that are actively searching for your business, services, or products. Paid Search See More Social Media is not just used for building personal relationships any more; it is an integral part of any business's digital marketing strategy. Whether your business is B2C or B2B, we can develop a social strategy that meets your marketing goals. Social Media Marketing See More We believe in the importance of making informed decisions, especially when it involves your digital marketing budget. At Synergy, we take the time to analyze trends within your marketing efforts using various marketing tools Optimization & Analysis See More Website Solutions Website Design & Development Positive or negative, your website is the first impression your customers have of your brand. While the tools to create a website are available to everyone, Synergy has the knowledge and expertise to execute a successful site experience that yields purpose and delivers results. Our creative and development team work together to bring to life a website that not only is user friendly and modern, but will also have the capacity to grow with your business. See More Our Work Explore our portfolio to see some recent examples of work from a sample of our customers See More

  • SYNERGY | Google Partner

    Home Services Team Insight Company Contact Google Mission Statement The Google Partner badge shows that specific Partners have passed Google Ads product certification exams and are up to date with the latest product knowledge. In other words, they earned it. ​ View our partnership: https://www.google.com/partners/agency?id=4720043439; About Google Partnerships Google Partners can specialize in one or more of the following Google Ads product areas: S earch Advertising: These Google Partners can help you create and optimize ads that show up on Google Search. They can also advise on keyword strategy and budget planning. Video Advertising: Need assistance with implementing and optimizing your video ad campaigns on YouTube? These Partners can help. Display Advertising: These Partners can help you create compelling visual ads that reach potential customers on over two million websites and 650,000 apps. Shopping Advertising*: Certified Partners will help you place your products on Google Search, set up your inventory on Merchant Center, and create Google Shopping campaigns. * The shopping advertising certification is not available in some languages. Please check the availability on our Help Center. Back to Partners

  • SYNERGY | Digital Marketing Optimization & Analysis

    Home Services Team Insight Company Contact Optimization & Analysis When campaigns are optimally set up, the results of those campaigns become data. Data is extremely important to any healthy Digital Marketing Strategy, because it provides insight into what optimizations need to be made for continued success. At Synergy, we take the time to analyze trends within your marketing efforts using various marketing tools. Each of our clients receives reporting on a regular basis. Our strategists take the time to explain to our clients why we make certain changes and recommendations for their campaigns, so there is never any uncertainty on the direction of Digital Marketing efforts. ​ We know that Digital Marketing is ever evolving, so we are always on the lookout for upcoming trends in the market. Our strategists will work with you to understand new trends, if and how it is relevant to your business, and how to implement it into your current Digital Strategy. Landing Pages Different landing page layouts, color schemes, verbiage, call to actions, and more can be tested. Our strategists will review the data and recommend changes according to responses to different landing pages. Audiences Our strategists will review current data available and conduct research to develop target audiences for certain campaigns in your Digital Marketing strategies. Testing to expand audiences is beneficial as new data is developed, goals change, or if new products or services become available. Conversions Optimizing campaigns for better conversion rates or costs per conversion acquisition is an ongoing process for all Digital Marketing campaigns. Conversions can look different for every business. For example, a form submission for a newsletter, selling a product/service, or even viewing a key page of your site can be counted as conversions. With the proper tracking implementations in place, our strategists can work with you to better optimize your sales funnel. Some Common Tests & Optimizations We Focus On

  • SYNERGY | IT Service Desk & Support

    Home Services Team Insight Company Contact Service Desk Synergy has a dedicated service desk to assist when things go awry. Our service desk is available 24/7/365 and tickets can be logged in numerous ways. We are not a traditional help desk or a generic call center. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk. ​ We want you to know and feel comfortable with the people you are working with, so we assign a support lead who will be there to work with you on any issues that need a little bit more of a personal touch, including, but not limited to, tricky software issues, escalating hardware repairs, and prioritizing new installations and system upgrades. We understand the aggravation of a work interruption, so we aim to execute our work as professionally and efficiently as possible within agreed service levels. Our Tools For Success When you work with Synergy, you get our people and our tool bag. Ticketing System All of our projects and services are managed through our ticketing system, which you can access via your own Self-Service portal to log and track progress on our work. The system is transparent. In it, you can read the internal notes and get as involved as you like in the status of your issue. On a monthly basis, we will let you know how we are doing in terms of ticket volume, customer satisfaction and service levels. You can also access data visualization tools within the system to slice and dice the data as you need for your own internal reporting or measurement purposes. Network Monitoring & Management This amazing set of tools enables us to monitor and manage the health of infrastructure, workstations, data backups and more. Through real-time monitoring, we gain detailed insights into the performance of the systems you use every day. By setting thresholds, we are able to better forecast and address potential issues before they cause any noticeable work interruptions.

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