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  • Customer Service

    Customer Service It’s time to start wearing your underpants on the outside Servicing customer needs can be cumbersome due to a lack of efficiency within your organization. Getting answers to questions and relying on tools such as email for internal feedback can lead to frustration for you and, in turn, customers suffer. ​ Let SYNERGY help you change the dynamic. Customer Service is the front line in how your customers view your organization. ​ All too often, the tools available to you to service your customers are lacking, which can result in a poor perception from the very people you need to keep happy. SYNERGY provides multiple solutions that can help you escape the status quo and travel to a place where amongst other things you can: Communicate more efficiently internally with your team and externally with your customers Better track and report on your activity Streamline and track customer issues helping with better FAQs and self-help content Identify issues and bottlenecks internally and back it up with evidence Reduce duplication of effort in dealing with customer support issues

  • Maitri Vyas

    Maitri Vyas Solutions Consultant Maitri is an innovative, motivated and results oriented project manager with over fifteen years of experience. She has a passion and proven track record for building relationships and exceeding client and management expectations. Maitri plans and manages all aspects of projects from kick-off to final acceptance, carefully aligning defined business goals with the technology solutions recommended by Synergy’s subject matter experts. Synergy and our clients often joke that we are ‘afraid of Maitri’. Ever the consummate professional, Maitri nonetheless diligently holds resources on both sides of a project accountable for their tasks and deadlines, part of what makes her such a valuable member of our team. Between organizing, prioritizing and assigning tasks, Maitri keeps everyone honest and on track. Integral to her role is her focus on continual process improvements, ensuring that with each project Synergy absorbs the lessons learned to refine our service delivery to optimize our competitive advantage and help both Synergy and our customers realize bottom-line gains. Maitri is an expert in agile and waterfall project management methodologies and is known for her ability to produce high-quality deliverables from both client and Synergy resources. Maitri is a certified Project Management Professional and Certified Scrum Master. United States United Kingdom Australia Singapore South Africa

  • Owner

    Owner It’s your money. Spend it wisely. Caring for your business is far more than just a full time job. When do you take time to focus on optimizing your technology needs or digital strategies? Let SYNERGY help you be effective and efficient both in terms of cost and delivery. Your company is the first thing you “do" in the morning and the last thing you do at night. At SYNERGY, we understand that your focus should be on your business, your employees and your customers. We believe that technology should be there to connect these elements, not disrupt them. As a multi-tiered technology company, we can help both in terms of strategy and delivery in a number of key areas to allow you to focus on your business. Whether the best fit for your organization is wholly cloud-based, or hybrid on-premise, we can help you through the implementation.

  • Human Resources

    Human Resources It’s time to be appreciated Your employees see you as an enforcer of policy while the business sees you as a necessary evil in terms of cost and overhead. Let SYNERGY help you change the discussion. The HR function is vital to the health of any organization but all too often the tools available to you are lacking both in terms of efficiency for you and usability for your employees. ​ If you have an HRIS system, chances are it’s not fulfilling its promise (it might even have further complicated matters). If you don’t have an HRIS system, then you are likely trapped in spreadsheet and email purgatory. SYNERGY provides multiple solutions to help you escape the status quo and travel to a place, where amongst other things, you can: Enhance your connectivity with your employees Help you publish and manage your employee handbook and policies Enhance onboarding and off-boarding Help streamline the benefit administration process Improve outbound communications using tools to cut down on email Help manage the exit process Help you automate today's manual processes

  • Business Executive

    Human Resources It’s time to be appreciated Your employees see you as an enforcer of policy while the business sees you as a necessary evil in terms of cost and overhead. Let SYNERGY help you change the discussion. The HR function is vital to the health of any organization but all too often the tools available to you are lacking both in terms of efficiency for you and usability for your employees. ​ If you have an HRIS system, chances are it’s not fulfilling its promise (it might even have further complicated matters). If you don’t have an HRIS system, then you are likely trapped in spreadsheet and email purgatory. SYNERGY provides multiple solutions to help you escape the status quo and travel to a place, where amongst other things, you can: Enhance your connectivity with your employees Help you publish and manage your employee handbook and policies Enhance onboarding and off-boarding Help streamline the benefit administration process Improve outbound communications using tools to cut down on email Help manage the exit process Help you automate today's manual processes

  • Marketing

    Customer Service It’s time to start wearing your underpants on the outside Servicing customer needs can be cumbersome due to a lack of efficiency within your organization. Getting answers to questions and relying on tools such as email for internal feedback can lead to frustration for you and, in turn, customers suffer. ​ Let SYNERGY help you change the dynamic. Customer Service is the front line in how your customers view your organization. ​ All too often, the tools available to you to service your customers are lacking, which can result in a poor perception from the very people you need to keep happy. SYNERGY provides multiple solutions that can help you escape the status quo and travel to a place where amongst other things you can: Communicate more efficiently internally with your team and externally with your customers Better track and report on your activity Streamline and track customer issues helping with better FAQs and self-help content Identify issues and bottlenecks internally and back it up with evidence Reduce duplication of effort in dealing with customer support issues

  • Bob Slaymaker

    Bob Slaymaker SharePoint Consultant As a senior solutions consultant Bob started his career over a two decades ago, working as a laptop repair technician while going to school to work on his degree. He has worked at Synergy as a helpdesk technician, developer, DBA, Webmaster, Infrastructure Engineer, Trainer and finally Consultant since that time. Bob has spent the last several years working with customers on analyzing complex technology problems, identifying and implementing solutions founded on best practices to ensure a successful strategic outcome for the business. Bob’s experience working closely with Synergy clients to identify how SharePoint, cloud and 3rd party tools can be leveraged to solve specific business challenges with well-engineered and structured technology solutions to ensure a successful project outcome. Along with Consulting, Bob works with Synergy clients in all aspects of cloud and SharePoint implementations and migrations. His diverse background and range of skills allows him to have a full understanding of all the pieces that need to fit together, with an eye towards sustainability and long term growth while easing administrative burdens by leveraging modern tools and practices. This understanding gives him the ability to work in close conjunction with executive leaders and critical IT staff at our clients to insure successful implementations. Bob’s infrastructure background, deep working knowledge of cloud and web application technologies, and drawing from his experiences as a database administrator and developer gives him great insight into the problems companies deal with day to day. His working experience in a range of industries and verticals also ensures he can draw from this knowledge to deliver insightful and effective solutions for Synergy’s clientele. United States United Kingdom Australia Singapore South Africa

  • Annaliza Palma

    Annaliza Palma SharePoint Consultant and Trainer Anne Palma serves as a SharePoint Consultant and Trainer for Synergy. Anne holds the MCT and MCSA certifications and has a diverse background in IT having skills in Windows systems administration, SharePoint, graphics design and web design, as well as a strong track record as a technical trainer. Anne’s focus for the past several years has been how to optimize the interaction between users and IT systems which includes an emphasis on user interface design and logical process flow as well as the education component of training users on the system. Singapore United States United Kingdom Australia South Africa

  • Pediatric Dentistry

    Pediatric Dentistry Below is a gallery of ads we have created for Pediatric Dentistry. These ads were created to be optimized within multiple social platforms (e.g. Facebook, Instagram, and LinkedIn) and placements (e.g. newsfeeds, video, stories). Social Ads Out of gallery Back to Portfolio

  • Peace in France

    Website Design & Development Synergy Modern About The Project Peace in France operates a set of beautiful boutique gîtes located in the South of France. They also run a travel blog for the area. See Live Site Back To Portfolio