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Home Services Team Insight Company Contact SharePoint Consulting Modernizing your business processes is not just a one and done deal, but instead is an ongoing process. Synergy’s Digital Transformation Experts utilize an array of technologies including (but not limited to) Office 365 or SharePoint to help you improve efficiencies relating to your business model. Whether you need training on tools in the Microsoft, Google, and Amazon technology stack or you’re looking for SharePoint, process automation consulting on collaboration best practices, or want to refresh or build your current intranet to reflect your brand, Synergy is the business that can take your ideas and make them a business reality. Implementing SharePoint solutions across companies of all types, sizes, and industries is Synergy’s passion. By utilizing our incredible team, we can help you initiate, plan, execute, and close your project successfully, on time, and within your budget. Not your average "Consultants" We believe that our clients deserve solutions that will enable you to achieve your goals, which is why we don’t like to label ourselves as “Consultants”, but rather Experienced Advisors. Our team believes in a collaborative approach, which means we will work with you to visualize your business’s best self. Together, from discovery to findings to implementation, we can bring 25 years of experience and proven methodologies across a variety of industries to work for you. More rewarding outcomes happen through CollaboratioN Better Intellectual Capital use Innovation and idea generation Breakdown of information silos across the organization Knowledge sharing and capture Increased transparency of information Increased productivity Enhanced ability to locate subject matter experts Reduction in the use of email for Corporate Communications Improved job satisfaction and company loyalty What differentiates Synergy from other SharePoint consulting firms? There are two principal benefits to working with Synergy. First, all of our projects focus on delivering a better user experience through the use of branding and thoughtful design. Second, Synergy does not target a specific vertical, and having worked in the SharePoint space since the earliest versions of SharePoint, we have been fortunate enough to work with businesses across different industries. This broad range of experience gives us unique insights into solving problems with meaningful solutions. Does Synergy specialize in a specific industry or vertical? No. And this is a good thing! We have been fortunate enough to work with Financial Services, Manufacturing, Education, Marketing, Telecommunications, Energy, Construction and Project Management, Public Sector, non-profit, Consumer goods, and Retail to name a few. The diversity of our customer base has forged a team with a wide range of experience to draw from, enabling us to deliver unique and impactful solutions to all of our customers. Do you outsource work? No. All work is performed by Synergy employees. We have SharePoint centers of excellence in our headquarters in Westport, Connecticut and in Singapore and Australia. Your site lists a lot of partnerships. When are they involved in my project? Synergy is proud to be a top tier partner with key vendors like Powell Software, Nintex, and more. However, we feel strongly that every SharePoint project is unique to your business and your needs. We have cultivated our partnerships over the years to enable Synergy to deliver a wide range of services, leveraging our partners only when there is a defined business need or a benefit – either technical or financial – for our customers. We are never out to ‘hard sell’ a vendor or software platform. We are concerned about support. Can you help? Absolutely. While we strongly believe you should manage your own SharePoint solution and offer training and enablement services as part of our engagements, we are not just a project company. We can offer support on an as-needed basis, or as a managed service. We’ll be there as much as you need to ensure your success. Our Clients Include

Home Services Team Insight Company Contact Hawaiian State Public Library System (HSPLS) Summary Data HSPLS provides library services across 7 islands in the State of Hawaii. Industry State Sector/Public Services Geography USA Consulting Training Services Nintex Workflow & Process Automation technologies SharePoint Windows Server Hyper-V Challenges/Goals Automate manuals steps and eliminate redundant steps in the system Eliminate reliance on paper Provide a one-stop-service Solution/Approach Determine the platform (SharePoint) Meet with stakeholders to understand both the process and the culture Define the functional specifications Build the solution to include a SharePoint site, lists, libraries and workflows. Overview The Hawaii State Public Library System (HSPL) has more than 50 branches located across seven (7) islands. Their mission is to provide Hawaii’s residents, in all walks of life, and at each stage in their lives, with access to education, information, programs and services, and to teach and nurture the love of reading and the habit of life-long learning. Challenges/ Goals HSPLS had an archaic system for managing supply orders across their more than 50 State Branches. The existing solution involved a variety of manual and repetitive tasks, combining manual delivery of Excel forms, multiple emails among participants, version skew among documents and the need to print and markup the spreadsheets repeatedly. The system was time-intensive, difficult to manage and used a lot of paper. It was the goal of this project to automate, streamline, and optimize the system in order to provide a “one-stop-service” location for Ordering staff members, as well as other staff members that are the recipients or the suppliers of information. Solution/ Approach Understanding the power of the SharePoint platform and because HSPLS was already an active user of SharePoint, Synergy recommended leveraging their existing Web infrastructure in order to architect the solution. With that decision made, Synergy embarked on a series of requirements gathering sessions which gave us not only an understanding for the existing processes, but a look into the culture of the organization and sense of the required improvements. The Synergy team then worked closely with the HSPLS team to define a functional specification that defined the workflow process, the lists and libraries that would be built, the required metadata columns and the views that would be required. Once the specifications were signed off, Synergy proceeded to build out the solution by creating the Ordering site, required lists and libraries and developing the various workflows that were required. The solution addressed both technical and cultural challenges by keeping list views for data entry primarily in datasheet views in order to provide a familiar interface for staff who were accustomed to doing tasks Excel spreadsheets. Results The result was a “one-stop-service” with a user-friendly, intuitive solution that automated manual steps and provided custom views based on user roles. Workflows aggregated information and provided validations on ordering lists that previously took many hours to complete with paper. All branches are now connected and have visibility across the State ordering system. Back to Case Studies

Revelation helpdesk Below is a gallery of ads we have created for Revelation helpdesk. These ads were created to be optimized within multiple social platforms (e.g. Facebook, Instagram, and LinkedIn) and placements (e.g. newsfeeds, video, stories). Social Ads Videos Back to Portfolio

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Home Services Team Insight Company Contact Powell Partner of the year APAC 2020 About the award “2020 has been a challenging year for everyone across the globe, including within our own industry. However, during this time, we have seen a significant acceleration in digital transformation projects for organizations throughout the planet. The need for modern digital workplaces has never been so strategic, with every company now needing to refocus time and investments into “how to connect employees”. ​ This is our core mission at Powell Software, and we are very honored to partner with you every day to achieve this. ​ We have a tremendous opportunity with our entire ecosystem. 2021, is the time to take a step back as IT and Business decision-makers, to think, redesign and build solid digital workplaces. It’s an opportunity to better connect employees, bring structure, governance, and unified tools within this new employee hub, and to unify the three core pillars of the digital workplace. ​ After making these announcements at the Digital Workplace Convention, we took the opportunity to recognize the hard work and commitment of our partner network. Each year we recognize the contribution of our partners during our annual convention and we were delighted to bring this online in 2020. ​ Our winners have demonstrated a relentless commitment to Powell Software. Combining true technical expertise in deploying the Powell 365 platform, with a strong drive and ability in pitching the Powell Software’s unique value proposition to detect and close new projects. ​ We are pleased to announce that Synergy is our Powell Software 2020 Partner of the Year winner for Australia and NZ region! ​ Synergy has demonstrated a relentless and continuous commitment to Powell Software through out the years by combining a true technical expertise in deploying the Powell 365 platform along with a strong drive and ability in pitching the Powell Software’s unique value proposition to detect and close new projects. ​ This award is well deserved. Thank you so much for this commitment to our strategic partnership!” Awards See Recent Case Study Back to Insights

Website Design Synergy Modern About The Project Ziegler IP Law Group offers high-quality intellectual property services that are tailored to the specific needs of the client. Matters receive individual attention to ensure that client objectives are met in an efficient and effective matter. We provide expertise across all technical disciplines. Our staff has experience in chemistry, chemical engineering, electronics, telecommunications, computer implemented inventions, mechanical engineering, pharma and biotech. Familiarity with requirements in the US and abroad allows us to provide effective intellectual property protection strategies for inventions, designs and trademarks. See Live Site Back To Portfolio

Security Tracking of Office Property ​ Social Ads Videos Back to Portfolio

Home Services Team Insight Company Contact Business Process Management Business Process Management or BPM, empowers organizations to discover, identify, and document the processes that are used every day, but which may not be followed consistently or completely. Mapping the roles staff need to fulfill, the steps required to complete tasks, and the risks and costs associated with these tasks gives a clear picture of what a company does and is essential to risk and compliance management. Understanding an organization’s business processes completely promotes cost reduction through process improvement and automation. Business Process Management 01 Discovery 02 Model 03 Evaluate 04 Measure 05 Improve 06 Enhance How Do We Do It? We sit with your key stakeholders to gather and evaluate information about the business relevant to setting the groundwork for the BPM effort. We leverage the Nintex Promapp platform to accelerate and deepen the output and to provide our clients with a tool for long term process governance. For those organisations that lack the resources to undertake the initial documentation of processes we can work in parallel with process experts to get processes documented. ​ Once the BPM effort starts to reach some maturity (based on completeness of process documentation) organisations would typically embark on the process improvement and optimisation tasks which typically lead to IT Process Automation projects.

INTRANET Design & Development About The Project *Blurb of text will go here* Back To Portfolio

Home Services Team Insight Company Contact Kogarah City Council Live Tiles and Office 365 Summary Data Kogarah’s local government area (LGA) is located 14km south of the Sydney CBD, covers almost 20 square kilometres and has a population of around 53,000 people. Industry Government Geography Australia technologies Office 365 Live Tiles Yammer Consulting Office 365 SharePoint Intranet Consulting Challenges/Goals Implement an intranet on Office 365 to provide a solution to enhance knowledge sharing between staff Solution/Approach The solution provided a central hub for many of the council’s collaborative requirements, providing an easy to access system for council forms, policies, news and resources. It also provides a collaboration environment for teams and projects. Overview Kogarah’s local government area (LGA) is located 14km south of the Sydney CBD, covers almost 20 square kilometres and has a population of around 53 000 people. Part of the St George region, the area is known for its sporting history, picturesque parks and foreshore and its relaxed, familyoriented lifestyle. Kogarah City Council’s vision is to have a viable and sustainable future in partnership with the community; to achieve this they are undertaking the following: To build on the diversity of our community To improve our natural and built environment To respond to changing community needs and expectations Situation KCC had an existing Intranet which was used as a simple and central point for communications for departments. Synergy was asked to deliver a new solution that would provide the following functionality: New and updates Documents and form storage Discussion forums through Yammer Improved communication, collaboration and task tracking A visually complex design onto Office 365 Cross browser support and optimisation for smart phones Accurate refreshed content for a strong user A new (IA) to provide a coherent navigation experience Simple Tools and instruction to maintain content Site Templates Content Manager training aligned with the above principles Solution Synergy worked alongside the KCC team throughout the project to define the requirements of the organisation prior to any work commencing. Synergy then formulated a range of solutions and worked with KCC to determine which the best fit was for KCC. The benefits of Office 365 and LiveTiles were chosen as the winning combination due the numerous benefits of the cloud and design efficiency. Synergy then created visual concepts from KCC’s styling and built out a solution in LiveTiles to implement this. By implementing a solution in LiveTiles we avoided complicated custom development in Master Pages and future proofed the environment for future Microsoft cloud updates. This also reduced the time and cost in realising the design into a production site. The new Office 365 intranet will provide enhanced knowledge sharing and collaboration between staff, in a responsive user-friendly environment. Maintaining the intranet will also be easily done as Synergy provided end user training to allow content management to be easily done by staff with minimal Office 365 experience. Back to Case Studies