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synergy blog
The Forthcoming Demise of the Laptop Class: Evolving with AI, Not Against It
AI is redefining the “laptop class.” Read on to learn how to adapt, lead, and keep work human in the years ahead.
Synergy Team
Aug 21, 20254 min read
What Microsoft 365 Copilot Can (and Can’t) Do for Your Team: A Realistic Guide to AI-Enhanced Productivity
A clear-eyed look at Microsoft 365 Copilot: where it shines, where it falls short, and how your team can adopt it with confidence.
Synergy Team
Jul 24, 20255 min read
When AI Looks Confident but Gets It Wrong: What Hallucination Rates Really Mean for Your Business
AI hallucinations aren’t rare. Learn what they mean for business decisions and how to build safer AI workflows.
Synergy Team
Jan 275 min read
What Is a Managed Service Provider (MSP)?
A clear explanation of what MSPs do, how managed service providers work, and how they support secure, reliable business IT.
Synergy Team
Jan 133 min read
How Proactive IT Monitoring Minimizes Costly Downtime
Discover how proactive IT monitoring reduces downtime by identifying issues early and improving system reliability across your organization.
Synergy Team
Dec 23, 20253 min read
Em Dash: The New ‘Tell’
The em dash has become a subtle AI writing signal. Here’s why it shows up everywhere and what it reveals about workplace communication.
Synergy Team
Dec 16, 20254 min read
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