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synergy blog


duane morris - intranet implementation
To modernize their decade-old intranet, Duane Morris partnered with SYNERGY to implement a solution that aligned with their growing Microsoft 365 environment. The result was a streamlined, scalable platform that improved communication and helped build a more connected, adaptable internal community.

Synergy Team
Nov 23, 20232 min read


Sharegate - workflow migration
When a UK-based advanced technology manufacturer needed to migrate from SharePoint 2007 to 2013, the challenge was daunting: 1,400 complex Nintex workflows, millions of rows of workflow data, and mission-critical systems that couldn’t afford downtime. Traditional migration tools would have required rewriting workflows manually, at enormous cost and time.
To overcome these obstacles, Synergy partnered with Sharegate—a powerful migration tool with built-in support for Nintex.

Synergy Team
Jul 17, 20232 min read


macquarie university - intranet implementation
Synergy was chosen as Macquarie University’s training partner for the migration to Microsoft 365, in late July 2015. Macquarie needed a training partner with Microsoft product knowledge and training certifications, as well as a working knowledge of Microsoft 365 in Education. Synergy’s team of MS certified consultants and trainers developed custom training material that directly addressed Macquarie staff needs; from Academic to Administrative staff.

Synergy Team
Apr 10, 20233 min read


Powell: 2023 Partner of the Year
For the fourth consecutive year, Powell Software is delighted to name Synergy as the 2023 North America Partner of the Year.

Synergy Team
Jan 18, 20232 min read


imc industrial group - intranet Implementation
IMC Industrial Group (IMC) embarked on a transformative journey to revamp their existing intranet, IMC Connect, into a modern, engaging, and efficient digital workplace. The goal was to create a centralized hub that would enhance employee engagement, streamline communication, and provide easy access to critical resources across their global operations.

Synergy Team
Dec 11, 20222 min read


hawaii public library - virtualization
The Hawaii State Public Library System (HSPL) has more than 50 branches located across seven islands.

Synergy Team
Aug 5, 20223 min read


Arcadia Retirement Residence- Intranet
Arcadia has been Hawaii’s premier retirement residence and one of the finest in the nation since 1967. Residents enjoy panoramic mountain, ocean and Diamond Head views, plus unparalleled access to all of Honolulu's social, cultural, educational and entertainment facilities. Arcadia offers a gracious, compassionate and dynamic environment, with a continuum of assured lifetime care with a staff that works diligently to satisfy the physical, social and spiritual needs of every r

Synergy Team
Feb 16, 20222 min read


Powell: 2022 Partner of the Year
Powell Software, a global leader in digital workplace solutions, is proud to announce Synergy as the 2022 North America Partner of the Year

Synergy Team
Jan 31, 20222 min read


Hudson Scenic Studio - Virtualization
Since 1980, Hudson Scenic Studio began as a small shop with just five employees in upstate New York. Today, the company makes its home in a 72,000 square foot facility in Yonkers, NY that enables it to build and set-up the large structures and intricate installations designed by many of the leading set designers, lighting designers, architects, and artists of our time. Hudson is 'where Broadway shows start'. From pre-production planning and budgeting to installation and maint

Synergy Team
Aug 6, 20213 min read


Trinity grammar school - automation
Pre-K to year 12 school successfully transforms its daily attendance register to support remote learning and student safety programs by leveraging the easy and powerful automation capabilities of Nintex Workflow Cloud.

Synergy Team
Jan 20, 20212 min read


Powell: 2021 Partner of the Year
Synergy named Powell Software’s 2021 Partner of the Year for APAC and North America, excelling in digital workplace transformations.

Synergy Team
Jan 15, 20211 min read


shoff darby - virtualization
Shoff Darby, a specialized insurance provider, was operating on five aging, end-of-life servers that no longer supported the performance, storage, and reliability their growing business required. Critical applications needed to remain online during any infrastructure upgrade, and there was minimal tolerance for downtime.

Synergy Team
Jan 12, 20212 min read


HJ Sims - Intranet Implementation
After deciding that their legacy on-premises intranet solution was outdated and rarely used, HJ Sims set out to find a new intranet solution that would replace their old tool. To improve their company’s internal communication and support their clients with the best services possible, HJ Sims needed a functional, branded intranet solution that would boost internal collaboration.

Synergy Team
Aug 5, 20203 min read


Synergy Asia Pacific Region Wins Nintex Award
Synergy AP wins the 2020 Nintex Partner Award for Business Continuity, excelling in digital transformation with Nintex Process Platform.

Synergy Team
Jul 14, 20201 min read


Oxley Group - Business Process Automation
Since 1980, Hudson Scenic Studio began as a small shop with just five employees in upstate New York. Today, the company makes its home in a 72,000 square foot facility in Yonkers, NY that enables it to build and set-up the large structures and intricate installations designed by many of the leading set designers, lighting designers, architects, and artists of our time. Hudson is 'where Broadway shows start'. From pre-production planning and budgeting to installation and maint

Synergy Team
Mar 8, 20202 min read


Powell: 2020 Partner of the Year
Synergy is Powell Software's 2020 Partner of the Year for ANZ, honored for outstanding digital workplace solutions and Powell 365 expertise.

Synergy Team
Jan 10, 20202 min read


ARCHTIS PARTNER - compliance
A global manufacturer in the defense supply chain needed to meet increasingly complex compliance regulations around Controlled Unclassified Information (CUI). Managing CUI across multiple offices in the U.S., U.K., and Australia—while ensuring compliance with frameworks like CMMC, ITAR, and NIST—was becoming unmanageable through manual processes.

Synergy Team
May 12, 20182 min read


Barclays - Business Process Automation & Training
Barclays PLC (LSE: BARC, NYSE: BCS) is a global banking and financial services company headquartered in London. As of 2010 it was the world's 10th-largest banking and financial services group. Barclays PLC has operations in over 50 countries and territories across Africa, Asia, Europe, North America and South America and around 48 million customers. As of June 2011 it had total assets of €1.94 trillion, the third-largest of any bank worldwide (after BNP Paribas and HSBC).

Synergy Team
Sep 18, 20173 min read


oakley - building the engine room
Oakley had a vision for their employee portal. They needed a partner who shared it. SYNERGY created something new and unique just like Oakley. A ‘destination’ that lets any of Oakley’s 6,000+ employees around the world share knowledge and stories within the Oakley family all whilst combining a high level of design and functionality, staying true to the original vision.

Synergy Team
Jun 16, 20172 min read


Copilot, ChatGPT and Claude: Why the AI Wrapper Matters More Than the Model
Why the AI wrapper—not just the model—is increasingly determining business value, adoption, and user experience.

James Beck
9 hours ago5 min read


Why Intranet Content Fails (and What to Do About It)
Explore how better content strategy, audience targeting, and content governance improve intranet engagement and usability.

Synergy Team
2 days ago4 min read


WEBCON Process Automation Playbook
A step-by-step WEBCON playbook to help you identify, implement, and scale workflow automation.

Synergy Team
6 days ago6 min read


How to Measure Intranet Adoption Effectively
Discover how organizations can measure intranet adoption more effectively through engagement metrics, search behavior, and content performance.

Synergy Team
Jun 44 min read


Intranet Fatigue: Causes, Signs, and Solutions
Discover how to reduce intranet fatigue and improve engagement through better UX, governance, content strategy, and digital workplace design.

Synergy Team
May 286 min read


What to Expect During a WEBCON Implementation
A step-by-step look at WEBCON implementation, from planning and integration to scaling workflows across the business.

Synergy Team
May 274 min read


Modernizing IT Infrastructure: Why Legacy Systems Hold Businesses Back
Learn why modernizing IT infrastructure is essential for improving scalability, reducing operational friction, and supporting long-term business growth.

Synergy Team
May 265 min read


WEBCON vs Nintex: Choosing the Right Process Automation Platform
A practical comparison of WEBCON vs Nintex, focusing on workflow automation, scalability, and choosing the right platform.

Synergy Team
May 204 min read


Common WEBCON Use Cases Across Industries
A look at common WEBCON use cases and how process automation improves workflows across departments and business operations.

Synergy Team
May 124 min read


Getting Started with WEBCON: A Practical Guide
A practical guide to getting started with WEBCON, from choosing workflows to planning your first automation steps.

Synergy Team
May 66 min read


AI Assistants for Business: What Actually Works
Learn how to use AI assistants for business effectively by focusing on workflows, adoption, and the right tools.

Synergy Team
May 56 min read


GPT-5.5: What OpenAI’s Latest Release Actually Means for Your Business
GPT-5.5 shifts AI from prompts to workflows. Here’s what that means and how to apply it in your business.

Synergy Team
Apr 244 min read


Signs Your Business Needs Workflow Automation
Learn the signs your business needs workflow automation and how small changes can improve efficiency and reduce delays.

Synergy Team
Apr 235 min read


Synergy Named WEBCON Premium Partner for 2026
Synergy earns WEBCON Premium Partner status for 2026, reinforcing its focus on scalable process automation solutions.

Synergy Team
Apr 221 min read


Cyber Awareness: Strengthen Your First Line of Defense
Learn how cyber awareness helps employees recognize risks and make smarter, more secure decisions at work.

Synergy Team
Apr 214 min read


Keeping Intranet Engagement High After Day One
Keep intranet engagement high after launch with practical strategies for long-term adoption and ongoing value.

Synergy Team
Apr 164 min read


Intranet UX Best Practices: Optimizing Your Digital Workspace
Make your intranet easier to use with simple UX best practices that help employees find information and get things done faster.

Synergy Team
Apr 97 min read


Making Sense of AI Uncertainty in Business
AI uncertainty is rising. A clear implementation strategy helps businesses move forward with confidence and purpose.

Synergy Team
Mar 316 min read


IT Security Concerns: What Businesses are Actually Facing
Explore IT security concerns like ransomware and data breaches, plus tips on policies and solutions to protect your business.

Synergy Team
Mar 245 min read


AI vs Automation: When to Use Each in Your Business
Learn when to use AI vs automation to improve workflows, decision-making, and overall business efficiency.

Synergy Team
Mar 195 min read


Process Automation Best Practices in 2026
Businesses need strategies to help them work more efficiently & remain flexible. One of the best ways to achieve this? Process automation. Read more to learn what's relevant in 2026.

Synergy Team
Mar 36 min read


When AI Looks Confident but Gets It Wrong: What Hallucination Rates Really Mean for Your Business
AI hallucinations aren’t rare. Learn what they mean for business decisions and how to build safer AI workflows.

Synergy Team
Jan 275 min read


WEBCON vs Power Platform: Why Unified Wins Over Modular
A practical comparison of WEBCON vs Power Platform, focusing on scalability, governance, and long-term process automation strategy.

Synergy Team
Jan 235 min read


Is Power Platform Right for You?
Explore whether Power Platform suits your business needs or if alternatives like WEBCON offer better scalability and flexibility.

Synergy Team
Jan 156 min read


What Is a Managed Service Provider (MSP)?
A clear explanation of what MSPs do, how managed service providers work, and how they support secure, reliable business IT.

Synergy Team
Jan 133 min read


How Proactive IT Monitoring Minimizes Costly Downtime
Discover how proactive IT monitoring reduces downtime by identifying issues early and improving system reliability across your organization.

Synergy Team
Dec 23, 20253 min read


Em Dash: The New ‘Tell’
The em dash has become a subtle AI writing signal. Here’s why it shows up everywhere and what it reveals about workplace communication.

Synergy Team
Dec 16, 20254 min read


GPT-5.2 Is Here: What the Latest ChatGPT Update Means for Businesses
A practical look at what GPT-5.2 changes and why reliability, reasoning, and context matter for business AI adoption.

Synergy Team
Dec 12, 20254 min read


AI Writing Detection Tools — A Discussion
AI writing detectors promise clarity but often create confusion. Discover why governance, training, and secure AI environments matter far more than detection tools.

Synergy Team
Dec 2, 20254 min read


Digital Transformation in Practice: Modernize and Minimize Disruption
See how modernization, automation, and secure infrastructure drive lasting success in real-world digital transformation projects.

Synergy Team
Nov 25, 20255 min read


Maximizing SharePoint: When to Layer on a Third-Party Intranet Solution
Explore when SharePoint needs reinforcement and how a third-party intranet layer enhances design, governance, and employee engagement.

Synergy Team
Nov 24, 20255 min read


The New AI Solo Stack: How Modern Tools Are Enhancing Productivity
Explore the AI Solo Stack: tools that streamline work, boost creativity, and enhance productivity across every role.

Synergy Team
Nov 20, 20257 min read


The New Face of Cyber Threats: From Deepfakes to AI-Driven Phishing
Explore how AI-driven deception is changing cybersecurity and why people, not tools, are the key to building digital resilience.

Synergy Team
Nov 19, 20255 min read


Turning Everyday AI Habits into Enterprise Advantage
Learn how common AI habits are driving enterprise efficiency, creativity, and smarter decision-making across organizations.

Synergy Team
Nov 18, 20254 min read


GPT-5.1: What the Update Really Means, and Why Two Models Are Back
GPT-5.1 brings clearer model roles, stronger reasoning, and better multimodal performance—shaping practical, scalable AI adoption for modern organizations.

Synergy Team
Nov 17, 20253 min read


The Art of the Ask: Turning AI Prompts into Executive Intelligence
Discover five AI prompting techniques that transform surface-level output into actionable executive intelligence.

Synergy Team
Nov 13, 20254 min read


Measuring AI Adoption: Moving Beyond the Pilot Phase into Production
Discover four practical ways to measure real AI adoption — from employee usage to workflows, experiments, and training.

Synergy Team
Nov 11, 20253 min read


Top AI Models Ranked (November 2025): The Executive Perspective
Read more on Synergy's executive ranking of 2025’s leading AI models and insights on building balanced, enterprise-ready AI ecosystems.

Synergy Team
Nov 6, 20253 min read


How to Use Copyrighted Content in Microsoft Copilot
Using Microsoft Copilot effectively means balancing innovation with responsibility. Discover Synergy’s approach to safe, compliant AI adoption for your organization.

Synergy Team
Nov 4, 20254 min read


Anthropic’s “Skills” Feature and the Rise of Persistent Context in AI
Anthropic’s “Skills” feature shows how reusable AI context boosts efficiency, consistency, and smarter collaboration across tools.

Synergy Team
Oct 24, 20253 min read


ChatGPT Atlas and the Future of Intelligent Browsing
ChatGPT Atlas turns browsing into collaboration. Learn how this AI-powered browser reshapes digital work and enterprise innovation.

Synergy Team
Oct 22, 20253 min read


Intranet Design Principles for Organizational Productivity
Discover intranet design principles to enhance organizational productivity, streamline workflows, and align with business goals effectively.

Synergy Team
Oct 21, 20257 min read


SharePoint 2016 & 2019: End-of-Life Is Coming Fast — Here’s What Smart Teams Are Doing About It
Support for SharePoint 2016 & 2019 ends soon. Discover what end-of-life really means, why it matters, and how to prepare your next move.

Synergy Team
Oct 16, 20254 min read


Disaster Recovery vs. Business Continuity: What’s the Difference and Why It Matters
Discover the key differences between disaster recovery and business continuity — and why your organization needs both to stay resilient.

Synergy Team
Oct 14, 20256 min read


AI Adoption Strategy: A Three-Part Guide for Business Leaders
A 3-part guide to AI adoption: strategy, culture, and execution. Learn how leaders can make AI a lasting advantage in their business.

Synergy Team
Oct 13, 20252 min read


AI Adoption Strategy, Part 3: From Strategy to Execution
Part 3 of our AI Adoption Strategy series: turn AI strategy into measurable action with the tools, culture, and systems leaders need to succeed.

Synergy Team
Oct 9, 20252 min read


AI Adoption Strategy, Part 2: Building a Culture of AI Enrollment
Explore Part 2 of our AI Adoption Strategy series on how building a culture of enrollment makes AI adoption durable, not temporary.

Synergy Team
Oct 7, 20253 min read


AI Adoption Strategy, Part 1: Why AI Adoption is a Race to the Top (Not the Bottom)
Kick off our 3-part AI Adoption Strategy series by reading more on why leaders must choose a race to the top, building value, culture, and lasting advantage.

Synergy Team
Oct 2, 20255 min read


AI Hype vs. Reality: Debunking the Scaremongering
Synergy separates AI hype from reality—exploring myths, risks, and how to adopt AI with clarity, governance, and trust.

Synergy Team
Sep 18, 20253 min read


Looking Ahead: AI's Real Risk and Real Opportunities
AI brings both risks and opportunities. See what the latest forecasts mean for jobs, governance, and the future of work.

Synergy Team
Sep 16, 20254 min read
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